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2.985 bytes |
Service Hints & Tips |
Document ID: MCGN-3XGGTH |
Netfinity 5500: Hang with unattended boot / password / OS/2
Applicable to: Canada, United States
SYMPTOM:
The System hangs at the OS/2 logo screen while booting to OS/2 Warp Server version 4.0.
PROBLEM ISOLATION AIDS:
- The System is any model Netfinity 5500 server Type 8660.
- The System is configured with OS/2 Warp Server version 4.0.
- OS/2 fix pack 35 has been applied to the System.
- The "Power-on Password" is enabled via the "F1 Configuration / Setup" utility at POST.
- "Allow for unattended boot with password" is enabled via the "F1 Configuration / Setup" utility at POST.
- System Diagnostics pass.
FIX:
This problem is fixed with a new level of the IBMKD.SYS driver which will be available in a future fix pack release for OS/2 at which time this RETAIN Record will be updated.
WORKAROUND:
Apply the older level of the IBMKBD.SYS available in OS/2 fix pack 32, diskette # 6. This diskette image may be downloaded from the IBM Website at the following URL:
http://www.pc.ibm.com/us/files.html
- Select "Search"
- Type "XR_W0326.EXE" in the Keywords box
- Select "Search"
- Select "XR_W0326.EXE" to download
The file is a self extracting executable file that will create a diskette that contains an older level of the IBMKBD.SYS driver.
SAS KEYWORDS:
PSY2, D/T8660, HANG, OS/2, FIX, PACK, FIXPACK, 35, IBMKBD.SYS, BOOT, H164353
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Search Keywords |
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Hint Category |
OS/2, Retain | |
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Date Created |
18-08-98 | |
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Last Updated |
25-08-98 | |
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Revision Date |
21-08-99 | |
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Brand |
IBM PC Server | |
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Product Family |
Netfinity 5500 | |
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Machine Type |
8660 | |
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Model |
11U; 11X; 41U; 41X; 1RU; 1RX; 4RU; 4RX; 42U; 42X; 51U; 51X; 52U; 52X; 5RU; 5RX; 4SU; 4SX; 5SU; 5SX | |
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TypeModel |
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Retain Tip (if applicable) |
H164353 | |
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Reverse Doclinks |
Date last altered: A98/08/07 |