| | Aptiva - How to remove diskette drive from Device Manager | 30-12-98 | MNOK-3T5NCD |
| | Aptiva - Windows prompts for Windows 98 CD | 30-12-98 | DETR-433LF8 |
| | Aptiva - Checking the Windows 95/98 volume control settings | 29-12-98 | DETR-3ZYNET |
| | Aptiva - Clearing the Documents list in Windows 95 or 98 | 29-12-98 | GJAN-3TANA6 |
| | Aptiva - Hidden Taskbar | 29-12-98 | MCGN-3FDU8L |
| | Aptiva - How to alter Windows 95 or 98 resources to correct conflicts | 29-12-98 | MNOK-3TALDU |
| | Aptiva - Serial port not recognized in MS-DOS Mode | 17-12-98 | DETR-439J2R |
| | Aptiva - How to run ScanDisk or Checkdisk | 14-12-98 | BMOE-3Q8PBZ |
| | Aptiva - Windows 98 letter sent to customers | 10-12-98 | DETR-3Y6GWC |
| | Aptiva - Before using STANDBY on your Windows 98 computer... | 09-12-98 | DETR-3V4KDE |
| | Aptiva - Windows 98 limitations on 2138 systems | 25-09-98 | DETR-3VSHGX |
| | Aptiva - How to determine if DirectX 5 is installed | 20-07-98 | DETR-3UENWQ |
| Service Publications | | | |
| | Aptiva - 2138 Statement of Limited Warranty and Program License Agreement (US/Canada) | 18-02-99 | DETR-458R23 |
| | Aptiva - 2138 Hardware Handbook | 28-10-98 | DETR-3TEHJR |
| | Aptiva - 2137/2138 Hardware Maintenance Manual (HMM) for Service Level A (Jan. 1998) | 18-10-98 | PMYS-3QQPRJ |
| System Support Disks | | | |
| Modems | | | |
| | Aptiva -- Lucent Technologies 5.18 Modem Drivers | 03-03-99 | DETR-3X9Q2V |
| | Lucent Winmodem - Lotus CC:Mail script file | 16-11-98 | DETR-3Z7LRQ |
| Software Updates | | | |
| | Aptiva - Fix for Runtime 438 Error in Update Connector | 09-02-99 | PMYS-3RMQ9V |
| | Aptiva - Error message when running Aptiva Adventure on French Aptivas | 09-10-98 | PMYS-3XCR7W |
| 2139 | | | |
| Parts Information | | | |
| | Aptiva - 2139 Service parts listing | 07-04-99 | DETR-3WWRPJ |
| | Aptiva - 2139/2153 Accessories - Drives | 29-03-99 | DETR-44PQMZ |
| | Aptiva - 2139/2153 Accessories - Memory | 29-03-99 | DETR-3WCQCQ |
| | Aptiva - 2139/2153 Accessories - Speakers and Sound Card | 29-03-99 | DETR-44PQW7 |
| | Aptiva - 2139/2153 Accessories - Scanners | 29-03-99 | DETR-44PQZZ |
| | Aptiva - 2139/2153 Accessories - Keyboards, Joystick, and Mice | 29-03-99 | DETR-44PQR7 |
| Preloaded Software Information | | | |
| | Aptiva - 2139/2153 Software - (Latin America) | 18-03-99 | DETR-3WDNMG |
| | Aptiva - 2139/2153 Software (Europe, Middle East, Africa) | 18-03-99 | DETR-3VYN2S |
| | Aptiva - 2139/2153 Software (Japan) | 04-03-99 | DETR-3WDP28 |
| | Aptiva - 2139/2153 Software (Australia/New Zealand) | 04-03-99 | DETR-3WDPPH |
| | Aptiva - 2139/2153 Software (Canada - English) | 04-03-99 | DETR-3VXP6F |
| | Aptiva - 2139/2153 Software (Canada - French) | 04-03-99 | DETR-3VXQ36 |
| | Aptiva - 2139/2153 Software (US) | 04-03-99 | DETR-3VYMTK |
| | Aptiva - 2139/2153 Software (China) | 04-03-99 | DETR-3WDPHV |
| Product Information | | | |
| | Aptiva - 2139/2153 Product Information Index | 22-03-99 | DETR-3VXNA3 |
| | Crossbrand - Warranty Information (EMEA) | 27-01-99 | GKEY-44BMMV |
| | Crossbrand - Warranty Information for Australia and New Zealand | 20-01-99 | PMYS-3REJ7S |
| | Aptiva - 2139/2153 Program License Agreement (US/Canada) | 22-09-98 | DETR-3XGKSS |
| | Aptiva - 2139/2153 Statement of Limited Warranty (US/Canada) | 22-09-98 | DETR-3XGGNF |
| Service Hints & Tips | | | |
| Adapter Cards | | | |
| | Aptiva - 2139/2164 Removals and replacements - Adapter cards | 24-02-99 | DETR-3WFLCJ |
| | Aptiva - 2139 Modem cable is too short | 19-02-99 | MNOK-425LX9 |
| | Aptiva - 2139/2153 Installing IBM 10/100 EtherJet PCI Adapter | 09-12-98 | MNOK-3Z7PN8 |
| | Aptiva - 2139/2153 Setting up the IBM 10/100 EtherJet PCI Adapter in Windows 98 | 24-11-98 | MNOK-3ZFLZC |
| | Aptiva - 2139/2153 Running IBM 10/100 EtherJet PCI adapter diagnostics | 19-11-98 | MNOK-3ZFPQE |
| | Aptiva - Installing drivers for IBM 10/100 EtherJet PCI Adapter in Windows 95 | 09-10-98 | MNOK-3YVPZX |
| | Aptiva - Installing drivers for IBM 10/100 EtherJet PCI Adapter in Windows 98 | 06-10-98 | MNOK-3YVPXG |
| | Aptiva - Networking Support Announcement | 20-07-98 | PMYS-3WGQ7C |
| Audio | | | |
| | Aptiva - Warning message received in Microsoft Sound Recorder | 18-03-99 | DETR-444MG8 |
| | Aptiva - How to re-install the Crystal audio drivers | 09-03-99 | PMYS-3HSL59 |
| | Aptiva - How to change the recording quality to CD quality in Windows 95 or 98 | 09-03-99 | PMYS-3J6QJV |
| | IBM Aptiva/PC - Distorted sound/video with IDE CD-ROM & multimedia application | 12-02-99 | SSCT-3JJGZ2 |
| | Crossbrand - Windows 95 Sound Recorder makes clicking sound | 22-01-99 | GSMH-386KYY |
| | Aptiva - 2139/2153 Diagnostics - Audio (not supported by diagnostics program) | 07-01-99 | DETR-43WQ4H |
| | Aptiva - Ctrl+Alt+Page Down and Ctrl+Alt+Page Up don't work on | 04-01-99 | DETR-43TJ49 |
| | Aptiva - Checking the Windows 95/98 volume control settings | 29-12-98 | DETR-3ZYNET |
| | Aptiva - 2139/2153 Yamaha MIDI drivers will not reinstall | 24-11-98 | MNOK-42HTMF |
| | Aptiva - MIDI mixer setting is not working | 19-11-98 | DETR-3YMPUS |
| | Aptiva - 2139/2153 How to play WAV, MIDI and CD audio | 19-11-98 | MNOK-3ZNP2K |
| BIOS | | | |
| | Aptiva - Unable to extract BIOS diskette in Windows NT | 05-03-99 | DETR-45PHJ8 |
| | Aptiva - Using numbers in your power-on password | 15-02-99 | DETR-455HA4 |
| | Aptiva - How to access the BIOS | 12-02-99 | MCGN-3FTR4S |
| | Aptiva - E-series "Insert System Diskette and press enter key to reboot" message | 08-12-98 | JWOE-3M2GAM |
| Cables | | | |
| | Aptiva - 2139 Modem cable is too short | 19-02-99 | MNOK-425LX9 |
| CD-ROM Drives | | | |
| | Aptiva - E-Series: Vertical operation of CD-ROM / DVD drives | 15-03-99 | DETR-3WMK75 |
| | Aptiva - Not able to boot off CD | 12-02-99 | MCGN-3FHTPN |
| | IBM Aptiva/PC - Distorted sound/video with IDE CD-ROM & multimedia application | 12-02-99 | SSCT-3JJGZ2 |
| | Aptiva - 2139/2153 Diagnostics - Factory installed storage devices | 11-01-99 | DETR-43WPTN |
| | Aptiva - 2139/2153 Diagnostics - CD-ROM/DVD drive | 11-01-99 | DETR-43WQ8Z |
| | Aptiva - 2139/2153 CD-ROM drive jumpers and connectors | 11-01-99 | DETR-3WFGRJ |
| Communications Software | | | |
| | Aptiva - Missing Microsoft FAX in Windows 98 | 25-03-99 | DETR-3WSLS6 |
| | Aptiva - Remote Access Server (RAS) error codes | 10-03-99 | DETR-3YTQT6 |
