Aptiva - 2137 Windows 98 limitations

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Service Hints & Tips

Document ID: DETR-3VSHBP

Aptiva - 2137 Windows 98 limitations

Applicable to: World-Wide

Description

Work Around

Notes:

Stack fault on reboot after uninstalling Microsoft Plus Pack on an Upgraded Windows 98 computer

Uninstall Microsoft Plus! prior to Upgrading the system to Windows 98.

Please refer to the Microsoft Knowledge Base for additional information regarding this limitation.

Crystal AudioDrivers may be overwritten during install causing loss of function

Re-install Crystal Drivers from Product Utility CD supplied with your computer

none

Volume on CD player stops responding after suspend

Use Windows Volume Control to set volume. Also, a new version of Audiostation 32 is available on the Voyetra web site (charges may apply).

Voyetra's web address is http://www.voyetra.com/

Cannot connect with IGN dialer/ IGN connection dials extra numbers

Click on "My Computer" icon on desktop
Click on "Dial-Up Networking"
Click on "IGN Connection"
Click on "Area Code Rules" tab
Unclick check box that says "Use 1 and area code"

This can also be fixed using the work around for Update Connector. Once this is fixed, it will always be fixed.

Cannot connect with Update Connector/ Update Connector dials extra numbers

After starting Update Connector, click on "Modem Properties", Unclick the check box that says "Use 1 and area code"

This can also be fixed using the work around for IGN. Once this is fixed and the user logs onto Update Connector, ver 2.01 with the fixed dialer will automatically download.

Ring Central ver 3.03 will not take messages - Canadian Models only

none

none

Aptiva demo is displayed in a little window instead of full

Use Aptiva on the Net or Update Connector to download the patch file.

click here for the patch

Netscape doesn't load local html file when launched

Click on the refresh button to load the local file.

none

IGN loses focus as soon as it loads(other windows overlap)

Click the icon on the task bar to bring to top.

IGN will make available the corrected client through their downloadable update process when it is available.

IGN window opens behind other windows and IGN button flashes

Click the icon on the task bar to bring to top. IGN will make available the corrected client when this is fixed

IGN will make available the corrected client through their downloadable update process when it is available.

IGN dialer does not show the amount of bytes up/down loaded

IGN will make available the corrected client when this is fixed

IGN will make available the corrected client through their downloadable update process when it is available.

Search Keywords

Hint Category

Windows 98

Date Created

25-06-98

Last Updated

09-03-99

Revision Date

09-03-2000

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2137

Model

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes

Description	Work Around	Notes:
Stack fault on reboot after uninstalling Microsoft Plus Pack on an Upgraded Windows 98 computer	Uninstall Microsoft Plus! prior to Upgrading the system to Windows 98.	Please refer to the Microsoft Knowledge Base for additional information regarding this limitation.
Crystal AudioDrivers may be overwritten during install causing loss of function	Re-install Crystal Drivers from Product Utility CD supplied with your computer	none
Volume on CD player stops responding after suspend	Use Windows Volume Control to set volume. Also, a new version of Audiostation 32 is available on the Voyetra web site (charges may apply).	Voyetra's web address is http://www.voyetra.com/
Cannot connect with IGN dialer/ IGN connection dials extra numbers	Click on "My Computer" icon on desktop Click on "Dial-Up Networking" Click on "IGN Connection" Click on "Area Code Rules" tab Unclick check box that says "Use 1 and area code"	This can also be fixed using the work around for Update Connector. Once this is fixed, it will always be fixed.
Cannot connect with Update Connector/ Update Connector dials extra numbers	After starting Update Connector, click on "Modem Properties", Unclick the check box that says "Use 1 and area code"	This can also be fixed using the work around for IGN. Once this is fixed and the user logs onto Update Connector, ver 2.01 with the fixed dialer will automatically download.
Ring Central ver 3.03 will not take messages - Canadian Models only	none	none
Aptiva demo is displayed in a little window instead of full	Use Aptiva on the Net or Update Connector to download the patch file.	click here for the patch
Netscape doesn't load local html file when launched	Click on the refresh button to load the local file.	none
IGN loses focus as soon as it loads(other windows overlap)	Click the icon on the task bar to bring to top.	IGN will make available the corrected client through their downloadable update process when it is available.
IGN window opens behind other windows and IGN button flashes	Click the icon on the task bar to bring to top. IGN will make available the corrected client when this is fixed	IGN will make available the corrected client through their downloadable update process when it is available.
IGN dialer does not show the amount of bytes up/down loaded	IGN will make available the corrected client when this is fixed	IGN will make available the corrected client through their downloadable update process when it is available.

	Search Keywords
	Hint Category	Windows 98
	Date Created	25-06-98
	Last Updated	09-03-99
	Revision Date	09-03-2000
	Brand	IBM Aptiva
	Product Family	Aptiva
	Machine Type	2137
	Model
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes