| | IBM IntelliStation/IBM PC/Aptiva - Options (Modems) | 03-03-99 | DETR-3TAFSU |
| | IBM PC/IBM ValuePoint - Picture Tel FRU information (EMEA ONLY) | 28-01-99 | YAST-3M6R76 |
| | IBM PC/IBM IntelliStation - Common parts | 12-06-98 | GSMH-3FAFVE |
| | IBM PC/IBM IntelliStation - Special tools | 11-06-98 | GSMH-3FAM6D |
| Preloaded Software Information | | | |
| | IBM PC - Commercial desktop preload p/ns | 18-03-99 | RMIE-3HSC6W |
| Product Information | | | |
| | IBM PC330/PC350 - Product Information | 28-01-99 | JBAR-3TTPG3 |
| | Crossbrand - Warranty Information (EMEA) | 27-01-99 | GKEY-44BMMV |
| Service Hints & Tips | | | |
| 5250 Emulation | | | |
| | CrossBrand- System hang in Windows 3.1 running PC Support software | 28-01-99 | GSMH-396BWG |
| Adapter Cards | | | |
| | IBM PC - System hangs with DOS 6.3 and PCI network adapters | 09-04-99 | JBAR-3PLQTG |
| | IBM IntelliStation/IBM PC - Configuring ISA adapters in a system with a PCI adapter already installed | 23-02-99 | JBAR-3UWK4R |
| | IBM PC - Trap 000D with Token Ring 16/4 Adapter II and tape backup device | 25-01-99 | JBAR-3PLQBF |
| | IBM PC - System hang in Windows with Wang WINLOC card | 25-01-99 | RMIE-386CPF |
| | IBM PC - System hang accessing selective install with OS/2 Warp and IBM ISA LAN Adapter for Ethernet card | 28-05-98 | JBAR-3PLQK3 |
| | IBM PC - OS/2 Warp hangs with IBM ISA LAN Adapter for Ethernet | 21-05-98 | RMIE-38BDXH |
| | IBM PC - PCI Adapters fail after warm boot | 21-05-98 | JBAR-3PLQUY |
| | IBM PC - System hang downloading files with IBM Auto Wake Token Ring adapter | 20-05-98 | GSMH-3A2KTW |
| | IBM PC - Multi-Function PCI cards not supported | 17-04-98 | GSMH-3BNCFY |
| | IBM PC - Color problems with ReelMagic Lite adapter | 17-04-98 | JBAR-3PLQW7 |
| | IBM PC - IBM MPEG interactive video player sequence errors | 17-04-98 | JBAR-3RRHPW |
| | IBM PC - PCI IDE adapters not supported | 17-04-98 | RMIE-3JJHGE |
| Audio | | | |
| | IBM Aptiva/PC - Distorted sound/video with IDE CD-ROM & multimedia application | 12-02-99 | SSCT-3JJGZ2 |
| | IBM PC - Problems when installing Crystal Audio drivers in Windows | 22-01-99 | RMIE-3J7GV7 |
| | IBM PC - High pitched speaker noise | 15-04-98 | GSMH-39ZEZB |
| CD-ROM Drives | | | |
| | Crossbrand - NT repair process fails when CD-ROM drive not recognized | 06-04-99 | DSHY-438RT4 |
| | IBM PC - OS/2 and OS/2 Warp preload CD-ROM installation guide | 25-02-99 | PMYS-3THHA6 |
| | IBM PC - IDE CD-ROM problem solving map | 25-02-99 | JBAR-3D7K2M |
| | IBM PC - DOS/Windows 3.x preload CD-ROM installation guide | 25-02-99 | PMYS-3THH6Q |
| | IBM PC - Microsoft Windows 95/Windows NT CD-ROM installation guide | 25-02-99 | PMYS-3THH8V |
| | IBM Aptiva/PC - Distorted sound/video with IDE CD-ROM & multimedia application | 12-02-99 | SSCT-3JJGZ2 |
| | IBM PC - CD ROM drives cause 1762/162 errors | 21-05-98 | JBAR-3CALVN |
| Communications | | | |
| | IBM PC - Windows 95 reassigns disabled COM & LPT ports | 17-04-98 | GSMH-3BTMCN |
| Configuration | | | |
| | IBM IntelliStation/IBM PC - Configuring ISA adapters in a system with a PCI adapter already installed | 23-02-99 | JBAR-3UWK4R |
| | IBM PC - Mouse port disabled when password prompt is off | 15-04-98 | GSMH-3AFG3L |
| Diagnostics | | | |
| | IBM IntelliStation/IBM PC - New Enhanced Diagnostic release | 23-02-99 | MCGN-3M6Q9X |
| | IBM PC - QAPlus/Win goes to DOS prompt in loop mode | 19-11-98 | GSMH-3ABE3W |
| | IBM PC - Hard drives not recognized with QAPlus | 19-11-98 | JBAR-3PLQP7 |
| | IBM PC - Low level formatting IDE drive | 19-11-98 | GSMH-3A2LP7 |
| | IBM IntelliStation/IBM PC - PC Doctor for Windows 95 fails video test | 19-10-98 | JBAR-3ZBQF4 |
| Diskette Drives | | | |
| | IBM PC - Flash diskettes fail after viewing with "dir" command | 25-11-98 | DDSE-3QZR6F |
| | IBM IntelliStation/IBM PC - Cannot boot from LS-120 diskette drive | 29-10-98 | JBAR-3TDN69 |
| Display/Monitor | | | |
| | IBM PS/2/IBM ValuePoint - Corrupted/Distorted video | 25-01-99 | GSMH-39VKF7 |
| | IBM PC - NEC DDC1 monitor malfunction | 21-05-98 | GSMH-3AHL3V |
| | IBM PC - Fails to display grey shades with 4707 attached | 17-04-98 | CPES-38HJPP |
| | IBM PC - 1 long, 3 short beeps with InfoTron display attached | 17-04-98 | GSMH-3AHKHM |
| DOS/Windows 3.x | | | |
| | IBM PC - System hangs with DOS 6.3 and PCI network adapters | 09-04-99 | JBAR-3PLQTG |
| | IBM PC - Keyboard lock-up / system hang in WordPerfect 6.1 | 25-02-99 | RMIE-38QCBL |
| | IBM PC - General Protection Faults with Windows 3.x | 25-02-99 | GSMH-3BUCHJ |
| | IBM Aptiva/PC - Distorted sound/video with IDE CD-ROM & multimedia application | 12-02-99 | SSCT-3JJGZ2 |
| | CrossBrand- System hang in Windows 3.1 running PC Support software | 28-01-99 | GSMH-396BWG |
| | IBM PC - Video distortion with Windows for Workgroups | 25-01-99 | GSMH-3EMCU9 |
| | Aptiva/IBM IntelliStation/IBM PC - Partitioning a hard drive with FDISK and Format | 25-01-99 | MCGN-3FJUSY |
| | IBM PC - IPX/SPX error using Windows for Workgroups | 25-01-99 | GSMH-3E8D9K |
| | IBM PC/IBM ValuePoint - How to restore Master Boot Record and boot files in PC DOS | 25-01-99 | JBAR-3VTNZ7 |
| | IBM IntelliStation/IBM PC/IBM ValuePoint - Creating multiple partitions on a hard disk using DOS | 25-01-99 | JBAR-3W7RTT |
| | IBM PC - System hang in Windows with Wang WINLOC card | 25-01-99 | RMIE-386CPF |
| | Aptiva/IBM IntelliStation/IBM PC - How to restore Windows default groups or folders | 25-01-99 | MNOK-3TAJYR |