| | Aptiva - Limitations on K56Flex protocol modem speeds | 10-03-99 | PMYS-3U2F8Z |
| | Aptiva - How to install / uninstall America Online | 10-03-99 | BMOE-3Q3MLB |
| | Aptiva - World Book's online features aren't working with America Online 4.0 | 24-02-99 | DETR-45EMJC |
| | Aptiva - Connecting to the IBM BBS using Hyperterminal - Australia | 24-02-99 | DETR-45EH39 |
| | Aptiva - Update Connector comprehensive fix sheet | 17-02-99 | DSET-3EWF4J |
| | Aptiva - 2139/2153 modem is unable to connect | 17-02-99 | DETR-3YTQ28 |
| | Aptiva - How to setup a TTY connection in Windows 95 or 98 | 17-02-99 | DPAE-3YULSA |
| | Aptiva - Dial-Up Networking does not save password | 17-02-99 | DPAE-3YUKBS |
| | Aptiva - Update Connector on my Aptiva is giving a run time error 367 | 11-02-99 | DETR-44YMX8 |
| | Aptiva - Unable to connect to Update Connector or IGN after an update | 09-12-98 | DETR-3XAJY5 |
| | Aptiva - How to setup Prodigy Internet | 09-12-98 | MNOK-3TAR5L |
| | Aptiva - Unable to update drivers for Lucent Winmodem | 09-12-98 | DETR-3V4JNY |
| | Aptiva - How to setup America Online | 09-12-98 | MNOK-3T7NKD |
| | Aptiva -- Updating country-specific telephone dialing information | 08-12-98 | DETR-3S8KVG |
| | Aptiva - How to restore c:\windows\system\webster.ocx | 08-12-98 | BMOE-3Q3N2Y |
| | Aptiva - H.324 Video Phone Standard | 08-12-98 | DJON-3G6HA8 |
| Covers/Bezels | | | |
| | Aptiva - 2139/2164 Removals and replacements - Cover | 24-02-99 | DETR-3WFKXS |
| Diagnostics | | | |
| | Aptiva - Performing a monitor self test | 26-03-99 | BMOE-3Q8JYU |
| | Aptiva - PC Doctor reports my hard drive is failing diagnostics | 22-02-99 | DETR-459R9X |
| | Aptiva - 2139/2153 Diagnostics - Power supply | 18-02-99 | DETR-43WQJ2 |
| | Aptiva - 2139/2153 Diagnostics - Undetermined problems | 18-02-99 | DETR-43WQWK |
| | Aptiva - 2139/2153 Diagnostics - Index of symptoms, messages, error codes, and beeps | 16-02-99 | DETR-43WLSS |
| | Aptiva - 2139/2153 Diagnostics - Factory installed storage devices | 11-01-99 | DETR-43WPTN |
| | Aptiva - 2139/2153 Diagnostics - CD-ROM/DVD drive | 11-01-99 | DETR-43WQ8Z |
| | Aptiva - 2139/2153 Diagnostics - Index | 07-01-99 | DETR-43WSB8 |
| | Aptiva - 2139/2153 Diagnostics - Monitor | 07-01-99 | DETR-43WQSZ |
| | Aptiva - 2139/2153 Diagnostics - Mouse | 07-01-99 | DETR-43WQG2 |
| | Aptiva - 2139/2153 Diagnostics - Factory installed modem card | 07-01-99 | DETR-43WPZT |
| | Aptiva - 2139/2153 Diagnostics - Memory | 07-01-99 | DETR-43WQCD |
| | Aptiva - 2139/2153 Diagnostics - Keyboard | 07-01-99 | DETR-43WQEM |
| | Aptiva - 2139/2153 Diagnostics - Start | 07-01-99 | DETR-43WL37 |
| | Aptiva - 2139/2153 Diagnostics - Audio (not supported by diagnostics program) | 07-01-99 | DETR-43WQ4H |
| | Aptiva - How to perform a "Dead System" Test | 04-12-98 | MNOK-3T7MWJ |
| | Aptiva - How to know if the system battery voltage is less than 2.8 v | 04-12-98 | MNOK-3TALHG |
| Diskette Drives | | | |
| | Crossbrand - What does the plastic tab in the lower corner of my diskette do? | 05-04-99 | DETR-3UFP7T |
| | PS/1-Aptiva - Finding out what files are on a fixed disk or diskette | 02-03-99 | DJON-3GDNJJ |
