Support

Telephone support: (210) 655-5589
The support is free, unfortunately 
the call is not. If you have a 
comment or a question that cannot be
answered immediately, Heavenly Stories 
will call you back with the help that
you need. This will help to defray
the cost of the call.

Mail support: Heavenly Stories
             c/o  Stacy Mueller
             5107 Village Green
            San Antonio TX 78218 

All mail is answered as soon as possible.
If you will include a telephone number
you may receive a call with the answer
to your question or comment.


Common problems:
This program runs on IBM or most compatibles.

Q.The graphics aren't focused correctly.
A.You may not have the correct type of 
  monitor for this story. This story 
  requires a VGA monitor.

Q.I can't hear anything.
A.Check the setup box on the cover of
  the book. Make sure to save any
  adjustments.

Q.I can't hear any 'voices'.
A.This story requires a Sound Blaster
  sound card. While most compatibles will
  work you may need to check your cards
  manual to see if it will support .voc
  files.

  Or, you may need to go to your sound 
  cards configuration and ensure that the
  settings are correct. Again you may
  need to check your sound cards manual 
  for more information on this.

Q.It says 'Sound card not detected' but I
  know I have one. 
A.You may need to call the software support 
  department for your computer to make sure 
  that your card is configured for dos.

Q.I can't get the story to play under windows.
A.This story runs from dos. Not windows or
  MS-DOS from windows.

(You may be able to find further answers using
the appropriate marking on the story book
cover.)

These stories were made using Storymaker+ and
Storymaker+ VGA.

Trade marks:
Sound Blaster is a registered trademard of 
Creative Labs Inc.
IBM is a registered trademark of the IBM
Corporation.
Storymaker+ Is available as shareware 
product and was produced by Elson Embry.