| | IBM PC - Windows 32 bit disk access errors | 25-01-99 | RMIE-3K7GXW |
| | IBM PC - Problems when installing Crystal Audio drivers in Windows | 22-01-99 | RMIE-3J7GV7 |
| | Aptiva/IBM IntelliStation/IBM PC - Using DEFRAG | 22-01-99 | YAST-3G6TNX |
| | IBM PC - Enabling APM in DOS preload (EMEA ONLY) | 22-01-99 | GSMH-398DMQ |
| | IBM PC - Windows for WorkGroups fails to install over DOS/Windows preload | 22-01-99 | GSMH-3E8DAJ |
| | IBM PC, IntelliStation, ValuePoint - How to run CHKDSK in DOS/Windows | 22-01-99 | JBAR-3W7SFT |
| ECA | | | |
| | IBM PC330/PC350 - ECA001 - IBM PC300 Series Pentium processor replacement | 22-01-99 | JBAR-3Q9MG8 |
| Error Messages | | | |
| | IBM PC - General Protection Faults with Windows 3.x | 25-02-99 | GSMH-3BUCHJ |
| | IBM PC - Trap 000D with Token Ring 16/4 Adapter II and tape backup device | 25-01-99 | JBAR-3PLQBF |
| | IBM PC - IPX/SPX error using Windows for Workgroups | 25-01-99 | GSMH-3E8D9K |
| | IBM PC - SYS3175 error in module SPOOSU.DLL during restore using Seagate Sytos Premium for OS/2 | 08-12-98 | JBAR-3QKQJB |
| | IBM IntelliStation/IBM PC - Microsoft Office 95 causes an access violation under Windows NT 4.0 | 08-12-98 | MMER-3Y7HD8 |
| | IBM IntelliStation Z Pro/IBM PC - Error/unable to initialize modem in OS/2 | 19-11-98 | RMIE-3FBHU3 |
| | IBM PC - CD ROM drives cause 1762/162 errors | 21-05-98 | JBAR-3CALVN |
| | IBM PC - Trap 000E errors using IBM Fast SCSI-2 PCI card | 20-05-98 | GSMH-398CCK |
| General Information | | | |
| | IBM PC - Current BIOS levels | 08-04-99 | JBAR-3LTK9S |
| | IBM IntelliStation/IBM PC - Current drivers for all systems | 06-04-99 | JBAR-3WTLGA |
| | IBM PC (Types 6575, 6585, 6875, 6876, 6885, 6886) - Current driver levels | 22-12-98 | JBAR-3RJMKF |
| | IBM PC - Inaccurate Time/Date and/or OS/2 Reports Clock Error Messages | 21-10-98 | GSMH-39WDXX |
| | IBM PC330/PC350 - Forgotten administrator password | 27-04-98 | GSMH-398DBQ |
| | IBM PC - Video initially used by machine type | 17-04-98 | RMIE-3BRD3M |
| | IBM PC - Planar fix history | 15-04-98 | GSMH-39WF7W |
| | IBM PC - Use of E000-EFFF memory range | 15-04-98 | GSMH-39ZFMV |
| Hard Drives | | | |
| | Aptiva/IBM IntelliStation/IBM PC - Partitioning a hard drive with FDISK and Format | 25-01-99 | MCGN-3FJUSY |
| | IBM IntelliStation/IBM PC/IBM ValuePoint - Creating multiple partitions on a hard disk using DOS | 25-01-99 | JBAR-3W7RTT |
| | IBM PC - Excessive bad sectors & CRC checks after installation | 25-11-98 | RMIE-3JJB27 |
| | IBM PC - Hang/format failure installing OS/2 on 2GB drive | 19-11-98 | RMIE-39NH9G |
| | IBM PC - Occasional disk drive noise | 19-11-98 | GSMH-398DK5 |
| | IBM PC - Hard drives not recognized with QAPlus | 19-11-98 | JBAR-3PLQP7 |
| | IBM PC - Low level formatting IDE drive | 19-11-98 | GSMH-3A2LP7 |
