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Document ID: BBOD-3KXPRZ |
TP 380,385 - Netscape causes Trap/Hang error with Windows NT 4.0 installed
Applicable to: World-Wide
SYMPTOM:
With Windows NT 4.0 installed, and the ThinkPad 380 NeoMagic video driver loaded Netscape may cause an exception error. Error text is either "page fault in non-paged area" or "k-mode exception not handled" on a blue text screen and the system is halted. This happens either immediately, or after a few minutes use, and has been verified with Netscape 3.01 and 4.0.
CONFIGURATION:
Any ThinkPad 380,385 system running Windows NT 4.0 using Netscape versions 3.01 or 4.0.
SOLUTION:
The problem has been corrected with version 3.11 of the Video features diskette. Click here for the diskette - 
ADDITIONAL INFORMATION:
The failure does not occur in VGA mode
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Search Keywords |
Netscape, Error, Windows NT, NT, video | |
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Hint Category |
Windows NT | |
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Date Created |
14-08-97 | |
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Last Updated |
19-01-99 | |
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Revision Date |
19-01-2000 | |
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Brand |
IBM ThinkPad | |
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Product Family |
ThinkPad 380, ThinkPad 380D, ThinkPad 380E, ThinkPad 380ED, ThinkPad 380XD, ThinkPad 380Z, ThinkPad 385D, ThinkPad 385E, ThinkPad 385ED, ThinkPad 385XD | |
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Machine Type |
2635, 2636 | |
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Model |
Various | |
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TypeModel |
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Retain Tip (if applicable) |
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Reverse Doclinks |