Subject: comp.periphs.printers - FAQ - Part 10 of 11
Version: 3.09
Last-Modified: 1997/01/05
Summary: This posting contains a list of Frequently Asked
         Questions (and their answers) about printers and
         should be read by anyone wishing to post to the
         comp.periphs.printers newsgroup.
Posting-Frequency: monthly
Date: Sun, 5 Jan 1997 05:29:55 GMT
Archive-Name: comp-periphs-printers-faq

Subject: 10 Vendor Contact Information

The information in this section is numbered based on when I got
the information added to the FAQ. Order does not reflect any
particular bias for or against any vendor. The Description
field is set aside for a short description of the vendor's
primary interest in the area of printers. The idea is to
include printer manufacturers, accessory manufacturers, and
anyone else who can convince me they should be represented! :)

| All web and FTP sites were contacted the last week of Dec 96.
| Those which didn't respond were deleted with notation.

_______________

Subject: 10.01 Apple

   Subject: 10.01.00 Description
   Subject: 10.01.01 Sales/Dealer Information
   Subject: 10.01.02 Technical Support
   Subject: 10.01.03 BBS Information
   Subject: 10.01.04 Internet Access Information
       FTP:  <ftp://ftp.apple.com>
       World Wide Web:
           FactSheets:
|            <http://product.info.apple.com/productinfo/datasheets/imindex.html>
      Printer Support:
             <http://support.info.apple.com/peripheral/peripheral.html>
   Subject: 10.01.05 Other Information

_______________

Subject: 10.02 Canon

   Subject: 10.02.00 Description
   Subject: 10.02.01 Sales/Dealer Information
       Canon Referral Service: 800 848-4123
                               516 488-6700
   Subject: 10.02.02 Technical Support
       Canon Help Desk: 800 423-2366 (0630-0100 EST, 7 days)
       Curtis Yerger, a help desk technician for Canon reports:
          "The best times to call are Saturday and Sunday early
          morning, or late evening (after 9 pm EST). During the 
          week hold times are shortest after 10 pm EST.
   Subject: 10.02.03 BBS Information
       800 387-8633
       714 438-3325
       631-2708 (Montreal, Canada)
       0181 669 4586 (UK)
      +39 2 58010997 (Italy)
       Cape Town 507 5112 (South Africa)
   Subject: 10.02.04 Internet Access Information
       Email address (Canon USA): <76702.1475@compuserve.com>
       World Wide Web: <http://www.canon.com>
                       <http://www.usa.canon.com>
                       Curtis Yerger, also reports: "All Canon
                       printer drivers (including Win95) except for
                       the Windows Printing System for the BJC-610
                       and the LBP40 can be downloaded from our web site."
   Subject: 10.02.05 Other Information
       CompuServe: Go Canon
       Fax Retrieval System: 800 526-4345
       Canon Order Desk (Parts/Access.): 800 671-1090
           (M-F 0600-1600 PST)
_______________

Subject: 10.03 Hewlett-Packard

   Subject: 10.03.00 Description
   Subject: 10.03.01 Sales/Dealer Information
       301 670-4300
       800 752-0900
   Subject: 10.03.02 Technical Support
       208 323-2551
       (Some HP persons (David Lorenz, Matt Young, David Luke,
        Bob Niland and others) monitor the comp.periphs.printers,
       newsgroup, but this seems to be an unofficial situation.)
   Subject: 10.03.03 BBS Information
        208 344-1691
   Subject: 10.03.04 Internet Access Information
     FTP: <ftp://ftp.hp.com/pub/printers/software>
          IP address = 192.170.128.20
          NOTE: I find the filenames they use _very_
                confusing. If you can use web site
                below, I think you'll find it _much_ easier.
        World Wide Web: <http://www.hp.com/cposupport/cpoindex.html>
   Subject: 10.03.05 Other Information
        HP's fax-back service 800 333-1917

_______________

Subject: 10.04 QMS

   Subject: 10.04.00 Description
       QMS, Inc. is a leading producer of monochrome and color network
       capable print systems and a pioneer in the emerging integrated
       office system market. The company's print systems fit seamlessly
       into a wide variety of computer networks, and include color and
       monochrome laser and color thermal transfer printers used for
       electronic publishing, graphic design, office automation,
       advanced imaging and automatic identification applications. The
       company's integrated office systems greatly enhance user
       productivity by combining functions in a desktop
       environment. QMS, Inc. is listed on the New York Stock Exchange
       under the symbol AQM.
   Subject: 10.04.01 Sales/Dealer Information
       QMS Sales 800 777-7782
       205 633-4300 
       800 523-2696 
   Subject: 10.04.02 Technical Support
       334 633-4500 or 334 633-3716, Fax
       <support@qms.com>
       QMS National Service - Hardware Service
       Current contracts (or per call basis): 800 858-1597
       Pricing and ordering contracts: 800 762-8894
       QMS JAPAN
           "go qms"  via Niftyserve
           3-3437-4033  Telephone support 9:00am - 5:00pm
           3-3437-4037 Q-FAX
   Subject: 10.04.03 BBS Information
       334 633-3632
   Subject: 10.04.04 Internet Access Information
|      FTP: FTP site previously listed failed 03 Jan 1997.
       World Wide Web: <http://www.qms.com>
   Subject: 10.04.05 Other Information
       QMS, Inc.
       One Magnum Pass
       Mobile, AL 36618
       CompuServe: Go qmsprint

_______________

Subject: 10.05 Seiko Instruments

   Subject: 10.05.00 Description
   Subject: 10.05.01 Sales/Dealer Information
        Sales Information 800 888-0817
       408 922-5900
   Subject: 10.05.02 Technical Support
        Technical Support 408 922-1917
   Subject: 10.05.03 BBS Information
   Subject: 10.05.04 Internet Access Information
   Subject: 10.05.05 Other Information
   
_______________

Subject: 10.06 Tektronix

   Subject: 10.06.00 Description
   Subject: 10.06.01 Sales/Dealer Information
       503 682-7377 
       800 835-6100 
   Subject: 10.06.02 Technical Support
       800 835-6100
       <support@ColorPrinters.tek.com>
   Subject: 10.06.03 BBS Information
       503 685-4504
   Subject: 10.06.04 Internet Access Information
       Automatic File Server: <color_printer_info@tek.com>
       FTP: <ftp://ftp.tek.com>
       World Wide Web: <http://www.tek.com/Color_Printers>
   Subject: 10.06.05 Other Information
       Call 800 835-6100 for product info.
       America On-Line: Keyword: Tektronix
       eWorld: Shortcut: Tektronix
       HAL (automated library for fax retrieval, technical
       information, product sheets, etc.):
          UK 0628 478347 (UK numbers have recently changed,
             this may now be: 01628 47347)
          France 05 90 81 86
          Germany 0130 819 220

_______________

Subject: 10.07 Lexmark

   Subject: 10.07.00 Description
   Subject: 10.07.01 Sales/Dealer Information
       Dealer locator number (US) 800 358-5835
       606 232-3000
       800 (Non-public number deleted.)
   Subject: 10.07.02 Technical Support
       Lexmark Technical Support Center 606 232-3000.
   Subject: 10.07.03 BBS Information
       606 232-5653
   Subject: 10.07.04 Internet Access Information
       FTP: <ftp://ftp.lexmark.com>
       World Wide Web: <http://www.lexmark.com>
   Subject: 10.07.05 Other Information
       Faxback system at 606 232-2380
       CompuServe: Go LEXMARK
       Order Center: 800 438-2468 (for ordering directly)
       Service Express Center: 800 253-9778 (for extended
                        warranties, on-site service, etc.)
       Operation Resource Toner Recycling Kits:
                        800 848-9894
       For Print Samples and/or product literature: 
                        800 891-0335

_______________

Subject: 10.08 Roland Digital Group

   Subject: 10.08.00 Description
   Subject: 10.08.01 Sales/Dealer Information
       714 975-0560
   Subject: 10.08.02 Technical Support
   Subject: 10.08.03 BBS Information
   Subject: 10.08.04 Internet Access Information
   Subject: 10.08.05 Other Information
   
_______________

Subject: 10.09 Seikosha America, Inc.

   Subject: 10.09.00 Description
   Subject: 10.09.01 Sales/Dealer Information
       201 327-7227
   Subject: 10.09.02 Technical Support
       800 825-5349
   Subject: 10.09.03 BBS Information
   Subject: 10.09.04 Internet Access Information
|      World Wide Web: <http://www.seikosha.com>
   Subject: 10.09.05 Other Information
       To be sent printed spec sheets: 800 727-8438 


_______________

Subject: 10.10 Okidata

   Subject: 10.10.00 Description
   Subject: 10.10.01 Sales/Dealer Information
   Subject: 10.10.02 Technical Support
       800 OKI-DATA 800 654-3282
   Subject: 10.10.03 BBS Information
       609 234-5344
   Subject: 10.10.04 Internet Access Information
   Subject: 10.10.05 Other Information
       World Wide Web: <http://www.okidata.com>
   
_______________

Subject: 10.11 Star Micronics

   Subject: 10.11.00 Description
   Subject: 10.11.01 Sales/Dealer Information
   Subject: 10.11.02 Technical Support
       908 572-3300
       <userhelp@starus.com>
       <technik@star.f.eunet.de> (Germany)
   Subject: 10.11.03 BBS Information
       908 572-5010
   Subject: 10.11.04 Internet Access Information
|      World Wide Web: <http://www.starmicronics.com>
   Subject: 10.11.05 Other Information
       National Parts Depot 800 227-8274

_______________

Subject: 10.12 Fargo Electronics, Incorporated

   Subject: 10.12.00 Description
       Products: Dual-function dye-sublimation/wax thermal
                 transfer color page printers
   Subject: 10.12.01 Sales/Dealer Information
       800 327-4622
       US and/or International
       612 941-9470  612 941-7836, Fax
   Subject: 10.12.02 Technical Support
       612 941-0050  612 941-1852, Fax
       MrFARGO monitors the comp.periphs.printers newsgroup.
   Subject: 10.12.03 BBS Information
   Subject: 10.12.04 Internet Access Information
       Email: <MrFARGO@aol.com>
       World Wide Web: <http://www.fargo.com>
   Subject: 10.12.05 Other Information

_______________

Subject: 10.13 Brother Industries, Ltd.

   Subject: 10.13.00 Description
   Subject: 10.13.01 Sales/Dealer Information
   Subject: 10.13.02 Technical Support
   Subject: 10.13.03 BBS Information
       714 859-2610
       From Patrick Raffin <p.raffin@frcl.bull.fr>
       +33.1.48.79.40.37 (Brother France)
   Subject: 10.13.04 Internet Access Information
|      World Wide Web: <http://www.brother.com>
   Subject: 10.13.05 Other Information

_______________

Subject: 10.14 Epson

   Subject: 10.14.00 Description
   Subject: 10.14.01 Sales/Dealer Information
       Epson Connection (USA and Canada) 800 289-3776
       Epson Latin America 305 265-0092
   Subject: 10.14.02 Technical Support
       Epson Connection (USA and Canada) 800 922-8911
   Subject: 10.14.03 BBS Information
       310 782-4531
   Subject: 10.14.04 Internet Access Information
          A list of FAQs for Epson printers can be found at:
             <ftp://ftp.epson.com/inkjet>
             <ftp://ftp.epson.com/laser>
             <ftp://ftp.epson.com/impact>
       World Wide Web:
          North America:
             <http://www.epson.com>
          Japan:
             <http://www.epson.co.jp/epson/weleng.htm>
   Subject: 10.14.05 Other Information
       CompuServe: Go EPSON. Epson Support [76004,1432]
       Epson Accessories 800 873-7766 (to order parts/supplies)
       Faxback System 310 782-4214

_______________

Subject: 10.15 Panasonic

   Subject: 10.15.00 Description
   Subject: 10.15.01 Sales/Dealer Information
       201 348-7000 
       800 346-4768
   Subject: 10.15.02 Technical Support
       800 222-0584
   Subject: 10.15.03 BBS Information
       201 863-7845
   Subject: 10.15.04 Internet Access Information
|      FTP: FTP site previously listed failed 03 Jan 1997.
|      World Wide Web:
|         <http://www.panasonic.com/PCSC/PCPC/printers/printers_top.html>
   Subject: 10.15.05 Other Information
       Two Panasonic Way, Secaucus, NJ 07094.
    
_______________

Subject: 10.16 BlackLightning, Inc.

   Subject: 10.16.00 Description
       Manufacture and sales of black & specialty products for
       laser printing including iron-on transfer toners, ceramic mugs,
       mousepads, caps and the like. Also publishes Flash Magazine,
       covering laser printing and desktop publishing.
   Subject: 10.16.01 Sales/Dealer Information
       Riddle Pond Road, West Topsham, VT 05086
       800 252-2599 toll-free
       802 439-6462, Voice or 802 439-6463, Fax
   Subject: 10.16.02 Technical Support
       802 439-6600
   Subject: 10.16.03 BBS Information
   Subject: 10.16.04 Internet Access Information
       Email-on-Demand System: <info@blacklightning.com>
          (Send email with Subject: INDEX, TRANSFER, FLASH,
           that's the index)
       World Wide Web: <http://www.flashweb.com>
   Subject: 10.16.05 Other Information
       Fax-on-Demand System: 800 352-7406
          (Get Document 0 first, that's the index)

_______________

Subject: 10.17 Kodak

   Subject: 10.17.00 Description
   Subject: 10.17.01 Sales/Dealer Information
       800 23KODAK (Choice 1)
   Subject: 10.17.02 Technical Support
       800 23KODAK (Choice 3)
   Subject: 10.17.03 BBS Information
   Subject: 10.17.04 Internet Access Information
       FTP: <ftp://ftp.kodak.com>
            The FTP site is still there, but I can't tell
            if they have any printer drivers, or where they
            might be.
       Listserve: Subscribe: <listserv@info.kodak.com>
                       Post: <photo-cd@info.kodak.com>
       World Wide Web: <http://www.kodak.com>
            Use the SEARCH mechanism to find printers, no
            other obvious navigation tools. :)
   Subject: 10.17.05 Other Information
       CompServe: GO KODAK
       FaxBack System for Product Info: 800 23KODAK (Choice 2)

_______________

Subject: 10.18 Abaton Technology

   Subject: 10.18.00 Description
   Subject: 10.18.01 Sales/Dealer Information
   Subject: 10.18.02 Technical Support
   Subject: 10.18.03 BBS Information
       510 226-9694
   Subject: 10.18.04 Internet Access Information
   Subject: 10.18.05 Other Information
 
_______________

Subject: 10.19 Citizen America Corp

   Subject: 10.19.00 Description
   Subject: 10.19.01 Sales/Dealer Information
       310 453-0614
       800 477-4683
   Subject: 10.19.02 Technical Support
       310 453-0614
   Subject: 10.19.03 BBS Information
       310 453-7564
   Subject: 10.19.04 Internet Access Information
|      World Wide Web: <http://www.citizen-america.com>
   Subject: 10.19.05 Other Information

_______________

Subject: 10.20 Dataproducts Corp

   Subject: 10.20.00 Description
   Subject: 10.20.01 Sales/Dealer Information
   Subject: 10.20.02 Technical Support
       800 887-8848 
   Subject: 10.20.03 BBS Information
       805 578-9251
   Subject: 10.20.04 Internet Access Information
       World Wide Web: <http://www.dataproducts.com>
   Subject: 10.20.05 Other Information
       Compuserve:  GO DTPBVE
       Customer Support: 800 887-8848
       Fax Back: 805 578-9255

_______________

Subject: 10.21 D-Link Systems, Inc

   Subject: 10.21.00 Description
       Network print server
   Subject: 10.21.01 Sales/Dealer Information
   Subject: 10.21.02 Technical Support
   Subject: 10.21.03 BBS Information
       714 455-1779
   Subject: 10.21.04 Internet Access Information
|      World Wide Web: <http://www.dlink.com>
   Subject: 10.21.05 Other Information

_______________

Subject: 10.22 Fujitsu Computer Products

   Subject: 10.22.00 Description
   Subject: 10.22.01 Sales/Dealer Information
       408 432-6333 FCPA San Jose, CA
       Resalers/Dealers/Repair
           800 626-4686 FCPA San Jose, CA
   Subject: 10.22.02 Technical Support
       Spare Parts/Technical Assistance
           408 894-3950 FCPA San Jose, CA
   Subject: 10.22.03 BBS Information
       408 944-9899
   Subject: 10.22.04 Internet Access Information
|      World Wide Web: <http://www.fcpa.com>
   Subject: 10.22.05 Other Information


_______________

Subject: 10.23 Genicom

   Subject: 10.23.00 Description
       A complete line of printing solutions.
   Subject: 10.23.01 Sales/Dealer Information
       540 949-1000
       800 443-6426
   Subject: 10.23.02 Technical Support
       540 949-1031
   Subject: 10.23.03 BBS Information
       540 949-1576
   Subject: 10.23.04 Internet Access Information
|      World Wide Web: <http://www.genicom.com>
   Subject: 10.23.05 Other Information

_______________

Subject: 10.24 Houston Instruments

   Subject: 10.24.00 Description
   Subject: 10.24.01 Sales/Dealer Information
       512 835-0900
       800 444-3425
   Subject: 10.24.02 Technical Support
       800 444-3425
   Subject: 10.24.03 BBS Information
       512 873-1477
   Subject: 10.24.04 Internet Access Information
   Subject: 10.24.05 Other Information

_______________

Subject: 10.25 Laser Master

   Subject:10.25.00 Description
       Plain paper typesetters, large format inkjet
       color printing systems
   Subject:10.25.01 Sales/Dealer Information
       800 477-7714, Toll-free
       612 944-9330, Voice or 612 944-1244, Fax
   Subject:10.25.02 Technical Support
        CompuServe Information Service: 70754,1535 
        AppleLink: LASERMAX 
        Internet: support@lasermaster.com
   Subject:10.25.03 BBS Information
       612 835-5463
   Subject:10.25.04 Internet Access Information
       World Wide Web: <http://www.lasermaster.com>
   Subject:10.25.05 Other Information
       6900 Shady Oak Road
       Eden Prarie, MN 55344

_______________

Subject: 10.26 Laser Printer Accessories

   Subject: 10.26.00 Description
   Subject: 10.26.01 Sales/Dealer Information
   Subject: 10.26.02 Technical Support
   Subject: 10.26.03 BBS Information
       619 674-2196
   Subject: 10.26.04 Internet Access Information
   Subject: 10.26.05 Other Information

_______________

Subject: 10.27 Laser Tools

   Subject: 10.27.00 Description
   Subject: 10.27.01 Sales/Dealer Information
   Subject: 10.27.02 Technical Support
   Subject: 10.27.03 BBS Information
       510 420-1942
   Subject: 10.27.04 Internet Access Information
|      World Wide Web: <http://www.lasertoolscorp.com>
   Subject: 10.27.05 Other Information

_______________

Subject: 10.28 Mannesmann Tally

   Subject: 10.28.00 Description
       Manufacturer of computer printers, including line
       impact, laser, inkjet, thermal transfer and dot-matrix.
   Subject: 10.28.01 Sales/Dealer Information
       206 251-5500
   Subject: 10.28.02 Technical Support
       800 458-4701
   Subject: 10.28.03 BBS Information
       206 251-5513
   Subject: 10.28.04 Internet Access Information
       World Wide Web: <http://www.tally.com>
   Subject: 10.28.05 Other Information
       Faxback service: 206 251-5511

_______________

Subject: 10.29 NEC Technologies

   Subject: 10.29.00 Description
   Subject: 10.29.01 Sales/Dealer Information
       708 860-9500
       800 632-4636
   Subject: 10.29.02 Technical Support
       708 860-0335
   Subject: 10.29.03 BBS Information
       508 635-4706
   Subject: 10.29.04 Internet Access Information
   Subject: 10.29.05 Other Information

_______________

Subject: 10.30 NewGen Systems Corporation, Inc.

   Subject: 10.30.00 Description
   Subject: 10.30.01 Sales/Dealer Information
       714 641-8600 
       800 756-0556 
   Subject: 10.30.02 Technical Support
       714 436-5150 
   Subject: 10.30.03 BBS Information
       714 641-3869
   Subject: 10.30.04 Internet Access Information
|      World Wide Web: <http://www.newgen.com>
   Subject: 10.30.05 Other Information

_______________

Subject: 10.31 Pacific Data Products

   Subject: 10.31.00 Description
   Subject: 10.31.01 Sales/Dealer Information
       619 552-0880 
   Subject: 10.31.02 Technical Support
       619 587-4690
   Subject: 10.31.03 BBS Information
       619 452-6329
   Subject: 10.31.04 Internet Access Information
   Subject: 10.31.05 Other Information
 
_______________

Subject: 10.32 Pentax Technologies

   Subject: 10.32.00 Description
   Subject: 10.32.01 Sales/Dealer Information
   Subject: 10.32.02 Technical Support
   Subject: 10.32.03 BBS Information
       303 460-1637
   Subject: 10.32.04 Internet Access Information
|      World Wide Web: <http://www.pentaxtech.com>
   Subject: 10.32.05 Other Information

_______________

Subject: 10.33 Texas Instruments

   Subject: 10.33.00 Description
   Subject: 10.33.01 Sales/Dealer Information
   Subject: 10.33.02 Technical Support
   Subject: 10.33.03 BBS Information
   Subject: 10.33.04 Internet Access Information
   Subject: 10.33.05 Other Information
|      From their web site: "Effective September 30, 1996, 
|      the Texas Instruments Printer business was sold to 
|      Genicom Corporation. Please go to the Genicom web 
|      site for all information concerning Texas Instruments 
|      Printers."

_______________

Subject: 10.34 Toshiba Printer Products

   Subject: 10.34.00 Description
   Subject: 10.34.01 Sales/Dealer Information
   Subject: 10.34.02 Technical Support
   Subject: 10.34.03 BBS Information
       714 837-4408
   Subject: 10.34.04 Internet Access Information
   Subject: 10.34.05 Other Information

_______________

Subject: 10.35 Environmental Laser

   Subject: 10.35.00 Description
       Laser Cartridge/Laser Printer Repair
   Subject: 10.35.01 Sales/Dealer Information
       310 515-5473
   Subject: 10.35.02 Technical Support
   Subject: 10.35.03 BBS Information
       310 515-3673
   Subject: 10.35.04 Internet Access Information
       World Wide Web: <http://www.toners.com/welcome.html>
   Subject: 10.35.05 Other Information
       3941 W. 187th St
       Torrance, CA 90504

_______________

Subject: 10.36 GCC Technologies

   Subject: 10.36.00 Description
       Manufacturer of high-quality laser printers
   Subject: 10.36.01 Sales/Dealer Information
       617 275-5800
       800 422-7777
       sales@gcctech.com
   Subject: 10.36.02 Technical Support
     Krista D. Ingram <kdi@gcctech.com> pointed out that I
     had the wrong number in earlier versions. Sorry 'bout that!
       617-276-8620
       <support@gcctech.com>
       International support: <isupport@gcctech.com>
   Subject: 10.36.03 BBS Information
   Subject: 10.36.04 Internet Access Information
|      World Wide Web: <http://www.gcctech.com>
   Subject: 10.36.05 Other Information
       209 Burlington Road
       Bedford, MA 01730
       Fax: 617 275-1115
       AppleLink: D0126
       America ONLINE: GCC TECH
       CompuServe: 76004,2302

_______________

Subject: 10.37 Advanced Matrix Technology

   Subject: 10.37.00 Description
   Subject: 10.37.01 Sales/Dealer Information
       US
       800 992-2264, Voice or 805 494-3087, Fax
       Europe
       31 4130 47 795 or 31 4130 47 799, Fax
       Far East
       65 760-8833 or 65 760-1066, Fax
   Subject: 10.37.02 Technical Support
   Subject: 10.37.03 BBS Information
   Subject: 10.37.04 Internet Access Information
   Subject: 10.37.05 Other Information

_______________

Subject: 10.38 GDT Softworks Inc.

   Subject: 10.38.00 Description
       Products: PowerPrint Family of products; PowerPrint
       provides Chooser-level drivers and a Mac-serial to
       parallel cable to connect over a thousand PC-compatible
       dot-matrix, inkjet, and laser printers. PowerPrint/LT
       includes a LocalTalk-to-parallel interface. PowerPrint/NW
       accesses PC printers via Novell queues. Plotter family;
       PowerPlot provides RTL (raster) GL/2 (vector) drivers for
       inkjet plotters and a serial-to-parallel convertor cable.
       PowerPlot/LT includes LocalTalk-to-parallel interface.
       Plottergeist provides drivers for pen plotters and
       sign-cutters.
    Subject: 10.38.01 Sales/Dealer Information
        800 663-6222, Toll-free (North America)
        604 291-9121, Voice or  604 291-9689, Fax
        <sales@gdt.com>
    Subject: 10.38.02 Technical Support
    Subject: 10.38.03 BBS Information
    Subject: 10.38.04 Internet Access Information
|       World Wide Web: <http://www.gdt.com>
    Subject: 10.38.05 Other Information
 
_______________

Subject: 10.39 Digital Equipment Corp. (DEC)
  
   Subject: 10.39.00 Description
   Subject: 10.39.01 Sales/Dealer Information
   Subject: 10.39.02 Technical Support
       800 777-4343 (Massachusetts?)
       <printers@digital.com>
   Subject: 10.39.03 BBS Information
   Subject: 10.39.04 Internet Access Information
|      World Wide Web: <http://www.printers.digital.com>
   Subject: 10.39.05 Other Information

_______________

Subject: 10.40 MicroSoft
  
   Subject: 10.40.00 Description
   Subject: 10.40.01 Sales/Dealer Information
   Subject: 10.40.02 Technical Support
   Subject: 10.40.03 BBS Information
       206 637-9009
   Subject: 10.40.04 Internet Access Information
       FTP: <ftp://ftp.microsoft.com>
       World Wide Web: <http://www.microsoft.com>
   Subject: 10.40.05 Other Information

_______________

Subject: 10.41 Kyocera Corporation
  
   Subject: 10.41.00 Description
   Subject: 10.41.01 Sales/Dealer Information
   Subject: 10.41.02 Technical Support
   Subject: 10.41.03 BBS Information
   Subject: 10.41.04 Internet Access Information
       World Wide Web: <http://www.kyocera.co.uk>  (UK site)
|      World Wide Web: <http://www.kyocera.com>  (North America site)
   Alfredo Blasco Navarro <ablasco@dirac.es> sent me a note about:
                       <http://www.dirac.es> (Dirac is Kyocera's
                                              Spanish distributor.) 
  Subject: 10.41.05 Other Information

_______________

Subject: 10.42 Kentek Information Systems
  
Subject: 10.42.00 Description
    Founded in 1982, Kentek is the worlds leading manufacturer 
    of midrange printers, with speeds between 30 and 40 images 
    per minute (ipm). Kentek developed the first linear LED dot 
    array light source in its first offering, the IBM 3812. 
    Kentek printers are sold by many different OEMs under their 
    names and model numbers. Generic Kentek models are K2, K2+, 
    K3, K4. Today's models are: K30, K30D, K31, K31D & K40D.
Subject: 10.42.01 Sales/Dealer Information
    Kentek Head Office:
       Kentek Information Systems Inc.
       Boulder, CO 
       303 440-5500, Voice or 303 440-9600, Fax
    US:
       San Jose, CA  408 494-0405, Voice or 408 995-5787, Fax
       Denver, CO  303 777-8171, Voice or 303 733-5598, Fax
       Atlanta, GA  770 979-8930, Voice or 770 736-9626, Fax
    Outside US:
       Kentek Europe BV
       Gorinchem, The Netherlands
       +31-183-624440 or +31-183-628011, Fax
       <rhelmerh@kentek.nl>
Subject: 10.42.02 Technical Support
    US:
       303 440-5500
       <miked@kentek.com>
       <marci@kentek.com>
    Outside US:
       <aleeuwen@kentek.nl>
Subject: 10.42.03 BBS Information
    303 786-9558
Subject: 10.42.04 Internet Access Information
|   World Wide Web: <http://www.kentek.com>
Subject: 10.42.05 Other Information
    Kentek personnel unofficially monitor the cpp newsgroup.

_______________

Subject: 10.43 LaserSaver

Subject: 10.43.00 Description
    LaserSaver has been in the toner cartridge recycling business
    for seven years and is one of the largest in the Dallas Fort
    Worth Metroplex. Because of the company's success, Entrepreneur
    Magazine featured LaserSaver in its article on Toner Cartridge
    businesses. LaserSaver has contributed to helping the environment
    by recyling thousands of cartridges and has grown because of
    its commitment to quality and service. 
Subject: 10.43.01 Sales/Dealer Information
Subject: 10.43.02 Technical Support
Subject: 10.43.03 BBS Information
Subject: 10.43.04 Internet Access Information
    World Wide Web: <http://rampages.onramp.net/~laser>
Subject: 10.43.05 Other Information

