| | IBM PC - System hang in Windows with Wang WINLOC card | 25-01-99 | RMIE-386CPF |
| | Aptiva/IBM IntelliStation/IBM PC - How to restore Windows default groups or folders | 25-01-99 | MNOK-3TAJYR |
| | IBM PC - Windows 32 bit disk access errors | 25-01-99 | RMIE-3K7GXW |
| | IBM PC - Problems when installing Crystal Audio drivers in Windows | 22-01-99 | RMIE-3J7GV7 |
| | Aptiva/IBM IntelliStation/IBM PC - Using DEFRAG | 22-01-99 | YAST-3G6TNX |
| | IBM PC - Enabling APM in DOS preload (EMEA ONLY) | 22-01-99 | GSMH-398DMQ |
| | IBM PC - Windows for WorkGroups fails to install over DOS/Windows preload | 22-01-99 | GSMH-3E8DAJ |
| | IBM PC330/PC350 - DX4 overdrive and Windows 32-bit disk access | 22-01-99 | GSMH-3A5FXT |
| | IBM PC, IntelliStation, ValuePoint - How to run CHKDSK in DOS/Windows | 22-01-99 | JBAR-3W7SFT |
| Error Messages | | | |
| | IBM PC - General Protection Faults with Windows 3.x | 25-02-99 | GSMH-3BUCHJ |
| | IBM PC - Trap 000D with Token Ring 16/4 Adapter II and tape backup device | 25-01-99 | JBAR-3PLQBF |
| | IBM PC - IPX/SPX error using Windows for Workgroups | 25-01-99 | GSMH-3E8D9K |
| | IBM PC - SYS3175 error in module SPOOSU.DLL during restore using Seagate Sytos Premium for OS/2 | 08-12-98 | JBAR-3QKQJB |
| | IBM IntelliStation/IBM PC - Microsoft Office 95 causes an access violation under Windows NT 4.0 | 08-12-98 | MMER-3Y7HD8 |
| | IBM IntelliStation Z Pro/IBM PC - Error/unable to initialize modem in OS/2 | 19-11-98 | RMIE-3FBHU3 |
| | IBM PC - CD ROM drives cause 1762/162 errors | 21-05-98 | JBAR-3CALVN |
| | IBM PC - Trap 000E errors using IBM Fast SCSI-2 PCI card | 20-05-98 | GSMH-398CCK |
| | IBM PC330/PC350 - System hangs and trap errors | 20-05-98 | GSMH-398E5R |
| General Information | | | |
| | IBM PC - Current BIOS levels | 08-04-99 | JBAR-3LTK9S |
| | IBM IntelliStation/IBM PC - Current drivers for all systems | 06-04-99 | JBAR-3WTLGA |
| | IBM PC330/350 (Types 6571, 6573, 6581, 6583) - Current driver levels | 02-07-98 | JBAR-3RJM9X |
| | IBM PC330/PC350 - Forgotten administrator password | 27-04-98 | GSMH-398DBQ |
| | IBM PC - Video initially used by machine type | 17-04-98 | RMIE-3BRD3M |
| | IBM PC - Use of E000-EFFF memory range | 15-04-98 | GSMH-39ZFMV |
| | IBM PC - Keylock security failure | 15-04-98 | GSMH-39ZEV7 |
| Hard Drives | | | |
| | Aptiva/IBM IntelliStation/IBM PC - Partitioning a hard drive with FDISK and Format | 25-01-99 | MCGN-3FJUSY |
| | IBM IntelliStation/IBM PC/IBM ValuePoint - Creating multiple partitions on a hard disk using DOS | 25-01-99 | JBAR-3W7RTT |
| | IBM PC - Excessive bad sectors & CRC checks after installation | 25-11-98 | RMIE-3JJB27 |
| | IBM PC - Hang/format failure installing OS/2 on 2GB drive | 19-11-98 | RMIE-39NH9G |
| | IBM PC - Occasional disk drive noise | 19-11-98 | GSMH-398DK5 |
