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2.297 bytes |
Service Hints & Tips |
Document ID: JBAR-3RDQVE |
IBM PC300GL - Ready-to-Configure CD ROM (RTC) error under DOS/Windows
Applicable to: World-Wide
SYMPTOM:
When attempting to run IBMSETUP.EXE from the RTC, the following, or similar error is displayed in the RTC main window:
"An Error Has Occurred In Your Application. If you choose ignore you should save your work..."
PROBLEM ISOLATION AIDS:
This tip applies to the IBM PC300GL, Machine Types 6561/6591, where the user has installed DOS and Windows 3.x.
Selecting Close or Ignore may result in a General Protection Fault (GPF) or lost control of the mouse.
FIX:
Run or install the DOS SHARE.EXE utility prior to running IBMSETUP.EXE from the RTC CDROM.
DOS SHARE.EXE may be run from a C:\> prompt before starting Windows or added to the AUTOEXEC.BAT file to load each time the system is rebooted.
Windows is a trademark of Microsoft Corporation.
SAS KEYWORDS:
PSY2 PSY2ERR PSY2OPER PSVP
PSVPERR PSVPOPER D/T6561 D/T6591
6561 6591 83348 UNCLASSIFIED
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Search Keywords |
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Hint Category |
CD-ROM Drives, DOS/Windows 3.x, Retain | |
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Date Created |
04-02-98 | |
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Last Updated |
25-01-99 | |
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Revision Date |
15-04-99 | |
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Brand |
IBM PC | |
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Product Family |
PC 300GL | |
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Machine Type |
6561, 6591 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H162592 | |
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Reverse Doclinks |