_______________

Subject: 10.44 GRC

Subject: 10.44.00 Description
    GRC is a leading manufacturer in the imaging supplies
    marketplace. Our wide variety of high performance printer,
    cash register and typewriter ribbons, ink jet cartridges,
    and remanufactured ink jet and laser toner cartridges are
    available through superstores, commercial and retail office
    products/machine suppliers, mail order, distributors and
    specialty dealers. 
Subject: 10.44.01 Sales/Dealer Information
Subject: 10.44.02 Technical Support
Subject: 10.44.03 BBS Information
Subject: 10.44.04 Internet Access Information
|   World Wide Web: <http://www.printgrc.com>
Subject: 10.44.05 Other Information
|   They've got a nice cross-reference guide to ribbons and
|   cartridges for those hard-to-find replacements.
_______________

Subject: 10.45 Patton Electronics Company

Subject: 10.45.00 Description
    A US manufacturer founded in 1984, Patton brings a
    shrinking world a growing family of data communications
    products. Anything-to-anything connectivity is the goal:
    LAN, WAN, copper, fiber, ...and more. ISO-9000 Certified
    Total Quality Management System.  Satisfied customers 
    include PTTs, the "Fortune 500" and Universities.  Firmly 
    established in Europe, Africa, the Pacific and Latin America.
    All products carry the CE Mark, supporting European customers.
    Products: Interface Converters for Serial to Parallel
    including Serial to IEEE-1284 (BiDi), RS-232 to Current Loop, 
    Parallel and Serial Line Drivers, Fiber Drivers, miniature 
    Print Servers with support for TCP/IP, Novell Netware 2.X, 3.X,
    4.X, 10Base2, 10BaseT, and 10BaseFL, Surge Protectors, Scanning 
    Switches, Code Activated Switches and numerous LAN and WAN products.
Subject: 10.45.01 Sales/Dealer Information
    301-975-1000 or 301-869-9293, Fax
    <sales@patton.com>
Subject: 10.45.02 Technical Support
    <support@patton.com>
Subject: 10.45.03 BBS Information
Subject: 10.45.04 Internet Access Information
    FTP: <ftp://emma.patton.com>
    World Wide Web:  <http://www.patton.com>
Subject: 10.45.05 Other Information

_______________

Subject: 10.46 Ganson Engineering, Inc.
  
   Subject: 10.46.00 Description
   Subject: 10.46.01 Sales/Dealer Information
   Subject: 10.46.02 Technical Support
   Subject: 10.46.03 BBS Information
   Subject: 10.46.04 Internet Access Information
       gei@ganson.com
|      World Wide Web: <http://www.ganson.com>
   Subject: 10.46.05 Other Information
       18678 142nd Ave. N.E.
       Woodinville, WA 98072
       206 489-2090 or 206 489-2088, Fax

_______________

Subject: 10.47 Xerox
  
   Subject: 10.47.00 Description
   Subject: 10.47.01 Sales/Dealer Information
   Subject: 10.47.02 Technical Support
   Subject: 10.47.03 BBS Information
   Subject: 10.47.04 Internet Access Information
       <info@xerox.com>
       World Wide Web: <http://www.xerox.com>
   Subject: 10.47.05 Other Information
       800 ASK-XEROX

_______________

Subject: 10.48 GS Corporation
  
   Subject: 10.48.00 Description
       GS Corporation is a leading software developer and
       workflow solutions provider for the OpenStep
       environment. GS develops, markets and distributes
       a comprehensive library of publishing and web-based 
       tools and applications which are reusable, highly 
       customizable and object-oriented. GS Corporation's 
       software applications concentrate on input, throughput 
       and output needs.
   Subject: 10.48.01 Sales/Dealer Information
   Subject: 10.48.02 Technical Support
   Subject: 10.48.03 BBS Information
   Subject: 10.48.04 Internet Access Information
       World Wide Web: <http://www.gscorp.com>
   Subject: 10.48.05 Other Information

_______________

| Subject: 10.49 MIS Associates, Inc.
  
|  Subject: 10.49.00 Description
|  Subject: 10.49.01 Sales/Dealer Information
|  Subject: 10.49.02 Technical Support
|  Subject: 10.49.03 BBS Information
|  Subject: 10.49.04 Internet Access Information
|      World Wide Web: <http://www.mis-supply.com>
|  Subject: 10.49.05 Other Information

_______________

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End of Part 10 of 11
