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2.431 bytes |
Service Hints & Tips |
Document ID: GSMH-3DLH9X |
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This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose. |
IBM PS/2 - 9556 SLC3 With CD-ROM Fails At POST
Applicable to: World-Wide
Symptom:
Installing a CD-ROM option in the lower bay of the 9556 SLC3 system may cause a short between the CD-ROM and a component (Heat Sink) on the system board. The short will prevent the system from completing POST. The most probable symptom is a system hang.
Fix:
If you still encounter problems during POST, normal problem determination should be performed. A fix has been provided by engineering as follows :-
A 5/16 inch shrink tubing will be placed over the metal tab on the top portion of the heatsink in such a way that it covers the top metal tab (only.) It will extend a 1/4 inch above the Tab. This will prevent contact of the metal heat sink with the bottom or ground tab of the CD-ROM. All new build and field returns will have this fix applied.
Note:
Servicers should continue to remove or insulate the tab on the CDROM.
SAS KEYWORDS:
PSY2 9556 SLC 3
HUNG STOP 486SLC3
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Search Keywords |
CD-ROM | |
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Hint Category |
CD-ROM Drives | |
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Date Created |
30-03-94 | |
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Last Updated |
25-05-98 | |
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Revision Date |
22-05-99 | |
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Brand |
IBM PC | |
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Product Family |
PS/2 | |
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Machine Type |
9556 | |
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Model |
Various | |
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TypeModel |
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Retain Tip (if applicable) |
H123051 | |
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Reverse Doclinks |