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2.479 bytes |
Service Hints & Tips |
Document ID: MCGN-3YLKR4 |
Netfinity 7000 M10 - Certain diagnostic tests hang when USB enabled
Applicable to: AP-S, Canada, LA, United States
SYMPTOM:
With USB enabled, certain tests will intermittently lock the system when USB legacy keyboard and mouse are enabled.
The tests that cause problems include: Utility - Read scan & the CPU tests.
PROBLEM ISOLATION AIDS:
- The system is a Netfinity 7000 M10 server, Type 8680, all models.
- A USB Keyboard is connected to the server.
- The system locks while running CPU Test of the System Diagnostics.
- The system locks while running Utility - Read scan of the System Diagnostics.
FIX:
No permanent fix available.
WORKAROUND:
Before running diagnostics, it is necessary to disconnect the mouse from the system.
DETAILS:
The use of a mouse while running diagnostics with a USB keyboard is not supported.
SAS KEYWORDS:
PSY2, D/T8680, NETFINITY, UNCLASSIFIED, USB, MOUSE, KEYBOARD, 8680DIAG, 8680ERR, 8680KBD, 8680OPER, 8680USB, ERROR, KEYBOARD, OPERATOR, DIAGNOSTICS, H164725
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Search Keywords |
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Hint Category |
Diagnostics, Lock-up/Hang, Retain | |
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Date Created |
23-09-98 | |
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Last Updated |
19-11-98 | |
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Revision Date |
05-11-99 | |
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Brand |
IBM PC Server | |
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Product Family |
Netfinity 7000 M10 | |
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Machine Type |
8680 | |
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Model |
ALL | |
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TypeModel |
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Retain Tip (if applicable) |
H164725 | |
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Reverse Doclinks |
Date last altered: A98/09/18 |