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Service Hints & Tips

Document ID: JBAR-3U2JBE

IBM IntelliStation M Pro (Type 6889) - Microsoft Internet Explorer 4.0 hangs intermittently with LANDesk

Applicable to: World-Wide

SYMPTOM:
When running both LANDesk and Internet Explorer 4.0, customers may experience intermittent hangs when using the Active Desktop, Channel Bar, or Internet Explorer 4.0.

PROBLEM ISOLATION AIDS:
This tip applies, but is not limited to, IBM IntelliStation M Pro Series 6889 systems preloaded with Windows NT or Windows 95 running LANDesk, Internet Explorer 4.0, and Active Desktop.

FIX:
Download and install Microsoft Internet Explorer 4.0 Service Pack 1 from the following Internet URL:

http://www.microsoft.com/ie/

Windows 95 and Windows NT are trademarks of Microsoft Corporation.

SAS KEYWORDS:
CDT CDTOPER PWS PWSOPER
IE IE40 D/T6889 6889
UNCLASSIFIED 93063 88761 91672
PSY2 PSVP

Search Keywords

Hint Category

Lock-up/Hang, Retain, Windows NT

Date Created

30-04-98

Last Updated

25-02-99

Revision Date

25-02-2000

Brand

IBM IntelliStation

Product Family

M Pro

Machine Type

6889

Model

various

TypeModel

Retain Tip (if applicable)

H011087

Reverse Doclinks
and Admin Purposes