| | IBM PC - How to use a hard disk partition larger than 2.0 GB in Windows 95 | 19-11-98 | JBAR-3ZEJV4 |
| Hardware Installation/Configuration | | | |
| | IBM PC - OS/2 and OS/2 Warp preload CD-ROM installation guide | 25-02-99 | PMYS-3THHA6 |
| | IBM PC - IDE CD-ROM problem solving map | 25-02-99 | JBAR-3D7K2M |
| | IBM PC - DOS/Windows 3.x preload CD-ROM installation guide | 25-02-99 | PMYS-3THH6Q |
| | IBM PC - Microsoft Windows 95/Windows NT CD-ROM installation guide | 25-02-99 | PMYS-3THH8V |
| Hardware Maintenance Information | | | |
| | IBM PC/IBM IntelliStation - Hard disk drive jumper settings | 18-05-99 | GSMH-3FCCKZ |
| | IBM PC/IBM IntelliStation - CD-ROM, PD/CD-ROM drive jumper settings | 18-05-99 | GSMH-3FCDCB |
| | IBM PC330/PC350 (Type 6575, 6585) - Supported memory configurations | 02-04-99 | JBAR-46HQPS |
| | IBM PC/IBM IntelliStation - System board memory | 04-03-99 | GSMH-3FDJUT |
| | IBM PC/IBM IntelliStation - About this manual | 05-01-99 | GSMH-3F5FJY |
| | IBM PC/IBM IntelliStation - Type/Model number conversion | 05-01-99 | GSMH-3FKCP2 |
| | IBM PC/IBM IntelliStation - Related publications | 05-01-99 | GSMH-3F5FPA |
| | IBM IntelliStation/IBM PC - Product Description | 30-12-98 | JBAR-3RBM4G |
| | IBM PC - Symptom to FRU index | 03-12-98 | GKEY-3KNJN6 |
| | IBM PC/IBM IntelliStation - Keyboard/printer/display checkout | 19-11-98 | GSMH-3F5JMW |
| | IBM PC/IBM IntelliStation - Module test menu and hardware configuration report | 19-11-98 | GSMH-3F5J9A |
| | IBM PC/IBM IntelliStation - Power supply problem check | 19-11-98 | GSMH-3F5JUK |
| | IBM PC/IBM IntelliStation - Service information | 20-08-98 | GSMH-3F5GCU |
| | IBM PC/IBM IntelliStation - Laser compliance statement | 17-07-98 | GSMH-3FBFJS |
| | IBM PC/IBM IntelliStation - Safety information | 17-07-98 | GSMH-3FBEW3 |
| | IBM PC/IBM IntelliStation - Diagnostics and test information | 30-06-98 | GSMH-3FCE28 |
| | IBM PC/IBM IntelliStation - Miscellaneous error messages | 15-06-98 | GSMH-3F9CSP |
| | IBM PC/IBM IntelliStation - Error messages | 15-06-98 | GSMH-3F6HQA |
| | IBM PC/IBM IntelliStation - Numeric error codes | 15-06-98 | GSMH-3F5LY5 |
| | IBM PC/IBM IntelliStation - Passwords | 12-06-98 | GSMH-3FBKTV |
| | IBM PC/IBM IntelliStation - BIOS levels | 12-06-98 | GSMH-3FCDEM |
| | IBM PC/IBM IntelliStation - Undetermined problem checks | 12-06-98 | GSMH-3F9D6R |
| | IBM PC/IBM IntelliStation - Flash (BIOS/VPD) update procedure | 12-06-98 | GSMH-3FCDSX |
| | IBM PC/IBM IntelliStation - Replacing a processor | 12-06-98 | GSMH-3F9DHS |
| | IBM PC/IBM IntelliStation - Beep/no beep symptoms | 12-06-98 | GSMH-3F5L63 |
| | IBM PC/IBM IntelliStation - Replacing a system board | 12-06-98 | GSMH-3F9DAM |
