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Document ID: GSMH-3E9KK6 |
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This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose. |
PC700 - System Hang w/Blue & Black Lines Across Display
Applicable to: World-Wide
Symptom:
IBM PC 700 Series 6877 and 6887 systems may intermittently exhibit blue and black lines across the display along with a system hang after the Windows95 logo is displayed.
Problem Isolation Aids:
This failure has only been recreated at the system board manufacturing site. Affected system boards contained NEC video chips with a date code of 9610-9615.
Fix:
If the system exhibits the failure symptom stated above and the NEC video chip contains a date code of 9610-9615, replace the system board. Not all system boards with video chips in the date code range will fail.
If failures persist, continue normal problem determination.
Note:
Windows95 is a trademark of the Microsoft Corporation.
SAS KEYWORDS:
PSVP PSY2 IBMPC PSY2DISP
PSVPDISP PC 700 PC730 D/T6887
SERVICER ONLY PSVPBRD PSY2BRD 57047
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Date Created |
13-02-97 | |
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Last Updated |
13-02-97 | |
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Revision Date |
13-02-2000 | |
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Brand |
IBM PC | |
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Product Family |
PC 700 | |
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Machine Type |
6877, 6887 | |
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Retain Tip (if applicable) |
H136456 | |
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