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1.579 bytes |
Service Hints & Tips |
Document ID: MIGR-47SKBB |
TP 770Z - Lotus SmartSuite Millenium hangs during installation under Windows NT
Applicable to: World-Wide
Symptom:
During the installation of Lotus SmartSuite Millennium version 9.0, the installation process hangs during the examination of the system, before it actually begins copying files to the hard drive.
Configuration:
ThinkPad 770Z with the Windows NT preload
Solution:
Double click on the Microsoft Service Pack 4 icon on the desktop to install Service Pack 4 for Windows NT. After the installation is complete, install Lotus SmartSuite Millennium.
Additional information:
The file COMCTL32.DLL, which is needed for the SmartSuite installation to complete, is outdated. Microsoft Service Pack 4 for Windows NT contains an updated version of this driver so it is necessary to install the Service Pack 4 prior to installing SmartSuite.
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Document Category |
Lock-up/Hang, Software Installation/Configuration | |
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Date Created |
11-05-99 | |
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Last Updated |
19-05-99 | |
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Revision Date |
24-05-2000 | |
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Brand |
IBM ThinkPad | |
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Product Family |
ThinkPad 770Z | |
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Machine Type |
All | |
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Model |
All | |
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TypeModel |
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Retain Tip (if applicable) |
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