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Service Hints & Tips |
Document ID: RMIE-3J6FLL |
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This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose. |
IBM PS/2 - Black spot/reversed image in 76i/77i
Applicable to: World-Wide
Symptom:
While running OS/2 characters appear blacked out or look like the image has been reversed.
Problem Isolation Guidance:
The characters "Bt" appear beside component position U18. Component U18 is located on the system board close to the video port.
Fix:
If "Bt" is found in position U18 near the video port on the system board for 9576/9577 xUx, xNx, or xTx systems, request APAR PJ15241 from your local Software Support Centre.
In the UK telephone 061-905-6080 North or 0256-818888 South.
In the US, telephone 1-800-992-4777.
This APAR provides two files, a READ.ME file and a SVGA.EXE file. Instructions for installation are included in the READ.ME file. No parts should be replaced in an attempt to fix this problem.
If APAR PJ15241 does not correct the problem, the servicer should use problem determination procedures to isolate the defect.
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Search Keywords |
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Hint Category |
OS/2, Video | |
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Date Created |
13-09-95 | |
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Last Updated |
08-05-98 | |
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Revision Date |
27-04-99 | |
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Brand |
IBM PC | |
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Product Family |
PS/2 | |
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Machine Type |
9576i, 9577i | |
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Model |
Various | |
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TypeModel |
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Retain Tip (if applicable) |
H067292 | |
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Reverse Doclinks |