| | IBM PC330/PC350 - System hang copying to disk | 19-11-98 | GSMH-3A5HXC |
| | IBM PC - Hard drives not recognized with QAPlus | 19-11-98 | JBAR-3PLQP7 |
| | IBM PC - Low level formatting IDE drive | 19-11-98 | GSMH-3A2LP7 |
| | IBM PC - How to use a hard disk partition larger than 2.0 GB in Windows 95 | 19-11-98 | JBAR-3ZEJV4 |
| Hardware Installation/Configuration | | | |
| | IBM PC - OS/2 and OS/2 Warp preload CD-ROM installation guide | 25-02-99 | PMYS-3THHA6 |
| | IBM PC - IDE CD-ROM problem solving map | 25-02-99 | JBAR-3D7K2M |
| | IBM PC330/PC350 - Riser installation procedure | 25-02-99 | RMIE-3HWAY6 |
| | IBM PC - DOS/Windows 3.x preload CD-ROM installation guide | 25-02-99 | PMYS-3THH6Q |
| | IBM PC330/PC350 - Installing P24T on 486 models and interposer | 25-02-99 | RMIE-3ABJQC |
| | IBM PC - Microsoft Windows 95/Windows NT CD-ROM installation guide | 25-02-99 | PMYS-3THH8V |
| Hardware Maintenance Information | | | |
| | IBM PC/IBM IntelliStation - Hard disk drive jumper settings | 18-05-99 | GSMH-3FCCKZ |
| | IBM PC/IBM IntelliStation - CD-ROM, PD/CD-ROM drive jumper settings | 18-05-99 | GSMH-3FCDCB |
| | IBM PC300/PC350 (Type 6571, 6573, 6581, 6583) - Supported memory configurations | 02-04-99 | JBAR-46HQLB |
| | IBM PC/IBM IntelliStation - System board memory | 04-03-99 | GSMH-3FDJUT |
| | IBM PC/IBM IntelliStation - About this manual | 05-01-99 | GSMH-3F5FJY |
| | IBM PC/IBM IntelliStation - Type/Model number conversion | 05-01-99 | GSMH-3FKCP2 |
| | IBM PC/IBM IntelliStation - Related publications | 05-01-99 | GSMH-3F5FPA |
| | IBM IntelliStation/IBM PC - Product Description | 30-12-98 | JBAR-3RBM4G |
| | IBM PC - Symptom to FRU index | 03-12-98 | GKEY-3KNJN6 |
| | IBM PC/IBM IntelliStation - Keyboard/printer/display checkout | 19-11-98 | GSMH-3F5JMW |
| | IBM PC/IBM IntelliStation - Module test menu and hardware configuration report | 19-11-98 | GSMH-3F5J9A |
| | IBM PC/IBM IntelliStation - Power supply problem check | 19-11-98 | GSMH-3F5JUK |
| | IBM PC/IBM IntelliStation - Service information | 20-08-98 | GSMH-3F5GCU |
| | IBM PC/IBM IntelliStation - Laser compliance statement | 17-07-98 | GSMH-3FBFJS |
| | IBM PC/IBM IntelliStation - Safety information | 17-07-98 | GSMH-3FBEW3 |
| | IBM PC/IBM IntelliStation - Diagnostics and test information | 30-06-98 | GSMH-3FCE28 |
| | IBM PC/IBM IntelliStation - Miscellaneous error messages | 15-06-98 | GSMH-3F9CSP |
| | IBM PC/IBM IntelliStation - Error messages | 15-06-98 | GSMH-3F6HQA |
| | IBM PC/IBM IntelliStation - Numeric error codes | 15-06-98 | GSMH-3F5LY5 |
| | IBM PC/IBM IntelliStation - Passwords | 12-06-98 | GSMH-3FBKTV |
| | IBM PC/IBM IntelliStation - BIOS levels | 12-06-98 | GSMH-3FCDEM |
| | IBM PC/IBM IntelliStation - Undetermined problem checks | 12-06-98 | GSMH-3F9D6R |