| | Aptiva - 2139/2164 Removals and replacements - Drive bay panels | 24-02-99 | DETR-3WFL2D |
| | Aptiva - 2139/2164 Removals and replacements - Drives from bays 1, 2, or 3 | 24-02-99 | DETR-3WFL42 |
| | Aptiva - 2139/2164 Removals and replacements - Drives from bays 4 and 5 | 24-02-99 | DETR-3WFL6E |
| | Aptiva - Can a virus infect a write-protected diskette? | 18-02-99 | DSET-3FCK4C |
| | Aptiva - The ASSIGN command | 25-01-99 | MCGN-3G6TCY |
| | Aptiva - 2139/2153 Diagnostics - Factory installed storage devices | 11-01-99 | DETR-43WPTN |
| | Aptiva - How to remove diskette drive from Device Manager | 30-12-98 | MNOK-3T5NCD |
| | Aptiva - E-series "Insert System Diskette and press enter key to reboot" message | 08-12-98 | JWOE-3M2GAM |
| | Crossbrand - Storing more than 244 files on a diskette | 03-12-98 | DETR-3UNP9U |
| Display/Monitor | | | |
| | Aptiva - Performing a monitor self test | 26-03-99 | BMOE-3Q8JYU |
| | IBM 9513 Monitors - Suspend | 20-01-99 | DETR-3Z8SH6 |
| | Aptiva - 2139/2153 Diagnostics - Monitor | 07-01-99 | DETR-43WQSZ |
| | Aptiva - How to set video adapter and monitor type in Windows 98 or Windows 95 OSR2 | 30-12-98 | MNOK-3SX2GK |
| | Aptiva - I can't get my older monitor to work with my new Aptiva | 30-12-98 | DETR-42HKJ9 |
| | Aptiva-PS/1 - How to connect display cables properly | 10-12-98 | MNOK-3QHN74 |
| DOS/Windows 3.x | | | |
| | Aptiva - Recreating WIN.COM with or without a customized logo | 09-03-99 | DETR-3TSMN8 |
| | Aptiva - What is the REM command and what is it used for? | 09-03-99 | DSET-3FDAZ8 |
| | Aptiva - Tips on lockups with DOS or Windows games | 09-03-99 | YAST-3G8U7S |
| | Aptiva - Access Denied message when deleting files | 09-03-99 | DSET-3FBAD9 |
| | Aptiva - How to start DOS based applications in Windows 95 or 98 | 09-03-99 | DSET-3FH9MB |
| | PS/1-Aptiva - What is the FORMAT command? | 09-03-99 | DSET-3FA9V3 |
| | Aptiva - How to set color depth to High Color or True Color | 09-03-99 | MNOK-3PZQMK |
| | Aptiva - Using the DELTREE *.* /Y command | 09-03-99 | YAST-3FSSZX |
| | Aptiva - Video driver installation guide | 22-02-99 | MNOK-3SXL4T |
| | IBM Aptiva/PC - Distorted sound/video with IDE CD-ROM & multimedia application | 12-02-99 | SSCT-3JJGZ2 |
| | Aptiva - The ASSIGN command | 25-01-99 | MCGN-3G6TCY |
| | Aptiva - How to run Defrag | 25-01-99 | MNOK-3T5MUJ |
| | Aptiva - How to set icons to "normal" size | 25-01-99 | BMOE-3Q8JMK |
| | Aptiva - How to REM a line in Config.sys | 25-01-99 | MNOK-3T5R2H |
| | Aptiva - How to set fonts to "Normal" | 25-01-99 | MNOK-3Q5TNL |
| DVD Drives | | | |
| | Aptiva - E-Series: Vertical operation of CD-ROM / DVD drives | 15-03-99 | DETR-3WMK75 |
| | Aptiva - 2139 - Some DVD movies only show up as a black screen | 04-03-99 | DETR-45FJKV |
| | Aptiva - 2139/2153 Diagnostics - Factory installed storage devices | 11-01-99 | DETR-43WPTN |
| | Aptiva - Production Change - DVD-ROM drives | 11-01-99 | DETR-3ZFGZL |
| | Aptiva - 2139/2153 Diagnostics - CD-ROM/DVD drive | 11-01-99 | DETR-43WQ8Z |
| | Aptiva - Changing the DVD-ROM drive letter | 11-01-99 | DETR-3YVLEN |
