Maintenance
& Service Guide
Presario 1900 Series
Models: 1905, 1906, 1910,
1915, 1919, 1920, 1922, and 1925
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Compaq Diagnostics
Compaq Diagnostics is installed on the hard drive of
the computer. Run the Diagnostics utilities when you want to view or test system
information and if you have installed or connected devices. If you run Compaq Diagnostics
from a diskette, ensure that it is version 10.11 or later.
The Diagnostics menu includes the following
utilities:
If you have a difficult problem that seems
unsolvable, run the Diagnostics utilities before calling for support. Run Computer Checkup
and select to save the device list to a file to print or to save the log of errors. Run
the View System Information (INSPECT) utility and select to print or save that
information. Have the files or the printed information available when you call for
support.
Computer Checkup (TEST) determines whether the
various computer components and devices are recognized by the system and are functioning
properly. You can display, print, or save the information generated by Computer Checkup.
Follow these steps to run Computer Checkup:
Plug the computer into an external power source. (A
low battery condition could interrupt the program.)
Turn on the external devices that you want to test.
Connect the printer if you want to print a log of error messages.
Insert the Compaq Diagnostics diskette in drive A.
Turn on or restart the computer. The computer
starts from drive A, and the Diagnostics Welcome screen appears.
Press Enter to continue. The Diagnostics menu
appears.
Select Computer Checkup from the Diagnostics menu.
A Test Option menu appears.
Select View the Device List from the Test
Option menu. A list of the installed Compaq devices appears.
If the list of installed devices is correct, select
OK . The Test Option menu appears.
NOTE: |
If the list is incorrect, ensure that any new
devices are installed properly. |
Select one of the following from the Test Option
menu:
Quick Check Diagnostics. Runs a
quick, general test on each device with a minimal number of prompts. If errors occur, they
are displayed when the testing is complete. You cannot print or save the error messages.
Automatic Diagnostics. Runs
unattended, maximum testing of each device with minimal prompts. You can choose the amount
of times to run the tests, stop on errors, or print/save a log of errors.
Prompted Diagnostics. Allows
maximum control over testing the devices. You can choose attended or unattended testing,
decide to stop on errors, or choose to print/save a log of errors.
Follow the instructions on the screen as the
devices are tested. When testing is complete, the Test Option menu appears.
Exit the Test Option menu.
Exit the Diagnostics menu.
The View System Information (INSPECT) utility
provides information about the computer and installed or connected devices. You can
display, print, or save the information.
Follow these steps to run View System Information
(INSPECT) from the Compaq Diagnostics diskette:
Turn on the external devices that you want to test.
Connect the printer if you want to print the information.
Insert the Compaq Diagnostics diskette in drive A.
Turn on or restart the computer. The computer
starts from drive A, and the Diagnostics Welcome screen appears.
Press Enter to continue. The Diagnostics
menu appears.
Select View System Information (INSPECT) from
the Diagnostics menu.
Select the item you want to view from the following
list:
System
|
Memory
|
ROM
|
Audio
|
Keyboard
|
Operating
system |
System
ports |
System
files |
System
storage |
Windows
files |
Graphics
|
|
Follow the instructions on the screen to cycle
through the screens, to return to the list and choose another item, or to print the
information.
|