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Business Enterprises Ltd. |
LBE Web Helpdesk |
LBE Web Helpdesk includes a very powerful query builder (jobsel.asp) which allows you to specify multiple selection criteria for Jobs. Using this tool you can produce detailed or summary reports of Jobs which match the criteria you enter.
In addition, several reports are provided to help you analyze the performance of your helpdesk. These reports may be found by selecting 'Reports' from the drop-down menu at the top of the page.
If you require further reports on your helpdesk the following options are available:
Introduction
Quick Start
Trouble-shooting
Requirements
Concepts and Terms
Knowledge Base
Reports
Trial Period
Contacting LBE
Ordering LBE Web Helpdesk