| | IBM PC/IBM IntelliStation - Flash (BIOS/VPD) update procedure | 12-06-98 | GSMH-3FCDSX |
| | IBM PC/IBM IntelliStation - Replacing a processor | 12-06-98 | GSMH-3F9DHS |
| | IBM PC/IBM IntelliStation - Beep/no beep symptoms | 12-06-98 | GSMH-3F5L63 |
| | IBM PC/IBM IntelliStation - Replacing a system board | 12-06-98 | GSMH-3F9DAM |
| | IBM IntelliStation/IBM PC - Country/language model configuration | 12-06-98 | GSMH-3FKF59 |
| | IBM PC/IBM IntelliStation - Safety notices (multi-lingual translations) | 05-06-98 | GSMH-3FBCQM |
| | IBM PC - System board power supply connections | 05-06-98 | GSMH-3F5K9J |
| | IBM PC330 - Type 6571 ISA/VESA riser diagram | 14-05-98 | GSMH-3FJF96 |
| | IBM PC - Specifications type 6x7x | 14-05-98 | GSMH-3FBFYS |
| | IBM PC - Computer exploded view (Type 6x7x) | 14-05-98 | GSMH-3FGFGK |
| | IBM IntelliStation/IBM PC - Vital product data | 30-04-98 | YAST-3KUQUX |
| | IBM PC/IBM IntelliStation - General checkout | 30-04-98 | GSMH-3F5GF7 |
| | IBM PC330/PC350 - Type (657x,658x) - 80486 system board | 30-04-98 | GSMH-3FGG9P |
| | IBM PC - Keylock assembly exploded view (desktop models) | 30-04-98 | GSMH-3FGG6W |
| | IBM PC/IBM IntelliStation - Creating utility diskettes | 28-04-98 | GSMH-3FCKEV |
| | IBM PC330/PC350 - Jumper corrections | 27-04-98 | RMIE-3JBFVY |
| | IBM PC/IBM IntelliStation - Power management | 24-04-98 | GSMH-3FCJ6Q |
| | IBM PC/IBM IntelliStation - Matrox Graphics Adpater (MGA) switch settings | 17-04-98 | GSMH-3FHEM9 |
| | IBM PC/IBM IntelliStation - Riser card (ISA) administrator password | 17-04-98 | GSMH-3FJHHU |
| | IBM PC/IBM IntelliStation - Using the test program | 17-04-98 | GSMH-3FCES5 |
| | IBM PC/IBM IntelliStation - Setup utility program | 17-04-98 | GSMH-3FCG38 |
| | IBM PC/IBM IntelliStation - No beep symptoms (GK) | 09-04-98 | GSMH-3F5LUP |
| | IBM PC/IBM IntelliStation - Vital Product Data/flash BIOS (VPD) update procedure | 09-04-98 | GSMH-3FCDHU |
| | IBM PC/IBM IntelliStation - Product description | 09-04-98 | GSMH-3FBFTP |
| Input Devices | | | |
| | IBM PC - Kodak ImageLink scanner fails | 17-04-98 | RMIE-38CCML |
| | IBM PC - Mouse port disabled when password prompt is off | 15-04-98 | GSMH-3AFG3L |
| Lock-up/Hang | | | |
| | IBM PC - System hangs with DOS 6.3 and PCI network adapters | 09-04-99 | JBAR-3PLQTG |
| | CrossBrand- System hang in Windows 3.1 running PC Support software | 28-01-99 | GSMH-396BWG |
| | IBM PC330/PC350 - System hang in Windows 3.11 with Ethernet 10/100 adapter | 25-01-99 | RMIE-3JJG5J |
| | IBM PC330/PC350 - Hangs with Colorado Trakker tape backup drive | 01-12-98 | RMIE-3JE9ZT |
| | IBM PC - System hang accessing selective install with OS/2 Warp and IBM ISA LAN Adapter for Ethernet card | 28-05-98 | JBAR-3PLQK3 |
