TP 310,315 - Numeric Error Codes and Messages

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Service Hints & Tips

Document ID: YAST-3JRL33

TP 310,315 - Numeric Error Codes and Messages

Applicable to: World-Wide

Numeric Error Codes and Messages:

Error Code

Message

FRU/Action in Sequence

POST

010

Memory Error at MMMM: SSSS: OOOOh (R:xxxxh, W:xxxxh)

1. Go to "Memory Checkout" on page 7 of the HMM.
2. DIMM.
3. System board.

011

64KB System Management Memory Bad.

1. Enter BIOS Utility to execute Load Setup Default Setting, then reboot system.
2. DIMM.
3. System board.

015

Battery is Critical Low.

1. Go to "Checking the Battery Pack" on page 13 of the HMM.
2. Battery.
3. Battery connector board.
4. Charger board.
5. System board.

020

Keyboard Interface Error.

Note: The message only appears for a few seconds.

1. Go to "Keyboard and External Input Device Checkout" on page 8 of the HMM.
2. Ensure that the keyboard switch is correctly set.
3. Reseat the keyboard flexible cables.
4. Replace the keyboard connection board.
5. Replace the keyboard assembly.
6. Replace the system board.

021

Keyboard Error or Keyboard Not Connected.

Note: The message only appears for a few seconds.

1. Go to "Keyboard and External Input Device Checkout" on page 8 of the HMM.
2. Ensure that the keyboard switch is correctly set.
3. Reseat the keyboard flexible cables.
4. Replace the keyboard connection board.
5. Replace the keyboard assembly.
6. Replace the system board.

022

Keyboard Locked
Note: The message only appears for a few seconds.

1. Go to "Keyboard and External Input Device Checkout" on 8 of the HMM.
2. Check the external keyboard lock at the rear, if the keyboard has security feature.

030

Pointing Device Error.

Note: The message only appears for a few seconds.

1. Go to "Keyboard and External Input Device Checkout" on page 8 of the HMM.
2. Ensure that the keyboard switch is correctly set.
3. Reseat the keyboard flexible cables.
4. Replace the keyboard connection board.
5. Replace the keyboard assembly.
6. Replace the system board.

031

Pointing Device Interface Error.

Note: The message only appears for a few seconds.

1. Go to "Keyboard and External Input Device Checkout" on page 8 of the HMM.
2. Ensure that the keyboard switch is correctly set.
3. Reseat the keyboard flexible cables.
4. Replace the keyboard connection board.
5. Replace the keyboard assembly.
6. Replace the system board.

040

Diskette Drive Controller Error.

1. Go to "Diskette Drive Test" on page 10 of the HMM.
2. Ensure the diskette drive configuration setting in BIOS Utility is correct.
3. Diskette drive cable.
4. Diskette drive.
5. System board.

045

CPU Clock Mismatch.

1. Enter BIOS Utility to execute Load Setup Default Setting, then reboot system.
2. Ensure the CPU frequency switches are set correctly.

047

Diskette Drive(s) Disabled.

1. Ensure the diskette drive is not set to [Disabled] in the "System Security" of BIOS Utility.
2. Diskette drive cable.
3. Diskette drive.

048

Diskette Write Protected.

1. Ensure the diskette drive is not set to [Write Protect All Sectors] in the "System Security" of BIOS Utility.
2. Diskette drive cable.
3. Diskette drive.

050

IDE Drive 0 Error.

1. Ensure the hard disk 0 is set to [Auto] in the Basic System Settings of BIOS Utility.
2. Hard disk connector board.
3. Hard disk drive.
4. System board.

054

IDE Drive(s) Disabled.

1. Ensure the hard disk drive is not set to [Disabled] in the System Security of BIOS Utility.
2. Diskette drive cable
3. Diskette drive

055

Hard disk drive(s) Write Protected.

1. Ensure the hard disk drive is not set to [Write protect Boot Sector] in the System Security of BIOS Utility.
2. Hard disk connector board.
3. Hard disk drive.
4. System board.

056

IDE Drive 0 Auto Detection Failed.

1. Ensure the hard disk 0 is set to [Auto] in the Basic System Settings of BIOS Utility.
2. Hard disk connector board
3. Hard disk drive
4. System board

070

Real Time Clock Error.

1. Reset Time in the Basic System Settings of BIOS Utility.
2. Backup battery (RTC battery)
3. System board

071

CMOS Battery Bad.

1. Enter BIOS Utility to execute Load Setup Default Settings.
2. Backup battery (RTC battery.)
3. System board.

072

CMOS Checksum Error.

1. Enter BIOS Utility to execute Load Setup Default Settings, then reboot system.
2. Backup battery (RTC battery.)
3. System board.

081

System Resource Conflict.

1. Enter BIOS Utility to execute Load Setup Default Settings, then reboot system.
2. Remove the non-factory-installed. adapter card and reboot system.

082

IRQ Setting Error.

1. Enter BIOS Utility to execute Load Setup Default Settings, then reboot system.
2. Remove the non-factory-installed. adapter card and reboot system.

246

Equipment Configuration Error.

1. Ensure the equipment (diskette drive, hard disk drive, keyboard, external mouse, etc.) are connected properly and are set correctly in BIOS Utility.
2. Hard disk connector board.
3. Hard disk drive.
4. System board.

System Operation (Runtime)

103

Press<Esc> to turn off NMI or other key to reboot.

1. Enter BIOS Utility to execute Load Setup Default Settings, then reboot system.
2. Remove the non-factory-installed adapter card and reboot system.

