| Tape Drives | | | |
| | IBM PC - SYS3175 error in module SPOOSU.DLL during restore using Seagate Sytos Premium for OS/2 | 08-12-98 | JBAR-3QKQJB |
| Technical Specifications | | | |
| | IBM PC300PL (Type 6562) - Model Definition | 25-03-99 | JBAR-46BPWG |
| Video | | | |
| | IBM PC300PL - Cornerstone ImageAccel2 adapter fails | 24-02-99 | MCGN-3LQLPJ |
| | IBM PC300PL - Matrox driver installation causes DirectX error message | 24-02-99 | MCGN-3LMQKP |
| | IBM PC300PL - Jitter on attached monitor | 14-05-98 | JBAR-3T7JDK |
| | IBM PC300PL - MGA PowerDesk icon remains after uninstall routine | 17-04-98 | YAST-3NST7E |
| | IBM PC300PL - MGA monitor tab information is not updated | 17-04-98 | JBAR-3PCLFQ |
| | IBM PC300PL - MGA Power Desk menu option remains in task bar | 17-04-98 | JBAR-3PCLXN |
| Windows 2000 Beta | | | |
| | Crossbrand - Microsoft Windows 2000 technical support for Beta 3 | 19-05-99 | MLAH-46ZNNX |
| Windows 95 | | | |
| | CrossBrand - BIOS upgrade/reference disks corrupted by Windows 95/98 | 21-05-99 | GSMH-389C7V |
| | IBM IntelliStation/IBM PC - Real mode NDIS drivers do not load in Windows 95/98 | 14-04-99 | JBAR-44ZKQT |
| | Aptiva/IBM IntelliStation/IBM PC - How to create an icon/Shortcut on the Desktop or in a folder in Windows 95/98 | 11-03-99 | DSET-3FDHPV |
| | IBM PC300PL - Page fault errors viewing the CoSession user's guide | 25-02-99 | MCGN-3LMQ4U |
| | IBM PC300PL - LANDesk errors after installation of DMI for Windows 95 | 25-02-99 | MCGN-3LLQGD |
| | IBM PC300PL - Matrox driver installation causes DirectX error message | 24-02-99 | MCGN-3LMQKP |
| | IBM Aptiva/PC - Distorted sound/video with IDE CD-ROM & multimedia application | 12-02-99 | SSCT-3JJGZ2 |
| | IBM IntelliStation/IBM PC - "Required System Component Is Not Installed" error message booting from PC DOS 7.0 diskette with Windows 95 pre-installed on hard drive | 25-01-99 | JBAR-3XPTHQ |
| | IBM PC/IBM ValuePoint - How to restore Master Boot Record and boot files in PC DOS | 25-01-99 | JBAR-3VTNZ7 |
| | Aptiva/IBM IntelliStation/IBM PC - How to restore Windows default groups or folders | 25-01-99 | MNOK-3TAJYR |
| | G50 Monitors - No Auto Detection under Windows 95 | 20-01-99 | MCGN-3LQM4G |
| | IBM PC - Problems printing from DOS window in Windows 95 | 11-01-99 | MCGN-3LQJPX |
| | IBM PC - Flash diskettes fail after viewing with "dir" command | 25-11-98 | DDSE-3QZR6F |
| | IBM IntelliStation/IBM PC - PC Doctor for Windows 95 fails video test | 19-10-98 | JBAR-3ZBQF4 |
| | IBM IntelliStation/IBM PC/IBM ValuePoint - How to run ScanDisk | 09-07-98 | JBAR-3W7SKY |
| | Aptiva/IBM IntelliStation/IBM PC - How to create shortcuts using Start Menu icons | 08-07-98 | MNOK-3TAKVW |
| | IBM IntelliStation/IBM PC - How to restore Master Boot Record and boot files in Windows 95 | 30-06-98 | JBAR-3VTP4G |
| | IBM IntelliStation/IBM PC - Editing the Registry in Windows 95/Windows NT | 30-06-98 | JBAR-3VTP6G |
| | IBM PC - Upgrading to Microsoft Windows 95 | 17-04-98 | GSMH-3FBLJ6 |
| | IBM PC300PL - Greek Windows 95 lists Online Books as PC300GL | 17-04-98 | JBAR-3PCLLL |
| | IBM PC300PL - Arabic Windows 95 Tour does not work on startup | 17-04-98 | JBAR-3PCK3J |
| | IBM PC300PL - Netfinity for Windows 95 installation fails from the RTC | 16-04-98 | MCGN-3MLJCZ |
| Windows 98 | | | |
| | CrossBrand - BIOS upgrade/reference disks corrupted by Windows 95/98 | 21-05-99 | GSMH-389C7V |
| | IBM IntelliStation/IBM PC - Real mode NDIS drivers do not load in Windows 95/98 | 14-04-99 | JBAR-44ZKQT |
| | Aptiva/IBM IntelliStation/IBM PC - How to create an icon/Shortcut on the Desktop or in a folder in Windows 95/98 | 11-03-99 | DSET-3FDHPV |
| | IBM IntelliStation/IBM PC - Windows 98 Upgrade Index | 09-12-98 | PMYS-3VGQJN |
| | IBM PC300PL (Type 6562, 6592) - Windows 98 Upgrade Installation | 25-06-98 | JBAR-3VQSFU |
| Windows NT | | | |
| | Crossbrand - NT repair process fails when CD-ROM drive not recognized | 06-04-99 | DSHY-438RT4 |
| | IBM PC300PL (Type 6562, 6592) - LANDesk 3.0 reports low virtual memory | 03-03-99 | JBAR-3PCP9E |
| | IBM PC300PL - Intel Token Express Pro not recognized | 24-02-99 | MCGN-3LQK6L |
| | IBM PC/IBM ValuePoint - How to restore Master Boot Record and boot files in PC DOS | 25-01-99 | JBAR-3VTNZ7 |
| | IBM IntelliStation/IBM PC - Microsoft Office 95 causes an access violation under Windows NT 4.0 | 08-12-98 | MMER-3Y7HD8 |
| | IBM IntelliStation / Servers - Windows NT Disk Administrator fails to delete partitions | 30-10-98 | JBAR-3Z7JPD |
| | IBM PC300PL (Type 6562, 6592) - IBM Welcome Center has missing information | 02-09-98 | JBAR-3XWKD7 |
| | IBM IntelliStation/IBM PC - Editing the Registry in Windows 95/Windows NT | 30-06-98 | JBAR-3VTP6G |
| | IBM IntelliStation/IBM PC - IDE hard file not seen in Windows NT 3.51 SCSI configuration | 18-06-98 | JBAR-3VJMBV |
| | IBM PC/IBM IntelliStation M Pro - CD-ROM install tip | 19-05-98 | MCGN-3MHNBL |
| | IBM PC300PL - MGA PowerDesk icon remains after uninstall routine | 17-04-98 | YAST-3NST7E |
| | IBM PC300PL - ESS 1868 audio adapter hangs system if not installed | 17-04-98 | JBAR-3PCLPP |
| | IBM PC300PL - MGA monitor tab information is not updated | 17-04-98 | JBAR-3PCLFQ |
| | IBM PC300PL - MGA Power Desk menu option remains in task bar | 17-04-98 | JBAR-3PCLXN |
| Service Publications | | | |
| | IBM IntelliStation/IBM PC - Hardware Maintenance Manual (HMM March 1999) | 03-03-99 | PMYS-3T5PLX |
| | IBM PC300PL (Type 6562, 6592) - Technical Information Manual | 10-11-98 | JBAR-3TLKWX |
| | IBM PC300PL (Type 6562, 6592) - User Guides and Installing Options Manuals | 10-11-98 | JBAR-3TLPWJ |
| System Support Disks | | | |
| Audio | | | |
| | IBM PC - ZO2T03A - Crystal Audio for Windows 3.1 | 22-01-99 | BBOD-3LKQCK |
| | IBM PC300PL - ZO3T11A - Crystal Audio for Windows 95 | 14-08-98 | BBOD-3L4RM6 |
| | IBM PC300PL - ZO1T06A - Crystal Audio for OS/2 | 14-08-98 | BBOD-3KYLUT |
| | IBM IntelliStation M Pro (Type 6898)/IBM PC300PL (Type 6562, 6592) - ZO4T10A - Crystal Audio for Windows NT | 14-08-98 | BBOD-3L6NXN |
| | IBM PC/IBM IntelliStation - ZO1T06A - Crystal Audio for OS/2 | 14-08-98 | YAST-3FJUNP |
| BIOS | | | |
| | IBM PC300PL (Type 6562, 6592) - NMJT21A - Flash BIOS update | 27-05-99 | BBOD-3LTKDU |
| Bus Master IDE | | | |
| | IBM PC300GL (Type 6272, 6282, 6284)/PC300PL - Z24T11A - Bus Master IDE/SMART for Windows NT | 16-11-98 | BBOD-3KYHZT |
| CD-ROM Drives | | | |
| | IBM PC/IBM IntelliStation M Pro - Z51T06A - 24X IDE CD-ROM | 28-01-99 | BBOD-3L4RYF |
| Diagnostics | | | |
| | IBM IntelliStation/IBM PC - T3GT20A - IBM enhanced diagnostics diskette | 19-03-99 | BBOD-3LLJK7 |
| DOS/Windows 3.x | | | |
| | IBM PC300PL - Z43T08A - InfraRed for Windows 3.1/95 | 25-01-99 | BBOD-3LCQA8 |
| | IBM PC300PL - ZA2T07A - Matrox video for Windows 3.1 | 25-01-99 | EMON-3LDSKV |
| | IBM PC300PL - ZQ6T02A - InfraRed PDA connect for Windows 3.1/95 | 25-01-99 | BBOD-3LCQNK |
| | IBM PC - ZO2T03A - Crystal Audio for Windows 3.1 | 22-01-99 | BBOD-3LKQCK |
| | IBM PC - ZC2T02A - 32 bit disk access for Windows 3.1 | 22-01-99 | JBAR-3XJS8T |
| Hard Drives | | | |
| | IBM IntelliStation M Pro/IBM PC - ZP6T04A - IBM IDE hard disk monitor for Windows 95/NT | 22-01-99 | EMON-3LDRZD |
| Infrared | | | |
| | IBM PC300PL - Z43T08A - InfraRed for Windows 3.1/95 | 25-01-99 | BBOD-3LCQA8 |
| | IBM PC300PL - ZQ6T02A - InfraRed PDA connect for Windows 3.1/95 | 25-01-99 | BBOD-3LCQNK |
| | IBM PC300PL - Z41T03A - InfraRed for OS/2 | 14-08-98 | BBOD-3LCQW8 |
| Networking | | | |
| | IBM IntelliStation M Pro (Type 6898)/IBM PC300PL - Q37T07A - Intel Ethernet | 15-04-99 | BBOD-3LCPTJ |
| OS/2 | | | |
| | IBM PC300PL (Type 6562, 6592) - ZA1T23A - Matrox video for OS/2 | 12-01-99 | EMON-3LDSCZ |
| | IBM PC300PL - Z41T03A - InfraRed for OS/2 | 14-08-98 | BBOD-3LCQW8 |
| | IBM PC300PL - ZO1T06A - Crystal Audio for OS/2 | 14-08-98 | BBOD-3KYLUT |
| | IBM PC/IBM IntelliStation - ZO1T06A - Crystal Audio for OS/2 | 14-08-98 | YAST-3FJUNP |
| Patch | | | |
| | IBM PC - SPOOSU - Seagate Sytos for OS/2 fix | 14-08-98 | JBAR-3QKQRB |
| Video | | | |
| | IBM PC300PL - ZA2T07A - Matrox video for Windows 3.1 | 25-01-99 | EMON-3LDSKV |
| | IBM PC300PL (Type 6562, 6592) - ZA3T53A - Matrox video for Windows 95 | 12-01-99 | EMON-3LDSXD |
| | IBM PC300PL (Type 6562, 6592) - ZA1T23A - Matrox video for OS/2 | 12-01-99 | EMON-3LDSCZ |
| | IBM IntelliStation/IBM PC - PRO_234M - IBM MPEG Accelerator driver for Windows 3.x and Windows 95 | 04-12-98 | JBAR-3RJQ69 |
| | IBM IntelliStation M Pro (Type 6888)/IBM PC - ZA8T32A - Matrox video for Windows NT 4.0 | 20-11-98 | JBAR-3TMLPZ |
| | IBM PC300PL - ZA4219A - Matrox video for Windows NT 3.51 (Dutch, Swedish, Norwegian, Portugese, Danish, Finnish) | 14-08-98 | BBOD-3LBN3J |
| | IBM PC300PL - ZA4T19A - Matrox video for Windows NT 3.51(English, French, Italian, German, Spanish) | 14-08-98 | EMON-3LDT9K |
| Windows 95 | | | |
| | IBM PC300PL - Z43T08A - InfraRed for Windows 3.1/95 | 25-01-99 | BBOD-3LCQA8 |
| | IBM PC300PL - ZQ6T02A - InfraRed PDA connect for Windows 3.1/95 | 25-01-99 | BBOD-3LCQNK |
| | IBM PC300PL (Type 6562, 6592) - ZA3T53A - Matrox video for Windows 95 | 12-01-99 | EMON-3LDSXD |
| | IBM PC300PL - ZS3T03A - InfraRed mode selection for Windows 95 | 04-12-98 | EMON-3LDS66 |
| | IBM PC300PL - ZO3T11A - Crystal Audio for Windows 95 | 14-08-98 | BBOD-3L4RM6 |
| Windows NT | | | |
| | IBM IntelliStation M Pro (Type 6888)/IBM PC - ZA8T32A - Matrox video for Windows NT 4.0 | 20-11-98 | JBAR-3TMLPZ |
| | IBM PC300GL (Type 6272, 6282, 6284)/PC300PL - Z24T11A - Bus Master IDE/SMART for Windows NT | 16-11-98 | BBOD-3KYHZT |
| | IBM PC300PL - ZA4219A - Matrox video for Windows NT 3.51 (Dutch, Swedish, Norwegian, Portugese, Danish, Finnish) | 14-08-98 | BBOD-3LBN3J |
| | IBM IntelliStation M Pro (Type 6898)/IBM PC300PL (Type 6562, 6592) - ZO4T10A - Crystal Audio for Windows NT | 14-08-98 | BBOD-3L6NXN |
| | IBM PC300PL - ZA4T19A - Matrox video for Windows NT 3.51(English, French, Italian, German, Spanish) | 14-08-98 | EMON-3LDT9K |
| 6565 | | | |
| Service Hints & Tips | | | |
| Display/Monitor | | | |
| | IBM PS/2/IBM ValuePoint - Corrupted/Distorted video | 25-01-99 | GSMH-39VKF7 |
| 6571 | | | |
| Parts Information | | | |
| | IBM PC300/PC700 - Parts diagram/FRU listing | 18-03-99 | GSMH-3F9DQR |
| | Crossbrand - Accessories (Pointing Devices) | 05-03-99 | DETR-3TAG4Q |
| | IBM IntelliStation/IBM PC/Aptiva - Accessories (IDE Hard Drives) | 05-03-99 | PMYS-3T7R7D |
| | IBM IntelliStation/IBM PC/Aptiva - Accessories (Scanners) | 05-03-99 | DETR-3TAFA6 |
| | IBM IntelliStation/IBM PC/Aptiva - Accessories (Joysticks) | 05-03-99 | DETR-3T7R8H |
| | IBM IntelliStation/IBM PC/Aptiva - Options (Modems) | 03-03-99 | DETR-3TAFSU |
| | IBM PC/IBM ValuePoint - Picture Tel FRU information (EMEA ONLY) | 28-01-99 | YAST-3M6R76 |
| | IBM PC330/PC350 - Manufacturing to FRU P/N cross reference list. | 21-10-98 | GSMH-3ASC9A |
| | IBM PC/IBM IntelliStation - Common parts | 12-06-98 | GSMH-3FAFVE |
| | IBM PC/IBM IntelliStation - Special tools | 11-06-98 | GSMH-3FAM6D |
| Preloaded Software Information | | | |
| | IBM PC - Commercial desktop preload p/ns | 18-03-99 | RMIE-3HSC6W |
| Product Information | | | |
| | IBM PC330/PC350 - Product Information | 28-01-99 | JBAR-3TTPG3 |
| | Crossbrand - Warranty Information (EMEA) | 27-01-99 | GKEY-44BMMV |
| Service Hints & Tips | | | |
| 5250 Emulation | | | |
| | CrossBrand- System hang in Windows 3.1 running PC Support software | 28-01-99 | GSMH-396BWG |
| Adapter Cards | | | |
| | IBM PC - System hangs with DOS 6.3 and PCI network adapters | 09-04-99 | JBAR-3PLQTG |
| | IBM IntelliStation/IBM PC - Configuring ISA adapters in a system with a PCI adapter already installed | 23-02-99 | JBAR-3UWK4R |
| | IBM PC - Trap 000D with Token Ring 16/4 Adapter II and tape backup device | 25-01-99 | JBAR-3PLQBF |
| | IBM PC330/PC350 - System hang in Windows 3.11 with Ethernet 10/100 adapter | 25-01-99 | RMIE-3JJG5J |
| | IBM PC - System hang in Windows with Wang WINLOC card | 25-01-99 | RMIE-386CPF |
| | IBM PC - System hang accessing selective install with OS/2 Warp and IBM ISA LAN Adapter for Ethernet card | 28-05-98 | JBAR-3PLQK3 |
| | IBM PC - OS/2 Warp hangs with IBM ISA LAN Adapter for Ethernet | 21-05-98 | RMIE-38BDXH |
| | IBM PC - PCI Adapters fail after warm boot | 21-05-98 | JBAR-3PLQUY |
| | IBM PC330/PC350 - Thomas Conrad Token Ring not recognized in setup | 21-05-98 | CPES-38HJA2 |
| | IBM PC - System hang downloading files with IBM Auto Wake Token Ring adapter | 20-05-98 | GSMH-3A2KTW |
| | IBM PC330/PC350 - Matrox Marvel 1 adapter fails | 27-04-98 | GSMH-396CAF |
| | IBM PC - Multi-Function PCI cards not supported | 17-04-98 | GSMH-3BNCFY |
| | IBM PC - Color problems with ReelMagic Lite adapter | 17-04-98 | JBAR-3PLQW7 |
| | IBM PC - Corrupt CMOS, password not valid errors | 17-04-98 | RMIE-3CFCNB |
| | IBM PC - IBM MPEG interactive video player sequence errors | 17-04-98 | JBAR-3RRHPW |
| | IBM PC - PCI IDE adapters not supported | 17-04-98 | RMIE-3JJHGE |
| Audio | | | |
| | IBM Aptiva/PC - Distorted sound/video with IDE CD-ROM & multimedia application | 12-02-99 | SSCT-3JJGZ2 |
| | IBM PC - Problems when installing Crystal Audio drivers in Windows | 22-01-99 | RMIE-3J7GV7 |
| CD-ROM Drives | | | |
| | Crossbrand - NT repair process fails when CD-ROM drive not recognized | 06-04-99 | DSHY-438RT4 |
| | IBM PC - OS/2 and OS/2 Warp preload CD-ROM installation guide | 25-02-99 | PMYS-3THHA6 |
| | IBM PC - IDE CD-ROM problem solving map | 25-02-99 | JBAR-3D7K2M |
| | IBM PC - DOS/Windows 3.x preload CD-ROM installation guide | 25-02-99 | PMYS-3THH6Q |
| | IBM PC - Microsoft Windows 95/Windows NT CD-ROM installation guide | 25-02-99 | PMYS-3THH8V |
| | IBM Aptiva/PC - Distorted sound/video with IDE CD-ROM & multimedia application | 12-02-99 | SSCT-3JJGZ2 |
| | IBM PC - CD ROM drives cause 1762/162 errors | 21-05-98 | JBAR-3CALVN |
| Communications | | | |
| | IBM PC - Windows 95 reassigns disabled COM & LPT ports | 17-04-98 | GSMH-3BTMCN |
| Configuration | | | |
| | IBM IntelliStation/IBM PC - Configuring ISA adapters in a system with a PCI adapter already installed | 23-02-99 | JBAR-3UWK4R |
| | IBM PC - Corrupt CMOS, password not valid errors | 17-04-98 | RMIE-3CFCNB |
| | IBM PC - Mouse port disabled when password prompt is off | 15-04-98 | GSMH-3AFG3L |
| Diagnostics | | | |
| | IBM PC330/PC350 - GPIB adapter fails diagnostics | 24-11-98 | RMIE-3JEAWN |
| | IBM PC - QAPlus/Win goes to DOS prompt in loop mode | 19-11-98 | GSMH-3ABE3W |
| | IBM PC - QAPlus**/FE diagnostics are not compatible | 19-11-98 | GSMH-39WF8Y |
| | IBM PC - Hard drives not recognized with QAPlus | 19-11-98 | JBAR-3PLQP7 |
| | IBM PC - Low level formatting IDE drive | 19-11-98 | GSMH-3A2LP7 |
| Diskette Drives | | | |
| | IBM PC - Flash diskettes fail after viewing with "dir" command | 25-11-98 | DDSE-3QZR6F |
| | IBM IntelliStation/IBM PC - Cannot boot from LS-120 diskette drive | 29-10-98 | JBAR-3TDN69 |
| Display/Monitor | | | |
| | IBM PS/2/IBM ValuePoint - Corrupted/Distorted video | 25-01-99 | GSMH-39VKF7 |
| | IBM PC - Fails to display grey shades with 4707 attached | 17-04-98 | CPES-38HJPP |
| | IBM PC - 1 long, 3 short beeps with InfoTron display attached | 17-04-98 | GSMH-3AHKHM |
| DOS/Windows 3.x | | | |
| | IBM PC - System hangs with DOS 6.3 and PCI network adapters | 09-04-99 | JBAR-3PLQTG |
| | IBM PC - Keyboard lock-up / system hang in WordPerfect 6.1 | 25-02-99 | RMIE-38QCBL |
| | IBM PC - General Protection Faults with Windows 3.x | 25-02-99 | GSMH-3BUCHJ |
| | IBM Aptiva/PC - Distorted sound/video with IDE CD-ROM & multimedia application | 12-02-99 | SSCT-3JJGZ2 |
| | CrossBrand- System hang in Windows 3.1 running PC Support software | 28-01-99 | GSMH-396BWG |
| | IBM PC - Video distortion with Windows for Workgroups | 25-01-99 | GSMH-3EMCU9 |
| | IBM PC330/PC350 - Low memory resource error running Windows 3.1 | 25-01-99 | RMIE-3JDC5M |
| | Aptiva/IBM IntelliStation/IBM PC - Partitioning a hard drive with FDISK and Format | 25-01-99 | MCGN-3FJUSY |
| | IBM PC - IPX/SPX error using Windows for Workgroups | 25-01-99 | GSMH-3E8D9K |
| | IBM PC/IBM ValuePoint - How to restore Master Boot Record and boot files in PC DOS | 25-01-99 | JBAR-3VTNZ7 |
| | IBM IntelliStation/IBM PC/IBM ValuePoint - Creating multiple partitions on a hard disk using DOS | 25-01-99 | JBAR-3W7RTT |
| | IBM PC330/PC350 - System hang in Windows 3.11 with Ethernet 10/100 adapter | 25-01-99 | RMIE-3JJG5J |