| | IBM PC - OS/2 Warp hangs with IBM ISA LAN Adapter for Ethernet | 21-05-98 | RMIE-38BDXH |
| | IBM PC330/PC350 - System hangs and trap errors | 20-05-98 | GSMH-398E5R |
| | IBM PC - System hang downloading files with IBM Auto Wake Token Ring adapter | 20-05-98 | GSMH-3A2KTW |
| Memory | | | |
| | IBM PC300/PC350 (Type 6571, 6573, 6581, 6583) - Supported memory configurations | 02-04-99 | JBAR-46HQLB |
| | IBM PC330/PC350 - L2 Cache 128K upgrade chips | 24-11-98 | GSMH-39VJT9 |
| | CrossBrand - SIMMs and DIMMs Explained | 11-08-98 | JBAR-3X8LC4 |
| | IBM PC330/PC350 - System hangs and trap errors | 20-05-98 | GSMH-398E5R |
| | IBM PC330/PC350 - Mixing parity & non-parity SIMMs | 27-04-98 | GSMH-3FKJEB |
| | IBM PC330/PC350 - 8MB memory problem | 27-04-98 | GSMH-3A5LES |
| Modems | | | |
| | IBM PC - OBI ISA 33.6 modem interferes with adjacent adapter | 25-11-98 | MCGN-3MAP5T |
| | IBM IntelliStation Z Pro/IBM PC - Error/unable to initialize modem in OS/2 | 19-11-98 | RMIE-3FBHU3 |
| NetWare | | | |
| | IBM PC - IPX/SPX error using Windows for Workgroups | 25-01-99 | GSMH-3E8D9K |
| Noisy | | | |
| | IBM PC - Occasional disk drive noise | 19-11-98 | GSMH-398DK5 |
| Non-IBM Hardware/Software | | | |
| | IBM PC - Keyboard lock-up / system hang in WordPerfect 6.1 | 25-02-99 | RMIE-38QCBL |
| | CrossBrand - Microsoft Internet Explorer 4.0 Important Notice | 22-02-99 | PMYS-3N3MGR |
| | IBM IntelliStation/IBM PC - Microsoft Office 95 causes an access violation under Windows NT 4.0 | 08-12-98 | MMER-3Y7HD8 |
| | IBM IntelliStation/IBM PC - Cannot boot from LS-120 diskette drive | 29-10-98 | JBAR-3TDN69 |
| | IBM PC330/PC350 - Thomas Conrad Token Ring not recognized in setup | 21-05-98 | CPES-38HJA2 |
| | IBM PC - Remote install of Windows NT 3.51 fails with Intel EtherExpress Pro | 20-05-98 | RMIE-3DYMB4 |
| OS/2 | | | |
| | IBM PC - DOS 3270 application fails to connect under OS/2 | 03-03-99 | RMIE-3AHEAU |
| | IBM PC - Trap 000D with Token Ring 16/4 Adapter II and tape backup device | 25-01-99 | JBAR-3PLQBF |
| | IBM PC - Hang/format failure installing OS/2 on 2GB drive | 19-11-98 | RMIE-39NH9G |
| | IBM IntelliStation Z Pro/IBM PC - Error/unable to initialize modem in OS/2 | 19-11-98 | RMIE-3FBHU3 |
| | Aptiva/IBM IntelliStation/IBM PC - Removing an icon from OS/2 and recreating it with Add Program Utility | 08-07-98 | MNOK-3TAL89 |
| | IBM IntelliStation/IBM PC/IBM ValuePoint - How to run CHKDSK in OS/2 Warp 3 | 08-07-98 | JBAR-3W6RXF |
| | Aptiva/IBM IntelliStation/IBM PC - How to recover original config.sys in OS/2 | 08-07-98 | MNOK-3T5QXT |
| | IBM IntelliStation/IBM PC - How to recover the original CONFIG.SYS file in OS/2 Warp version 3 | 02-07-98 | JBAR-3VXJU8 |
| | IBM IntelliStation/IBM PC - Restoring the Master Boot Record in OS/2 Warp 3.0 | 02-07-98 | JBAR-3VYMEE |
