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Maintenance & Service Guide
Presario 2250 Series
2510, 2410 ES & 4240 ES Personal Computers

Home  |   Preface    |   Product Description   |   Troubleshooting   |   Illustrated Parts   |    Removal & Replacement
Jumpers & Switches   |   Specifications   |   Connector Pins    |   Power Cord Requirements


Troubleshooting

This section provides troubleshooting information for the Compaq Presario 2250, 2510, 2410 ES, and 4240 ES Series Computers. Adherence the procedures and precautions described in this section is essential for proper service. The basic steps for troubleshooting include:

1. Clearing CMOS.
    4240 ES Model or 2250 Series, 2510, 2410 ES Models.

2. Running the Power-On Self-Test (POST).

3. If you are unable to run POST you may Troubleshoot without Diagnostics.

Perform the recommended actions in the order listed. Rerun POST after each recommended action until the problem is solved and no error message occurs. Once the problem is solved, do not complete the remaining recommended actions.

4. Run the Compaq Utilities Test Program.  Diagnostic error codes occur if the system recognizes a problem while running the Compaq Utilities. These error codes help identify possible defective subassemblies.

NOTE:

If the problem is intermittent, check the computer several times to verify that the problem is solved.

 

 

 
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