Search Keywords

Hint Category

Hardware Maintenance Information

Date Created

07-07-97

Last Updated

19-08-98

Revision Date

18-08-99

Brand

IBM ThinkPad

Product Family

ThinkPad 310, ThinkPad 315

Machine Type

2600

Model

Various

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes

Error Code	Message	FRU/Action in Sequence
POST
010	Memory Error at MMMM: SSSS: OOOOh (R:xxxxh, W:xxxxh)	1. Go to "Memory Checkout" on page 7 of the HMM. 2. DIMM. 3. System board.
011	64KB System Management Memory Bad.	1. Enter BIOS Utility to execute Load Setup Default Setting, then reboot system. 2. DIMM. 3. System board.
015	Battery is Critical Low.	1. Go to "Checking the Battery Pack" on page 13 of the HMM. 2. Battery. 3. Battery connector board. 4. Charger board. 5. System board.
020	Keyboard Interface Error. Note: The message only appears for a few seconds.	1. Go to "Keyboard and External Input Device Checkout" on page 8 of the HMM. 2. Ensure that the keyboard switch is correctly set. 3. Reseat the keyboard flexible cables. 4. Replace the keyboard connection board. 5. Replace the keyboard assembly. 6. Replace the system board.
021	Keyboard Error or Keyboard Not Connected. Note: The message only appears for a few seconds.	1. Go to "Keyboard and External Input Device Checkout" on page 8 of the HMM. 2. Ensure that the keyboard switch is correctly set. 3. Reseat the keyboard flexible cables. 4. Replace the keyboard connection board. 5. Replace the keyboard assembly. 6. Replace the system board.
022	Keyboard Locked Note: The message only appears for a few seconds.	1. Go to "Keyboard and External Input Device Checkout" on 8 of the HMM. 2. Check the external keyboard lock at the rear, if the keyboard has security feature.
030	Pointing Device Error. Note: The message only appears for a few seconds.	1. Go to "Keyboard and External Input Device Checkout" on page 8 of the HMM. 2. Ensure that the keyboard switch is correctly set. 3. Reseat the keyboard flexible cables. 4. Replace the keyboard connection board. 5. Replace the keyboard assembly. 6. Replace the system board.
031	Pointing Device Interface Error. Note: The message only appears for a few seconds.	1. Go to "Keyboard and External Input Device Checkout" on page 8 of the HMM. 2. Ensure that the keyboard switch is correctly set. 3. Reseat the keyboard flexible cables. 4. Replace the keyboard connection board. 5. Replace the keyboard assembly. 6. Replace the system board.
040	Diskette Drive Controller Error.	1. Go to "Diskette Drive Test" on page 10 of the HMM. 2. Ensure the diskette drive configuration setting in BIOS Utility is correct. 3. Diskette drive cable. 4. Diskette drive. 5. System board.
045	CPU Clock Mismatch.	1. Enter BIOS Utility to execute Load Setup Default Setting, then reboot system. 2. Ensure the CPU frequency switches are set correctly.
047	Diskette Drive(s) Disabled.	1. Ensure the diskette drive is not set to [Disabled] in the "System Security" of BIOS Utility. 2. Diskette drive cable. 3. Diskette drive.
048	Diskette Write Protected.	1. Ensure the diskette drive is not set to [Write Protect All Sectors] in the "System Security" of BIOS Utility. 2. Diskette drive cable. 3. Diskette drive.
050	IDE Drive 0 Error.	1. Ensure the hard disk 0 is set to [Auto] in the Basic System Settings of BIOS Utility. 2. Hard disk connector board. 3. Hard disk drive. 4. System board.
054	IDE Drive(s) Disabled.	1. Ensure the hard disk drive is not set to [Disabled] in the System Security of BIOS Utility. 2. Diskette drive cable 3. Diskette drive
055	Hard disk drive(s) Write Protected.	1. Ensure the hard disk drive is not set to [Write protect Boot Sector] in the System Security of BIOS Utility. 2. Hard disk connector board. 3. Hard disk drive. 4. System board.
056	IDE Drive 0 Auto Detection Failed.	1. Ensure the hard disk 0 is set to [Auto] in the Basic System Settings of BIOS Utility. 2. Hard disk connector board 3. Hard disk drive 4. System board
070	Real Time Clock Error.	1. Reset Time in the Basic System Settings of BIOS Utility. 2. Backup battery (RTC battery) 3. System board
071	CMOS Battery Bad.	1. Enter BIOS Utility to execute Load Setup Default Settings. 2. Backup battery (RTC battery.) 3. System board.
072	CMOS Checksum Error.	1. Enter BIOS Utility to execute Load Setup Default Settings, then reboot system. 2. Backup battery (RTC battery.) 3. System board.
081	System Resource Conflict.	1. Enter BIOS Utility to execute Load Setup Default Settings, then reboot system. 2. Remove the non-factory-installed. adapter card and reboot system.
082	IRQ Setting Error.	1. Enter BIOS Utility to execute Load Setup Default Settings, then reboot system. 2. Remove the non-factory-installed. adapter card and reboot system.
246	Equipment Configuration Error.	1. Ensure the equipment (diskette drive, hard disk drive, keyboard, external mouse, etc.) are connected properly and are set correctly in BIOS Utility. 2. Hard disk connector board. 3. Hard disk drive. 4. System board.
System Operation (Runtime)
103	Press<Esc> to turn off NMI or other key to reboot.	1. Enter BIOS Utility to execute Load Setup Default Settings, then reboot system. 2. Remove the non-factory-installed adapter card and reboot system.

	Search Keywords
	Hint Category	Hardware Maintenance Information
	Date Created	07-07-97
	Last Updated	19-08-98
	Revision Date	18-08-99
	Brand	IBM ThinkPad
	Product Family	ThinkPad 310, ThinkPad 315
	Machine Type	2600
	Model	Various
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes