Clearing CMOS
Power-On Self
Test (POST)
Configuration
Diagnostic error
codes
Troubleshooting
without diagnostics |
Configuration
This section explains how to use Setup
and Compaq Utilities which should be accessed in the following ways:
- When a system configuration error is detected during the
POST.
- To change factory default settings for some of the
computer features.
- To change the system configuration, which is sometimes
necessary when you add or remove optional hardware.
- To set system configuration features.
Click a link below to go to the appropriate
subsection: Preparing
the Computer
Setup
Accessing
Compaq Utilities Options
View
System Information (INSPECT)
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Preparing
the Computer
- Ensure proper ventilation. The computer
should have a 3-inch (7.6cm) clearance of the system unit.
- Turn off the computer and peripheral
devices.
- Disconnect any peripheral devices other
than the monitor and keyboard. Do not disconnect if you want to test
or use it to log error messages.
- Install loop-back and terminating plugs
for complete testing
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Setup
- Modify settings for audio, storage, power management,
communications, and input devices.
- Get an overall picture of the computer's hardware
configuration.
- Verify configuration parameters in determining problems.
- Set time and date.
Running Setup
To access the Setup utility, turn on the computer and
press the F10 key when the Compaq logo appears on your screen.
Note
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The actual menu displayed
on your computer may vary slightly, depending on your configuration. |
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Accessing
Compaq Utilities Options
This section provides information about the menu options
accessible from the Compaq Utilities menu.
Create a Compaq Utilities Disk
A Compaq Utilities disk must be created
to troubleshoot the system. To create the disk, complete the following
steps:
- Insert the QuickStore CD into the CD drive.
- From the Windows desktop, click on Start,
then Programs, then Windows Explorer.
- Click on the CD drive icon.
- Double-click on the PCdiags folder.
- Insert a disk in the disk drive.
- Double-click on the QRST5.exe icon.
- Press Enter when the QuickStore label
appears.
- After the CD has completed copying to
the disk, eject the QuickStore CD.
Running Compaq Utilities
To run Compaq Utilities, turn on or reboot
the computer with the Compaq Utilities disk in the disk drive. The menu
will appear on your screen.
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View
System Information (INSPECT)
The View System Information (INSPECT) utility provides
information about the system once it is configured. INSPECT operates with MS-DOS and
provides information about the operating system, including:
- Contents of the operating system startup files
- Current memory configuration
- ROM version
- Type of processor and coprocessor
- Disk and hard drives
- Active printer and communication interfaces
- Modem
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