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Business Enterprises Ltd. |
LBE Web Helpdesk |
At some stage you may wish to remove a Customer. To do so, select 'Customers' from the drop-down list at the top of the page, then scroll down until you see the 'Existing Customers' link, click this.
This will take you to the 'Customer Maintenance' page. If you know the Customer's name, select Customer Name from the 'Search' drop-down, then enter the name in the 'Containing' entry field and click Retrieve. You can do the same with any information that you may know about the Customer. If you just wish to retrieve all, leave the 'Containing' entry field blank and click Retrieve.
Locate the Customer you wish to delete. If you have the required privilege, you should see a link at the end of the Customer information called 'Delete'. Click this link.
The 'Update Customer' page will be displayed, with a Delete button, if you are sure you wish to delete the Customer, click the button.
If the delete was successful, a message will be displayed, confirming that the update was successful or displaying any errors. N.B. it is not possible to delete a Customer if there are any Departments or Assets which are linked to that Customer. You must delete all related records first.
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