![]() Leigh
Business Enterprises Ltd. |
LBE Web Helpdesk |
Select 'Customers' from the drop down menu at the top of the page. This will take you to the 'Customers Main' page.
Scroll down until you see the 'New Department' link and click it. This will display the 'New Customer Department' page which is very similar to the one we saw before when editing a Department.
Give the Department a name, select a Customer from the drop-down list, then click the Update button. The ' Update Customer Department' page will displayed, confirming that the update was successful or displaying any errors.
Introduction
Files supplied with LBE Web Helpdesk
Installation
Installing the database
Un-installing
Your Choices - changing global.asa
Helpdesk Operators
Logging in as an Operator
Creating a new Helpdesk Job
Sending e-mail
Actioning an existing Job
Creating a child Job
Guests
Logging in as a Guest
Registering a new Guest
Logging Off