| | Aptiva - 2139/2153 DVD-ROM drive jumpers and connectors | 11-01-99 | DETR-3WFGJL |
| | Aptiva - 2139 DVD Player does not play normally in 1024x768 resolution with 24 bit or 32 bit color palette | 11-01-99 | DETR-3VDN6N |
| Entertainment Software | | | |
| | Aptiva - Warning message received in Microsoft Sound Recorder | 18-03-99 | DETR-444MG8 |
| | Aptiva - World Book support information | 08-03-99 | DETR-3ZERLT |
| | Aptiva - ODBC errors installing World Book | 03-03-99 | DETR-44HQ2W |
| | Aptiva - World Book's online features aren't working with America Online 4.0 | 24-02-99 | DETR-45EMJC |
| | Aptiva - 2139/2153 Yamaha MIDI drivers will not reinstall | 24-11-98 | MNOK-42HTMF |
| | Aptiva - 2139/2153 How to play WAV, MIDI and CD audio | 19-11-98 | MNOK-3ZNP2K |
| | Aptiva - 2139 Graphics issues in BattleZone while using graphical hardware acceleration | 16-11-98 | DETR-3VEFW5 |
| Error Messages | | | |
| | Aptiva - ISSET_SE errors when installing new software | 21-04-99 | MIGR-477KUD |
| | Aptiva - Error with MFC42.DLL after installing HP Bonus software | 21-04-99 | MIGR-477KUB |
| | Aptiva - Illegal Operation when entering Product ID in Windows 98 | 05-04-99 | DETR-45KHKL |
| | Aptiva - Errors loading programs from CD-ROM | 22-03-99 | DETR-468R8Q |
| | Aptiva - Warning message received in Microsoft Sound Recorder | 18-03-99 | DETR-444MG8 |
| | Aptiva - Remote Access Server (RAS) error codes | 10-03-99 | DETR-3YTQT6 |
| | Aptiva - Access Denied message when deleting files | 09-03-99 | DSET-3FBAD9 |
| | Aptiva - ODBC errors installing World Book | 03-03-99 | DETR-44HQ2W |
| | Aptiva - PC Doctor reports my hard drive is failing diagnostics | 22-02-99 | DETR-459R9X |
| | Aptiva - Update Connector comprehensive fix sheet | 17-02-99 | DSET-3EWF4J |
| | Aptiva - 2139/2153 Diagnostics - Index of symptoms, messages, error codes, and beeps | 16-02-99 | DETR-43WLSS |
| | Aptiva - Update Connector on my Aptiva is giving a run time error 367 | 11-02-99 | DETR-44YMX8 |
| | Aptiva - Ctrl+Alt+Page Down and Ctrl+Alt+Page Up don't work on | 04-01-99 | DETR-43TJ49 |
| | Aptiva - Adobe Error messages in Lotus SmartSuite | 09-12-98 | DSET-3FCJ33 |
| | Aptiva - E-series "Insert System Diskette and press enter key to reboot" message | 08-12-98 | JWOE-3M2GAM |
| | Aptiva - How to restore c:\windows\system\webster.ocx | 08-12-98 | BMOE-3Q3N2Y |
| General Information | | | |
| | Crossbrand - The euro symbol | 06-04-99 | PSMS-42QEK4 |
| | Aptiva - How to avoid viruses | 05-04-99 | DJON-3G8TRW |
| | Crossbrand - What does the plastic tab in the lower corner of my diskette do? | 05-04-99 | DETR-3UFP7T |
| | Aptiva - What can constitute a safety issue? | 09-03-99 | DJON-3G6SZA |
| | Aptiva - How do I determine what my machine type and model is? | 09-03-99 | LANS-3YBSKQ |
| | Aptiva - Electronic support availability | 09-03-99 | MCGN-3FSSU7 |
| | Aptiva - 2139/2153 files index | 08-03-99 | DETR-44JLNX |
| | Aptiva - Form factor and PCI revision used on Aptiva system boards | 02-03-99 | MNOK-425LJ2 |
| | Aptiva - Service Memo - Nov. 17, 1998 (US only) | 25-02-99 | MNOK-42BTNV |
| | Aptiva - Service Memo - Nov. 17, 1998 (outside of United States) | 25-02-99 | MNOK-42JKNQ |