| | Aptiva/IBM IntelliStation/IBM PC - How to restore the original archive desktop in OS/2 | 02-07-98 | PMYS-3KPK4G |
| | Aptiva/IBM IntelliStation/IBM PC - Understanding OS/2 Error Messages | 30-06-98 | DJON-3G8SKY |
| | IBM PC - System hang accessing selective install with OS/2 Warp and IBM ISA LAN Adapter for Ethernet card | 28-05-98 | JBAR-3PLQK3 |
| | IBM PC - OS/2 Warp hangs with IBM ISA LAN Adapter for Ethernet | 21-05-98 | RMIE-38BDXH |
| | IBM PC - Trap 000E errors using IBM Fast SCSI-2 PCI card | 20-05-98 | GSMH-398CCK |
| | IBM PC - Fails to display grey shades with 4707 attached | 17-04-98 | CPES-38HJPP |
| | IBM PC - Backing up and restoring the desktop | 17-04-98 | GSMH-398CGC |
| | IBM PC - ATI video driver installation fails in OS/2 Warp | 17-04-98 | RMIE-38GDC8 |
| | IBM PC - OS/2 shutdown problem | 17-04-98 | RMIE-3HWBQX |
| Power | | | |
| | IBM PC330/PC350 - System fails to power up | 27-04-98 | RMIE-3JJENJ |
| | IBM PC - Fails to power off or on | 15-04-98 | GSMH-3A2LZY |
| Preloaded Software | | | |
| | IBM PC - Select-A-System preloads (dual boot configuration) | 18-03-99 | RMIE-38BDX3 |
| Processors | | | |
| | IBM PC330/PC350 - Installing P24T on 486 models and interposer | 25-02-99 | RMIE-3ABJQC |
| | IBM PC330/PC350 - DX4 overdrive and Windows 32-bit disk access | 22-01-99 | GSMH-3A5FXT |
| | IBM PC330/PC350 - P24T pentium overdrive upgrade problem | 22-01-99 | GSMH-386BZU |
| | IBM PC - Processor upgrade jumpers | 22-01-99 | SSCT-3JMDY7 |
| | IBM PC330/PC350 - Rapid Resume fails when DX2 chip fitted | 22-01-99 | GSMH-3CNJZA |
| | IBM PC - Pentium Overdrive (P24T) does not work | 22-01-99 | RMIE-3JJG6J |
| | IBM PC - Intel Pentium OverDrive processors in IBM systems | 22-01-99 | JBAR-3PLQLJ |
| Retain | | | |
| | IBM PC - System hangs with DOS 6.3 and PCI network adapters | 09-04-99 | JBAR-3PLQTG |
| | IBM PC - DOS 3270 application fails to connect under OS/2 | 03-03-99 | RMIE-3AHEAU |
| | IBM PC - General Protection Faults with Windows 3.x | 25-02-99 | GSMH-3BUCHJ |
| | IBM PC - Video distortion with Windows for Workgroups | 25-01-99 | GSMH-3EMCU9 |
| | IBM PC330/PC350 - Low memory resource error running Windows 3.1 | 25-01-99 | RMIE-3JDC5M |
| | IBM PC - Trap 000D with Token Ring 16/4 Adapter II and tape backup device | 25-01-99 | JBAR-3PLQBF |
| | IBM PC - System hang in Windows with Wang WINLOC card | 25-01-99 | RMIE-386CPF |
| | IBM PC - Windows 32 bit disk access errors | 25-01-99 | RMIE-3K7GXW |
| | IBM PC330/PC350 - P24T pentium overdrive upgrade problem | 22-01-99 | GSMH-386BZU |
| | IBM PC - Rapid Resume fails with SCSI drive as primary | 09-12-98 | GSMH-398DHF |
| | IBM PC330/PC350 - Hangs with Colorado Trakker tape backup drive | 01-12-98 | RMIE-3JE9ZT |
| | IBM PC - Excessive bad sectors & CRC checks after installation | 25-11-98 | RMIE-3JJB27 |
| | IBM PC - Flash diskettes fail after viewing with "dir" command | 25-11-98 | DDSE-3QZR6F |
| | IBM PC - OBI ISA 33.6 modem interferes with adjacent adapter | 25-11-98 | MCGN-3MAP5T |
| | IBM PC330/PC350 - GPIB adapter fails diagnostics | 24-11-98 | RMIE-3JEAWN |
| | IBM PC - Hang/format failure installing OS/2 on 2GB drive | 19-11-98 | RMIE-39NH9G |
| | IBM IntelliStation Z Pro/IBM PC - Error/unable to initialize modem in OS/2 | 19-11-98 | RMIE-3FBHU3 |
| | IBM PC - QAPlus/Win goes to DOS prompt in loop mode | 19-11-98 | GSMH-3ABE3W |
| | IBM PC - QAPlus**/FE diagnostics are not compatible | 19-11-98 | GSMH-39WF8Y |
| | IBM PC330/PC350 - System hang copying to disk | 19-11-98 | GSMH-3A5HXC |
| | IBM IntelliStation/IBM PC - IDE hard file not seen in Windows NT 3.51 SCSI configuration | 18-06-98 | JBAR-3VJMBV |
| | IBM PC - System hang accessing selective install with OS/2 Warp and IBM ISA LAN Adapter for Ethernet card | 28-05-98 | JBAR-3PLQK3 |
| | IBM PC330/PC350 - Thomas Conrad Token Ring not recognized in setup | 21-05-98 | CPES-38HJA2 |
| | IBM PC - Trap 000E errors using IBM Fast SCSI-2 PCI card | 20-05-98 | GSMH-398CCK |
| | IBM PC - Remote install of Windows NT 3.51 fails with Intel EtherExpress Pro | 20-05-98 | RMIE-3DYMB4 |
| | IBM PC - System hang downloading files with IBM Auto Wake Token Ring adapter | 20-05-98 | GSMH-3A2KTW |
| | IBM PC330/PC350 - Jumper corrections | 27-04-98 | RMIE-3JBFVY |
| | IBM PC330/PC350 - Matrox Marvel 1 adapter fails | 27-04-98 | GSMH-396CAF |
| | IBM PC330/PC350 - System fails to power up | 27-04-98 | RMIE-3JJENJ |
| | IBM PC - Fails to display grey shades with 4707 attached | 17-04-98 | CPES-38HJPP |
| | IBM PC - Multi-Function PCI cards not supported | 17-04-98 | GSMH-3BNCFY |
| | IBM PC - Corrupt CMOS, password not valid errors | 17-04-98 | RMIE-3CFCNB |
| | IBM PC - ATI video driver installation fails in OS/2 Warp | 17-04-98 | RMIE-38GDC8 |
| | IBM PC - 1 long, 3 short beeps with InfoTron display attached | 17-04-98 | GSMH-3AHKHM |
| | IBM PC - Windows 95 reassigns disabled COM & LPT ports | 17-04-98 | GSMH-3BTMCN |
| | IBM PC - Kodak ImageLink scanner fails | 17-04-98 | RMIE-38CCML |
| | IBM PC - OS/2 shutdown problem | 17-04-98 | RMIE-3HWBQX |
| | IBM PC - IBM MPEG interactive video player sequence errors | 17-04-98 | JBAR-3RRHPW |
| | IBM PC - PCI IDE adapters not supported | 17-04-98 | RMIE-3JJHGE |
| | IBM PC - Mouse port disabled when password prompt is off | 15-04-98 | GSMH-3AFG3L |
| | IBM PC - Keylock security failure | 15-04-98 | GSMH-39ZEV7 |
| SCSI | | | |
| | IBM PC - Rapid Resume fails with SCSI drive as primary | 09-12-98 | GSMH-398DHF |
| | IBM IntelliStation/IBM PC - IDE hard file not seen in Windows NT 3.51 SCSI configuration | 18-06-98 | JBAR-3VJMBV |