| | IBM IntelliStation/IBM PC - Country/language model configuration | 12-06-98 | GSMH-3FKF59 |
| | IBM PC/IBM IntelliStation - Safety notices (multi-lingual translations) | 05-06-98 | GSMH-3FBCQM |
| | IBM PC - System board power supply connections | 05-06-98 | GSMH-3F5K9J |
| | IBM PC - Specifications type 6x7x | 14-05-98 | GSMH-3FBFYS |
| | IBM PC330 - Type 6575 PCI/ISA riser card diagram | 14-05-98 | GSMH-3FJFMP |
| | IBM PC - Computer exploded view (Type 6x7x) | 14-05-98 | GSMH-3FGFGK |
| | IBM IntelliStation/IBM PC - Vital product data | 30-04-98 | YAST-3KUQUX |
| | IBM PC330/PC350 - (Type 65x5) - Pentium 60 MHz system board | 30-04-98 | GSMH-3FGHTM |
| | IBM PC/IBM IntelliStation - General checkout | 30-04-98 | GSMH-3F5GF7 |
| | IBM PC - Keylock assembly exploded view (desktop models) | 30-04-98 | GSMH-3FGG6W |
| | IBM PC/IBM IntelliStation - Creating utility diskettes | 28-04-98 | GSMH-3FCKEV |
| | IBM PC/IBM IntelliStation - Power management | 24-04-98 | GSMH-3FCJ6Q |
| | IBM PC/IBM IntelliStation - Matrox Graphics Adpater (MGA) switch settings | 17-04-98 | GSMH-3FHEM9 |
| | IBM PC/IBM IntelliStation - Riser card (ISA) administrator password | 17-04-98 | GSMH-3FJHHU |
| | IBM PC/IBM IntelliStation - Using the test program | 17-04-98 | GSMH-3FCES5 |
| | IBM PC/IBM IntelliStation - Setup utility program | 17-04-98 | GSMH-3FCG38 |
| | IBM PC/IBM IntelliStation - No beep symptoms (GK) | 09-04-98 | GSMH-3F5LUP |
| | IBM PC/IBM IntelliStation - Vital Product Data/flash BIOS (VPD) update procedure | 09-04-98 | GSMH-3FCDHU |
| | IBM PC/IBM IntelliStation - Product description | 09-04-98 | GSMH-3FBFTP |
| Input Devices | | | |
| | IBM PC - Kodak ImageLink scanner fails | 17-04-98 | RMIE-38CCML |
| | IBM PC - Mouse port disabled when password prompt is off | 15-04-98 | GSMH-3AFG3L |
| Lock-up/Hang | | | |
| | IBM PC - System hangs with DOS 6.3 and PCI network adapters | 09-04-99 | JBAR-3PLQTG |
| | CrossBrand- System hang in Windows 3.1 running PC Support software | 28-01-99 | GSMH-396BWG |
| | IBM PC - System hang accessing selective install with OS/2 Warp and IBM ISA LAN Adapter for Ethernet card | 28-05-98 | JBAR-3PLQK3 |
| | IBM PC - OS/2 Warp hangs with IBM ISA LAN Adapter for Ethernet | 21-05-98 | RMIE-38BDXH |
| | IBM PC - Trap 2 errors/system hangs with IDT L2 cache | 20-05-98 | JBAR-3PLQ85 |
| | IBM PC - Trap 0002 errors and system hangs with Toshiba SIMMs | 20-05-98 | GSMH-39WG96 |
| | IBM PC - Warm Boot Trap 2 Errors | 20-05-98 | GSMH-39ZEEL |
| | IBM PC - System hang downloading files with IBM Auto Wake Token Ring adapter | 20-05-98 | GSMH-3A2KTW |
| Memory | | | |
| | IBM PC330/PC350 (Type 6575, 6585) - Supported memory configurations | 02-04-99 | JBAR-46HQPS |
| | CrossBrand - SIMMs and DIMMs Explained | 11-08-98 | JBAR-3X8LC4 |
| | IBM PC - Trap 2 errors/system hangs with IDT L2 cache | 20-05-98 | JBAR-3PLQ85 |
| | IBM PC - Trap 0002 errors and system hangs with Toshiba SIMMs | 20-05-98 | GSMH-39WG96 |
| | IBM PC330/PC350 - Non-supported memory SIMMs | 27-04-98 | GSMH-39VLAL |
| | IBM PC - Approved memory SIMM matrix | 15-04-98 | GSMH-39WHRQ |
| Modems | | | |
| | IBM PC - OBI ISA 33.6 modem interferes with adjacent adapter | 25-11-98 | MCGN-3MAP5T |
| | IBM IntelliStation Z Pro/IBM PC - Error/unable to initialize modem in OS/2 | 19-11-98 | RMIE-3FBHU3 |
| NetWare | | | |
| | IBM PC - IPX/SPX error using Windows for Workgroups | 25-01-99 | GSMH-3E8D9K |
| Noisy | | | |
| | IBM PC - Occasional disk drive noise | 19-11-98 | GSMH-398DK5 |
| Non-IBM Hardware/Software | | | |
| | IBM PC - Keyboard lock-up / system hang in WordPerfect 6.1 | 25-02-99 | RMIE-38QCBL |
| | CrossBrand - Microsoft Internet Explorer 4.0 Important Notice | 22-02-99 | PMYS-3N3MGR |
| | IBM IntelliStation/IBM PC - Microsoft Office 95 causes an access violation under Windows NT 4.0 | 08-12-98 | MMER-3Y7HD8 |
| | IBM IntelliStation/IBM PC - Cannot boot from LS-120 diskette drive | 29-10-98 | JBAR-3TDN69 |
| | IBM PC - Remote install of Windows NT 3.51 fails with Intel EtherExpress Pro | 20-05-98 | RMIE-3DYMB4 |
| OS/2 | | | |
| | IBM PC - DOS 3270 application fails to connect under OS/2 | 03-03-99 | RMIE-3AHEAU |
| | IBM PC - Trap 000D with Token Ring 16/4 Adapter II and tape backup device | 25-01-99 | JBAR-3PLQBF |
| | IBM PC - Hang/format failure installing OS/2 on 2GB drive | 19-11-98 | RMIE-39NH9G |
| | IBM IntelliStation Z Pro/IBM PC - Error/unable to initialize modem in OS/2 | 19-11-98 | RMIE-3FBHU3 |
| | IBM PC - Inaccurate Time/Date and/or OS/2 Reports Clock Error Messages | 21-10-98 | GSMH-39WDXX |
| | Aptiva/IBM IntelliStation/IBM PC - Removing an icon from OS/2 and recreating it with Add Program Utility | 08-07-98 | MNOK-3TAL89 |
| | IBM IntelliStation/IBM PC/IBM ValuePoint - How to run CHKDSK in OS/2 Warp 3 | 08-07-98 | JBAR-3W6RXF |
| | Aptiva/IBM IntelliStation/IBM PC - How to recover original config.sys in OS/2 | 08-07-98 | MNOK-3T5QXT |
| | IBM IntelliStation/IBM PC - How to recover the original CONFIG.SYS file in OS/2 Warp version 3 | 02-07-98 | JBAR-3VXJU8 |
| | IBM IntelliStation/IBM PC - Restoring the Master Boot Record in OS/2 Warp 3.0 | 02-07-98 | JBAR-3VYMEE |
| | Aptiva/IBM IntelliStation/IBM PC - How to restore the original archive desktop in OS/2 | 02-07-98 | PMYS-3KPK4G |
| | Aptiva/IBM IntelliStation/IBM PC - Understanding OS/2 Error Messages | 30-06-98 | DJON-3G8SKY |
| | IBM PC - System hang accessing selective install with OS/2 Warp and IBM ISA LAN Adapter for Ethernet card | 28-05-98 | JBAR-3PLQK3 |