ServeRAID - General Checkout

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Document ID: MCGN-44HN6A

ServeRAID - General Checkout

Applicable to: World-Wide

General Checkout

The following general checkout procedures are for the ServeRAID adapters and system boards containing integrated ServeRAID controllers.

Attention
The drives in the system you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you choose an incorrect drive.

Diagnostic error messages appear when a test program finds a problem with a hardware option. For the test programs to determine if a test Passed, Failed, or Aborted properly, the test programs check the error-return code at test completion.

General error messages appear if a problem or conflict is found by an application program, the operating system, or both. For an explanation of these messages, refer to the information supplied with that software package.

For systems that are part of a shared DASD cluster, run one test at a time in looped mode. Do not run all tests in looped mode, as this could enable the DASD diagnostic tests.

Note
A failed system might be part of a shared DASD cluster (two or more systems sharing the same external storage
device(s)). Prior to running diagnostics, verify that the failing system is not part of a shared DASD cluster.

A system might be part of a cluster if:

The customer identifies the system as part of a cluster.
One or more external storage units are attached to the system and at least one of the attached storage units is additionally attached to another system or unidentifiable source.
One or more systems are located near the failing system.

If the failing system is suspected to be part of a shared DASD cluster, all diagnostic tests can be run except diagnostic tests that test either the storage unit (DASD residing in the storage unit), or the storage adapter attached to the storage unit.

Notes
1. Before replacing any FRUs, ensure the latest level of BIOS and firmware is installed on the system. Also, ensure that the latest level or customer-approved level of the ServeRAID adapter/controller BIOS and firmware are installed. Down-level BIOS or firmware might cause false errors and unnecessary replacement of the adapter or system board.
2. If multiple error codes are displayed, diagnose the first error code displayed.
3. If an installed device is not recognized by the diagnostics program, that device might be defective.

010
Run the diagnostic program for the ServeRAID adapter. If an Error Message indicates a failure, replace the adapter.
-- or --
If the new adapter is installed and you still suspect a problem, go to "General Checkout" in the Hardware Maintenance Manual for the server that the adapter/controller is installed in.

Search Keywords

Document Category

Controllers

Date Created

26-01-99

Last Updated

15-03-99

Revision Date

15-03-2000

Brand

IBM PC Server

Product Family

ServeRAID

Machine Type

Various

Model

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes

	Search Keywords
	Document Category	Controllers
	Date Created	26-01-99
	Last Updated	15-03-99
	Revision Date	15-03-2000
	Brand	IBM PC Server
	Product Family	ServeRAID
	Machine Type	Various
	Model
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes