KB Articles for Microsoft Home Kids Products

• Q12047: Explorapedia: Where Is the Help File?
• Q12049: Writer and Artist 1.x: How to Save to a Floppy Disk
• Q94651: Scratchy Sound, Erratic Sound, or Sound Stops
• Q97854: Encarta: MindMaze Allows Two Players with the Same Name
• Q96337: Setup Fails with Tandy Sensation Shell
• Q98850: Encarta 1993: Minimal Installation May Cause Sound Gaps
• Q100093: "Invalid File Format" Error When Launching MindMaze
• Q100727: Encarta Err Msg: MindMaze: Player Already Playing
• Q101045: Encarta Err Msg: The Necessary Text Fonts Are Not Available
• Q103893: Encarta MindMaze Err Msg: Invalid Property Value
• Q106515: Writer/Artist: Cannot Import Some Graphic Files
• Q106516: Writer: Watch Cursor Appears Repeatedly When Typing
• Q106547: Writer/Artist: Novell Network User Rights Needed
• Q106548: Encarta: GP Fault with Diamond Speedstar Pro Video Card
• Q106619: Multimedia Works Cannot Run Help While Encarta Help Runs
• Q106686: Encarta GP Fault: Printing with Universal and Thirdparty Video
• Q109221: Writer/Artist: Setup Does Not Run in Windows 3.1 Standard Mode
• Q109222: Writer/Artist: Do Not Run in Windows 3.1 Standard Mode
• Q109272: Writer: Can’t Print from Control Room (Adult Mode)
• Q109454: Writer: Backgrounds Are Truncated on LaserWriter
• Q109455: Writer: Some Backgrounds Don’t Support Multiple Columns
• Q109577: Writer: Pop Caps or Drop Caps Formatting May Not Appear
• Q109863: Writer 1: Difficulty Printing Card to Canon BubbleJet
• Q109864: Writer 1: Text Missing, Jumbled, or Overlapping
• Q108401: Writer 1: ErrMsg: "Almost Out of Space" Message When Printing
• Q108443: Writer/Artist 1: Document Prints Strangely
• Q108445: Writer/Artist 1: Can’t Find Files Saved in Control Room
• Q108446: Writer 1: After Saving in Adult Mode, Can’t Save Again
• Q108491: Writer 1: Upside Down Pages Not Dithered
• Q108626: Writer 1: Gaps in Letters that Cross Page Breaks
• Q108627: Writer 1: Macintosh Setup Error Says to Use CHKDSK
• Q108743: Writer 1: Fir Tree Border Prints Incorrectly on Card
• Q108744: Writer: Borders Print Incorrectly with ATI Mach32
• Q107179: Encarta 1994: Manual Installation Instructions
• Q107212: Encarta: Color Graphics Print Black & White on PaintJet XL300
• Q107213: Encarta: Table Text Garbled with ATI Mach 32 Video Driver
• Q107486: Writer/Artist: Error Message During Network Setup
• Q107491: Encarta: Cannot Use WordPerfect or AmiPro as Word Processors
• Q107652: Writer: Necessary Lantastic Network User Rights
• Q107653: Writer: Some Borders Print Incorrectly
• Q107654: Writer: Gray and Light Blue Text Don’t Print on Epson
• Q107655: Writer: Borders Don’t Print on PostScript Printer
• Q107656: Writer: GP Fault After a Random Animation Plays
• Q107657: Writer: "All Gone" Tool Leaves Only One Page of Card
• Q107658: Writer: No Network Setup Option on Lantastic
• Q107660: Writer: Drop Caps Not Aligned with Indented Paragraph
• Q107661: Writer: HP LaserJet 4si MX Prints Banners Incorrectly
• Q107669: Writer: Speller Does Not Spell Check Document
• Q107670: Writer/Artist: Directory Name Disappears on Network Install
• Q107723: Writer/Artist: Copying Text and Graphics
• Q107724: Writer: System Error 15 with Insufficient Disk Space
• Q107725: Writer: Can’t Preview 16-Bit Sounds
• Q107901: Writer 1: Inserting Sounds from Floppy Disk Slow on Macintosh
• Q107902: Writer 1: Can’t Use the Keyboard to Highlight Text
• Q110193: Writer: Sound Defaults to Off with Sound Galaxy Card
• Q110194: Kids: HP DeskJet 500/550C Omits Patterns
• Q110324: Writer: Spelling Checker Does Not Recognize All Caps
• Q112740: Encarta Err Msg: Could Not Write to File Named CTL3D.DLL
• Q111382: Writer/Artist 1: No Sounds with Reveal Sound Card
• Q113124: Encarta: GP Fault When Starting
• Q113365: Writer/Artist: PowerBook 180C Crashes with Sounds On
• Q113366: Writer: Banner and Card Text Inserted in Wrong Place
• Q113848: Artist: Stickers Become Jagged-Looking When Enlarged
• Q114414: Writer: ErrMsg: Invalid Print Data. Aborting Print Job
• Q114415: Writer: Font Used on Product Box and in Dialog Boxes
• Q114957: Artist: Prints Only in Landscape Orientation
• Q115069: Writer: Canon BubbleJet Prints Off Page
• Q115070: Writer 1: Prints Black/White on DeskWriter or Other Printers
• Q115071: Creative Writer 1: Difficulty Printing Card to HP DeskJet
• Q115586: Writer 1: GPF When Printing in Color to some 9-Pin Printers
• Q118303: Encarta 1994 Err Msg: Graphics Server EXE Wrong Version (2.20)
• Q118931: Writer: Pattern-Filled Word Shapes Don’t Print
• Q118996: Encarta 1994 Err Msg: Encarta Must Be Loaded To Use Dictionary!
• Q117852: Writer: List of Picture Window Graphics
• Q120202: MindMaze Err Msg: Cannot Access This File
• Q120479: Encarta Err Msg: Invalid MindMaze Game File
• Q120546: Artist: Saved Documents Are Black
• Q119060: Writer/Artist: Starts in Black and White
• Q119061: Writer/Artist: Importing and Exporting Pictures
• Q119265: Artist: Distorted Output to Color StyleWriter
• Q121334: Encarta 1994: Search Not Sorted By Word Frequency
• Q121446: Writer/Artist: All Drives Are Checked At Startup
• Q121447: Writer: DocErr: How to Get to Control Room (Adult Mode)
• Q121528: Writer/Artist: True Type Font is Required to Run Programs
• Q121831: Writer 1.0: ErrMsg: Can’t Look at ~Creative Writer Preferences
• Q121896: Writer/Artist: Deleting or Recycling Files
• Q122113: MSB Human: Minimum System Requirements for Windows
• Q122114: MSB Human: Files Installed
• Q122115: MSB: Theme Song Lyrics
• Q122490: Macintosh The Ultimate Haunted House - Memory Issues
• Q122667: Writer: Card Borders Print Solid Green on HP DeskJet
• Q122668: Writer/Artist: Patterned Objects Appear Blurry on Printouts
• Q122669: MSB Human: Overview
• Q122670: MSB Human: How to Play the Games
• Q122776: Writer/Artist: Filenames Used For Saved Documents
• Q122896: MSB Human: How to Change Installation Directory
• Q122930: Kids: Program Icons and Groups Disappear from Program Manager
• Q123074: MSB Human: MIDI Mapper Does Not Appear in Control Panel
• Q123075: Artist: Animated Backgrounds Don’t Play In Pigture Show
• Q123076: Creative Writer Err Msg: Integer Divide by Zero
• Q123394: MSB Human: Cannot Play MIDI Sounds
• Q123651: Writer: Starts Up in Black and White
• Q123733: MSB Solar: Minimum System Requirements
• Q124017: Encarta 1995: How to Rewrite a Damaged Driver
• Q124182: Vacuum Tool Hangs Computer with Pro Audio Spectrum
• Q124505: Writer/Artist: Fonts Not Visible in Font/DA Mover 4.0
• Q124506: Explorapedia: Banded Output Using Hewlett Packard DeskJet
• Q124508: Explorapedia Nature 1.0: Contents of README.WRI
• Q124580: Explorapedia: Program Seems to Hang When Printing
• Q124581: Explorapedia: Minimum System Requirements
• Q124638: Settings - How to Change Them
• Q124710: MSB Human: No MIDI Drums with Gravis UltraSound
• Q124711: Explorapedia: Troubleshooting Sound Problems
• Q124724: Encarta 1994: Distorted Images Printed to HP LaserJet 4M/4ML
• Q124812: Kids: Hangs with Ensoniq Sound Card
• Q124850: Writer: How to Decode a Document with a Password
• Q124851: MSB Human: Program Hangs in Classroom
• Q124852: Program Doesn’t Take Up Entire Screen at 640 x 480 Resolution
• Q124942: Encarta 1995: MSETUP.TXT Incorrect
• Q124968: MSB Human: Computer Stops Responding on Exit
• Q124969: Kids: ErrMsg: Error Messages When Accessing CD-ROM Drive
• Q125033: Writer/Artist: Unable to Record Sounds on Power Macintosh
• Q125034: Artist: How to Remove or Add Custom Stickers
• Q125035: Writer: Text Does Not Appear Until Middle of Page
• Q125048: Encarta 95 Err Msg: Encart95 Caused An Exception
• Q125379: 1995 Windows Encarta: Media Gallery Truncates Drop-Down Menu
• Q125427: Writer: Rebus Pictures Don’t Print on ImageWriter
• Q125428: Writer/Artist: How to Make Backup Disks
• Q125458: Writer/Artist: How to Print a Kids Document to a File
• Q125734: Word Processor in Encarta Asks for Bookshelf CD
• Q125763: Writer/Artist: How to Transfer Documents b/t Mac and Windows
• Q125764: Writer: Edited Stickers Are Not Saved
• Q125865: Creative Writer: Canon BubbleJet Prints Borders Incorrectly
• Q125957: Explorapedia: Cannot Hear Tad’s Narration
• Q126003: Writer/Artist: Keyboard Shortcuts
• Q126004: MSB Solar and Ocean: Err Msg: Run Magic School Bus Setup Again
• Q126005: MSB Solar and Ocean: Err Msg: Problem Loading or Finding Files
• Q126006: Explorapedia: Err Msg: Cannot Open .TDF; Unable to Locate
• Q126048: Writer: Difficulty Printing Cards on Epson Stylus
• Q126049: Writer: How To Set Default Font/Font Size for a Session
• Q126226: Writer: TrueType Fonts Not Showing Under Letterizer Tool
• Q126236: Encarta: "Sub Or Function Not Defined" Error in MindMaze 1994
• Q126260: Writer: Borders Cut Off on HP DeskJet Series
• Q126567: MindMaze Causes EMM Exception Error #06 on the Compaq Presario
• Q126677: Writer/Artist: Limitation on Number of Users
• Q126745: Explorapedia: ErrMsg: Error 8## (or 4##) When Starting
• Q126773: Writer/Artist: Using Manual Feed on a Panasonic KX-P2123
• Q126774: Writer/Artist: Colors Lost When Pasting From Paintbrush
• Q126821: MSB Human: Hangs at Classroom or Driver’s License
• Q126822: Kids: Program Group and/or Icons Disappear in TabWorks
• Q126823: Writer/Artist: Setup on Novell Personal NetWare
• Q127749: MSB Solar: Sounds Echo with Mitsumi CD in Windows NT 3.5
• Q127750: Writer/Artist: Sticker Rolls Are Missing
• Q127858: MSB Human: ErrMsg: Wave Error 10 and 7
• Q127885: Kids: Distorted AVIs and Transitions
• Q127912: Writer/Artist: Paint Bucket Does Not Fill
• Q127913: Artist: Saved Documents Are Black with ATI Mach 64
• Q127914: MSB Human: ErrMsg: This Program Requires 256 Colors Video Mode
• Q128423: MSB Human: Program Hangs in Classroom on Gateway 2000/GTK Audio
• Q128481: Encarta ‘95: MindMaze Hangs with Ensoniq Sound Card
• Q128529: Kids: Insufficient Resources with Packard Bell
• Q128591: Encarta Err Msg: MindMaze Cannot Play Game Music
• Q128758: MSB Solar: How to Play the Games
• Q129293: Writer/Artist: The Switcher Tool
• Q129453: Explorapedia: Error Messages When Running Explorapedia
• Q129639: Kids: ErrMsg: Insufficient Resources to Run…
• Q129805: Artist: Pictures Print Black & White, Not Grayscale or Color
• Q131108: Kids: Err Msg: Invalid TrueType Font Detected
• Q131109: Explorapedia Nature: Earth Rotates in Wrong Direction
• Q131110: Writer/Artist: How to Change User Names
• Q131799: Writer: CD-ROM: Printing Landscape Mode Documents to Fax
• Q133166: Encarta ‘95 Edition: Msetup.txt Contents
• Q133169: Encarta: Copying .Wav Sound Files from Encarta
• Q133170: Encarta: Incorrect Font is Displayed
• Q133209: Writer/Artist: Cannot Access Control Room on Macintosh
• Q133278: MSB Human: Freezes on Opening Animation on Macintosh
• Q133371: Encarta: Title Bar Overlaps Windows 95/98-Style Title Bar
• Q130173: Bookshelf: Audio Clips Do Not Rewind Automatically
• Q130393: Writer/Artist: Colored Squares Appear Around Some Objects
• Q130394: Kids: Color Palette Problems During PowerPoint Slide Show
• Q130446: MSB Solar: Computer Freezes When Entering Games
• Q130647: Writer/Artist: How to Remove Your Recorded Sounds
• Q130648: Explorapedia People: .WAV Files for Testing Included on CD
• Q130649: Writer/Artist: ErrMsg: There Isn’t Enough Space to Setup
• Q130786: Kids: Hangs at Black Screen or Quits After Microsoft Logo
• Q132280: Writer/Artist: DocErr: Control Room Access is Incorrect
• Q132372: Writer: Patterns Created Using Word Shape Tool Do Not Print
• Q132373: Writer: Adjust Margins to Fix Truncated Borders
• Q132888: Encarta 95: GP Fault When Using Dictionary or Thesaurus
• Q135015: Explorapedia: Clearing/Removing List of User Names
• Q135313: Writer/Artist: Macintosh Network Server Installation
• Q135728: Artist: How to Transfer a Pigture Show to Another Computer
• Q135729: Kids: Screen Turns White or Computer Hangs When Playing Videos
• Q134219: Explorapedia: Wrong Version is Displayed on Product ID Screen
• Q134221: Explorapedia: Little Kids Mode is New
• Q134887: Encarta ‘95: No Scroll Bars in Some Interactivities
• Q136001: Explorapedia: Nature: Tad’s Mouth Doesn’t Move
• Q136082: Artist: Centers of Borderless Balloon Text are White
• Q136537: How the Leopard Got His Spots: Minimum System Requirements
• Q136538: MSB Human: Minimum System Requirements for Macintosh
• Q136539: MSB: Program Runs Slowly on Macintosh (Virtual Memory)
• Q136646: Leopard: Audio Breaks Up
• Q137258: Writer/Artist: How to Install to Run from a Network File Server
• Q137281: Encarta 1995: Mindmaze and Gallery Will Not Launch
• Q139079: MSB Ocean: Minimum System Requirements
• Q139182: Multimedia: Second Mouse Cursor In Flyout Menu
• Q139366: 3D Movie Maker: Storing Recorded/Imported Sounds
• Q139396: Encarta 1995: Printout Missing Jump (Hot) Text
• Q139495: 3D Movie Maker: How to Reset the Talent Book
• Q139658: Writer/Artist: ErrMsg: Could Not Create The File Named…
• Q139659: MSB Ocean: ErrMsg: CD Audio MCI Driver Not Installed
• Q139660: Magic School Bus: Requires 13-Inch Monitor or Larger on Mac
• Q139830: Multimedia, Kids: Windows 95 Icons Moved in Full Screen Mode
• Q139922: Encarta 1995: Word Processor Starts Only Once
• Q138883: Writer: Document Prints Landscape/Portrait Incorrectly with HP
• Q138884: Artist: How to Print Without a Border on Your Painting
• Q138885: Magic School Bus: Slow Performance During Videos, Transitions
• Q138982: 3D Movie Maker: Minimum System Requirements
• Q138986: 3D Movie Maker: Plane/Actor Flips Over When Raising or Lowering
• Q143028: Encarta Notemarks: Err Msg or Problems Saving Notemark
• Q143229: Writer: Borders Cut Off on Cards: Alternate Layout Method
• Q143230: 3D Movie Maker: Movies Cannot be Saved in AVI Format
• Q143231: 3D Movie Maker: How to Remove or Change a Text Box Mid-Movie
• Q143232: 3D Movie Maker: MIDI Does Not Work Properly with SB AWE 32
• Q143268: 3D Movie Maker: Legal Issues of Making and Sharing Movies
• Q143269: 3D Movie Maker: Windows NT 3.51 Requires Administrative Rights
• Q143364: 3D Movie Maker: Tools Available on CD-ROM for Troubleshooting
• Q143365: 3D Movie Maker: How to Move Sounds Between Movies
• Q143366: MSB Solar: ErrMsg: Solar System Needs More Memory to Run
• Q143367: Writer: Incomplete Border Printout On Ink-Jet Printers
• Q143369: 3D Movie Maker: How to Add Frames While Freezing Actor
• Q143370: Explorapedia Nature: Setup Runs Each Time You Insert the CD
• Q143371: MSB Solar: Blank Buttons on Windows 95 Taskbar After Exiting
• Q145646: MSB Ocean: Answers to Frizz’s Treasure Hunt Clues
• Q145825: 3D Movie Maker: How to Remove Recorded/Imported Sounds
• Q142108: 3D Movie Maker: Animation Stops While Credits Box Scrolls
• Q142109: Writer: ErrMsg: Integer Divide by Zero with STB Vision
• Q142110: MSB: ErrMsg: Not Enough Printer Memory on HPDJ 1200C
• Q142511: Explorapedia People: Err Msg: Not Enough Memory to Perform
• Q142512: Artist: Epson Stylus Prints with Gray Overlay
• Q142514: MSB Ocean: ErrMsg: Internal Error XXX Skip Type XXX
• Q142515: Magic School Bus: No Printout on Canon BubbleJet
• Q142516: MSB Ocean: CD Audio MCI Driver Not Installed with Aztech Sound
• Q142582: 3D Movie Maker: Clicks During Melanie Talking Don’t Invoke Act
• Q142583: 3D Movie Maker: Inserted Sound Doesn’t Play
• Q141035: Magic School Bus: Err Msg: CD Audio in Use by Another App
• Q141089: Artist: Oval Drawing Tool Produces Extra Lines or Ovals
• Q141169: Writer: Cannot Apply Backgrounds in Writing Studio
• Q141221: Writer/Artist: Stickers Print with Gray Squares Around Them
• Q141412: Encarta 1995: Mindmaze May Hang with 8-bit Sound Blaster Cards
• Q141560: Writer/Artist: UNCONF: Screen Colors Change After Printing
• Q141679: Writer: Can’t Copy Files From Library Wall to Portfolio Rack
• Q141820: 3D Movie Maker: Error Messages When Trying to Save a Movie
• Q141821: 3D Movie Maker: How to Improve Performance
• Q141822: 3D Movie Maker: Default Text Color Not Available in Color List
• Q141936: Writer: How to Import Text
• Q140457: Writer/Artist: How to Remove Users
• Q140572: How To Save Or Reset My Place When I Exit Encarta
• Q140766: MSB Ocean: Video Distortion in Games When Using S3 Card
• Q140767: Explorapedia: Clicking Taskbar Does Not Maximize Program
• Q140768: MSB: Game in Progress Is Not Saved
• Q140769: Writer/Artist: Mouse Doesn’t Work
• Q146196: MSB Human: Human Body for Macintosh ReadMe File
• Q146602: MSB Ocean: Program Stops Responding with Ensoniq Soundscape
• Q147276: MSB: How to Run Programs Via Multiple CD Changer
• Q147649: Encarta 1995: Minimum System Requirements
• Q147848: MSB Human: How to Run Macintosh Program without CD
• Q147849: MSB: "Internal Error" or Computer Hangs When Starting
• Q147861: MSB Solar: Listing of Files Installed and Modified
• Q147862: MSB Ocean: Listing of Files Installed in Windows
• Q147863: MSB Ocean and MSB Earth: Problems Starting in Windows 3.x
• Q147870: 3D Movie Maker: Program Hangs When Playing MIDI
• Q148368: Explorapedia People: Alphabetical List of Topics
• Q148370: Explorapedia Nature: Alphabetical List of Topics
• Q148798: Windows 3.1 [MCI] CD Audio Driver Available
• Q150248: MSB Earth: Minimum System Requirements for Windows
• Q150249: 3D Movie Maker: CD-ROM Drive Error Messages During Setup
• Q150326: Distorted Video With Avance Logic Drivers
• Q150342: Explorapedia Nature: Topics Listed By Scene
• Q150344: MSB Ocean: How to Access All Games from Any Location
• Q150352: MSB Earth: Other Program Windows Are Resized After Using MSB
• Q150414: MSB Oceans and Earth: How to Remove Divers’ Licenses
• Q150476: MSB Ocean: Hangs at the Beach After Playing About 30 Times
• Q150487: 3D Movie Maker: How to Import Sounds
• Q150488: 3D Movie Maker: How to Record Sounds and/or Dialog
• Q150490: 3D Movie Maker: Features and Limitations
• Q150652: MSB Ocean: How to Run MSB Ocean for Macintosh without CD
• Q150654: MSB Ocean: Contents of the Readme File
• Q149070: 3D Movie Maker: Files Installed by 3D Movie Maker
• Q149082: 3D Movie Maker: Recorded Sound Is Distorted or Poor Quality
• Q149098: MSN Interactive Teen: How Much Does It Cost to Use?
• Q149099: MSN Interactive Teen: Minimum System Requirements
• Q149103: MSN Interactive Teen: How to Send Suggestions
• Q149115: MSN Interactive Teen: Installing and Setting Up a Sound Card
• Q149742: Magic School Bus: Out of Memory Printing to Laser Printer
• Q149744: 3D Movie Maker: Copy, Paste Path Varies by Actor or Prop Used
• Q149790: Writer: Tips on Using GhostWriter - Case of the Blue Makva
• Q149792: Writer: Solution for GhostWriter Case of Blue Makva Mystery
• Q149795: Explorapedia People: Installs Visual FoxPro
• Q149798: 3D Movie Maker: Locations for All of the Talent Book Pages
• Q149800: 3D Movie Maker: Disabling Resolution Switching in Windows 95
• Q149823: 3D Movie Maker: ErrMsg: You Do Not Have a Multimedia Driver
• Q149825: Explorapedia Nature: Contents of Version 1.2 Readme.wri
• Q149827: Explorapedia Nature: How to Run Setup
• Q151328: Changes and Corrections in Encarta Encyclopedia 1996a Update
• Q151433: MSB Solar: ErrMsg: Video Not Available, Cannot Find vids:msvc
• Q151436: MSB Earth: How to Start the Bus Stop Utility
• Q151440: MSB Earth: How to Use the Rock Transformer
• Q151441: 3D Movie Maker: Cannot Hear Background Music
• Q151450: MSB Earth: ErrMsg: The System Is Unable to Play CD Audio
• Q151465: MSB Ocean: How to Determine Which Version You Have
• Q151497: MSB Ocean: Minimum System Requirements for Macintosh
• Q151507: MSB Ocean: How to Play the Games
• Q151514: CD-ROM Programs Vibrate in 6x or Faster CD-ROM Drive
• Q151554: MSB Earth: How to Play the Games
• Q151732: MSB Solar: How to Change the Installation Folder
• Q151734: MSB Earth: Can’t Enter Name in High Score Table
• Q152176: Explorapedia: Audio Codecs Used to Play Compressed Audio
• Q152179: Explorapedia: Video Not Available, Cannot Find ‘vids:iv32’
• Q152183: Home Products Err Msg: Invalid Dynamic Link Call to a DLL
• Q152188: MSB Solar: Overview of Magic School Bus Explores Solar System
• Q152189: MSB Ocean: Overview of Magic School Bus Explores the Ocean
• Q152190: MSB Earth: Overview of Magic School Bus Explores the Earth
• Q152192: Err Msg: Setup Error 258. Your Setup Files May Be Damaged…
• Q152408: Overview of Magic School Bus Explores in the Age of Dinosaurs
• Q152697: Koi and the Kola Nuts: The Story of Koi and the Kola Nuts
• Q152698: Paul Bunyan: The Story of Paul Bunyan
• Q152699: Paul Bunyan: Minimum System Requirements
• Q152700: Koi and the Kola Nuts: Minimum System Requirements
• Q152706: Paul Bunyan: Cannot Skip Through Checkers Instructions
• Q154304: Writer: List of Files Installed and Modified, Version 1.1
• Q154305: Explorapedia Nature: List of Files Installed and Modified
• Q154321: MSB Dinosaurs: Hangs at a Black Screen on Startup
• Q154323: Explorapedia Nature: Files Installed and Modified, version 1.2
• Q154324: Leopard: List of Files Installed and Modified
• Q154327: MSB Solar: Err Msg: This Program Requires a Newer Version…
• Q154341: MSB Dinosaurs: How to Play the Games
• Q154343: MSB Ocean: Background Music Stops Playing on Macintosh
• Q154438: Koi and Bunyan: Ejecting CD During Setup Causes Error Message
• Q153184: Bunyan and Koi: 32-bit Setup Doesn’t Remove 16-bit Version
• Q153185: Paul Bunyan: List of Files on Compact Disc
• Q153431: Explorapedia People: Listing of Files Installed and Modified
• Q153434: MSB Dinosaurs: Minimum System Requirements for Windows
• Q153435: MSB Earth and Dinosaurs: Mouse Freezes at Corner of Screen
• Q153436: MSB: Hangs on Exit with Alliance Promotion Video Driver
• Q153459: Kids: Troubleshooting Help File Included on Compact Disc
• Q155147: Writer 2: Spaces to the Right of Right Margin Behave Strangely
• Q155148: Writer 2: Start New Page Places Cursor After Insertion Line
• Q155149: Writer 2: Letter Size Tool Remains Depressed
• Q155150: Writer 2: Email Asks for Exchange Profile if Exchange Is Not Run
• Q155151: Writer 2: Help Is Limited in Certain Areas
• Q155152: Writer 2: Zoom Button Not Dimmed When at Extreme Position
• Q155153: Writer 2: Paste Using Keyboard and Menu Behave Differently
• Q156118: Marbles Trial Version: Overview, Setup, and Game Tips
• Q156119: Manic Marbles Trial Version: Characters Summary
• Q156121: Manic Marbles Trial Version: Playing Field Descriptions
• Q156123: Manic Marbles Trial Version: Known Issues
• Q156127: MSB Dinosaurs: Canceling Setup Leaves Microsoft Kids Folder
• Q156249: MSB Dinosaurs: Program May Not Start Without CD Audio Device
• Q156252: MSB Dinosaurs: Long Text Strings Are Truncated on Past Cards
• Q156253: Bunyan: 16-Bit Setup Creates Unused Directories
• Q156461: Writer 2: Gaps Between Pages on Printed Banners
• Q156462: Writer 2: Seven Levels of Character Sizes Allowable in HTML
• Q156463: Writer 2: System Font Remains When Show TrueType is Selected
• Q156464: Writer 2: Postscript Printing
• Q156465: Writer 2: "CWWEB.DLL Not Found" Error Message
• Q156467: Writer 2: GPF in GDI with Virtual Memory Disabled
• Q156468: Writer 2: You Can Enter Anything As Web Link
• Q156470: Kids: Summary of Audio Used in Kids Titles
• Q156471: Writer 2: Print Jobs May Spool to 10+ MB Files
• Q156613: Writer 2: "The Printer Could Not Be Found" Error Message
• Q156614: Writer 2: Print Dialog Incorrectly Indicates 4 Pages to Print
• Q156615: Writer 2: Performance Decreases When Working with OLE Objects
• Q156616: Writer 2: Dimensions of PaintIt! Picture Aren’t Retained
• Q156617: MSB Earth: Location of Rocks
• Q156634: Writer 2: Drop Caps Disappear When Posted
• Q156635: Writer 2: Scrollbar Navigation Is Jumpy in Large Documents
• Q156636: Writer 2: Link Text Colors Don’t Transfer
• Q156674: Magic School Bus: Black Screen Before Microsoft Logo with SB 16
• Q156775: MSB Dinos: Errors Installing with 8-bit Sound Card
• Q156787: MSB Ocean: Typographic Error in Tide Pool
• Q156789: Writer 2: Large Metafiles Decrease Program Performance
• Q156791: Writer 2: Creative Writer 1.x Cards Will Not Import
• Q156935: Writer 2: Email Packages Contain Creative Writer 2 Viewer
• Q156936: Writer 2: How to Edit the Custom Dictionary
• Q157452: MSB Earth: How to Use the Geotable
• Q157867: Writer 2: Cannot Open Artwork with Real-Mode CD-ROM Drivers
• Q157874: Writer 2: Minimum System Requirements
• Q157904: MSB Earth: How to Run MSB Earth Without CD
• Q157976: 3D Movie Maker:Recorded Sound Available in Original Movie Only
• Q158036: MSN Kids: Where Is MSN Kids?
• Q161243: MSB Rainforest: Report Closed Caption Window Remains Open
• Q161262: Creative Writer 2: How to Import/Export Picture
• Q161263: Kids Plus!: Talk It!: Not All Characters Pronounced
• Q161267: Kids Plus!: Screen Savers Settings Require System Agent
• Q161668: Kids Plus!: Server Application Retains Previous Active Tool
• Q161679: Kids Plus!: Quit Button Saves Changes to Embedded Objects
• Q161680: Kids Plus!: The Background Displays Different Color
• Q161853: Writer 2: Problems Spell Checking
• Q160045: Kids Plus!: Talk It! Is Uncensored
• Q160046: Play It!: Space Bar and Mouse May Cause Stuck MIDI Notes
• Q160047: 3DMM: Cannot Load Studio.chk File
• Q160468: Writer 2: Graphics Print with Solid Black Box on Canon BJC
• Q160712: CD Audio MMSystem Error Accessing CD Audio from Wrong Drive
• Q160733: MSB Ocean: Macintosh System Error After Driver’s License
• Q159255: Spike’s World: How Do I Send Spike E-Mail?
• Q159257: Spike’s World: Why Doesn’t Chat Work?
• Q159258: Spike’s World: How Do I Get My High Score Uploaded?
• Q159259: Spike’s World: How Do I Download and Install the Games?
• Q159260: Spike’s World: What Is Shareware?
• Q159262: Nick 3DMM: Compatability Between 3DMM and Nick 3DMM
• Q159428: Writer 2: Creative Writer Needs a Printer When Started
• Q159761: MSB Human: Hangs Before Classroom or During Transition
• Q159762: MSB Human: ErrMsg: MIDI Device Is in Use by Another …
• Q162201: MSB Solar: ErrMsg: Magic School Bus Needs More Memory
• Q162428: MSB Dinosaurs: Err Msg: PCM Audio Codec is Not Installed
• Q162433: MSB Dinosaurs: Media Control Device Not Installed Message
• Q165449: MSB: ErrMsg: This Program Has Performed an Illegal Operation …
• Q163122: Kids Plus!: Desktop Wallpaper Settings Lost After Installing
• Q163123: Setup Error Message: Unable to Copy a File …
• Q163124: Kids Plus!: Paint It! Creates/Saves To My Documents Folder
• Q163137: Kids Plus: Themes are Located in Different Directories
• Q163170: Kids Plus!: PolEdit and Protect It! Interfere with Start Menu
• Q163405: Writer 2: Shared Graphic Filters not Compatible with Paint
• Q163426: Kids Plus!: Play It! Does not Play on Mono Sound Cards
• Q163427: Magic School Bus: Installing to a Removable Drive
• Q163433: Kids Plus!: Uninstalling Protect It!
• Q163462: Kids Plus!: Fonts Installed with Microsoft Plus! For Kids
• Q163476: MSB Ocean: Files Installed on the Macintosh
• Q163479: MSB Dinos: Name Game: Close Captioning Doesn’t Match Crystals
• Q163480: MSB: Err Msg: "Wave Error" When Starting Program
• Q164179: Writer: Black Splotches when Printing to Canon BJC 600/620
• Q164190: Kids Plus!: Network Neighborhood not Restricted by Protect It!
• Q164196: Kids Plus!: Desktop Icons do not Change with Different Users
• Q164197: Writer 2: How to Remove Clip Art from My Clipart
• Q164200: Writer 2: How to Mute All Sound In Creative Writer
• Q164298: Writer 2: How to Preview and Publish Your Web Pages
• Q164368: Kids Plus!: How to Disable Login Screen When Starting Windows
• Q167162: Kids Plus: Custom Icons Appear in User Start Menu Profiles
• Q167541: Encarta 97/Bookshelf 98: Invalid Page Fault Starting Program
• Q170259: MSB Rainforest: Toolbox Clues and Answers
• Q170260: MSB Rainforest: Areas to Click in Each Scene and Where You Go
• Q170273: MSB Rainforest: Using the Toolbox to Replicate the Rainforest
• Q169441: MSB Human Body Minimizes When Printing To HP Deskjet
• Q169572: No Speech in Talk It! With Sound Blaster 32 or AWE 64
• Q166021: Plus! For Kids: Protect It Cannot Disable Main System Icons
• Q166034: Writer 2: ErrMsg: Creative Writer Had Trouble Spell Checking…
• Q166039: Kids Plus!: Protect It! MS-DOS Applications Won’t Start
• Q166145: Ultimate Climb: Minimum System Requirements
• Q166191: Protect It! Everything Restricted if You Use McAfee WebScan
• Q166192: Kids Plus!: Protect It! Err Msg: A Fatal Exception Has Occurred
• Q166208: Kids Plus!: How To Remove Plus! For Kids From Your Computer
• Q166705: Kids Plus!: Internet Settings Remain After Protect It! Removed
• Q166710: Kids Plus!: Start Menu Loses Hierarchies With Protect It! On
• Q166962: Kids Plus!: Users Use Same Screensaver But Different Passwords
• Q168355: Kids: Error Message When Copying Clipart from Picture Picker
• Q168359: MSB Rainforest: Minimum System Requirements for Windows
• Q168361: MSB Rainforest: Overview of Magic School Bus Explores Rainforest
• Q168369: Kids Plus: No Sound After Installing Microsoft Plus! For Kids
• Q168394: Kids Plus: What Is The ".Default" User?
• Q171703: Kids Plus!: Resetting Protect It! and Internet Ratings Passwords
• Q172006: Writer 2: How to Access the User’s Guide Located on the CD
• Q172007: MSB Rainforest: Hangs When Exiting the Driver’s License Screen
• Q172725: PC Pack/Barney Island: Minimum System Requirements for Windows
• Q174263: MP Tutor Preschool & Kindergarten: Minimum System Requirements
• Q174430: Kids Plus!: Play It and Talk It Missing Required .DLLs
• Q174892: Ultimate Climb: Err Msg: Cannot Find Msacm32.dll
• Q175201: UNCONF: MSB ErrMsg: Error 99 Starting Magic School Bus Programs
• Q175373: Solar Err Msg: MMTASK Caused an Invalid Page Fault in Module…
• Q175405: Plus! For Kids: All Bitmap (.bmp) Files Open With Paint It!
• Q175536: Mac MSB Ocean: Err Msg: The CD Was Ejected While It Was in Used
• Q175876: Protect It!: Some Restrictions Lost After Install of IE 4.0
• Q173602: MSB Rainforest: How to Play the Games
• Q176253: Plus! For Kids: "Restrictions" Err Msg When You Start Windows
• Q176706: "Could Not Load or Run" Error Message When You Start Windows
• Q176827: No Settings Command on Start Menu After Logging On to Windows
• Q177060: Error Message: Cannot Find File Imaadp32.acm, Win_08.cab
• Q177605: MSB Dinos: Sound Distorted or Fuzzy when Ms. Frizzle Is Talking
• Q177845: Protect It!: Error Message When You Start Windows
• Q177846: Kids Plus!: Desktop Themes Wallpaper Is Not Displayed
• Q178792: Tutor: Error Message: Unable to Initialize Direct Draw
• Q179825: Contents of the Plus! For Kids Readme.doc File
• Q180022: MSB Solar: Sound Suddenly Stops After You Click an Object
• Q180132: Kids Plus!: You Cannot Remove a Family Member in Protect It!
• Q180439: Encarta 95 Err Msg: Cannot Open Encart95.stf
• Q185903: Kids Plus!: Documentation Error in Paint It! Help
• Q188137: Tutor: Computer Hangs When Playing Game in Preschool Workshop
• Q186279: Tutor Error Message: Invalid Page Fault in Module Kernel32.dll
• Q189885: MSB Solar and Explorapedia: Program Does Not Start
• Q192584: Tutor: Online Registration Wizard Does Not Start
• Q192585: Tutor Err Msg: Skyspace Caused an Invalid Page Fault…
• Q192828: Tutor: Err Msg: Sky’s Space Station Voyage Cannot Continue
• Q192834: My Personal Tutor 1st & 2nd Grade: Minimum System Requirements
• Q195344: My Personal Tutor: Sound Is Distorted When You Run Program
• Q195345: My Personal Tutor: No Sound After You Sign In
• Q195346: My Personal Tutor: System Info Button Is Not Visible
• Q195459: Tutor Err Msg: Insufficient Available Space to Install Program
• Q195460: Tutor Err Msg: Program Needs More Memory or Cannot Continue
• Q195550: Problems Running My Personal Tutor Using Multiple Displays
• Q195616: Writer 2: Creative Writer Couldn’t Open a Piece of Art Work
• Q197078: Tutor: Colors Are Incorrect and Objects Appear Fuzzy or Blurred
• Q198748: Tutor Err Msg: Out of Memory! Please Close Some Applications…
• Q218156: My Personal Tutor Error Message: Corrupt Files Have Been Found
• Q223299: MSB Animals: Unable to click Quit or Cancel to Quit Program
• Q223305: MSB Animals: Character Stops Talking and Program Hangs
• Q224165: MSB Animals: License and Certificate Printouts Are Not Centered
• Q225355: Err Msg: Unable to Find the Magic School Bus Animals Files…
• Q240186: MSB Ocean: "Error 2 Cannot Run" or Black Screen
• Q248722: Plus! for Kids: Cannot Log On When You Upgrade to Windows 2000
• Q251079: MSB Bugs: Does Not Run or Quits on Terminal Server
• Q250582: MSB Bugs: Program Runs Slowly on Macintosh Computer
• Q250605: MSB Bugs: Program Stops Responding After You Type Your Name
• Q250855: MSB Bugs: How to Obtain the Product Identification Number
• Q250856: MSB Bugs: Screen Turns Black When You Start Program
• Q250984: MSB Bugs: Error Message When You Click "Run Demo"
• Q253692: Kids Products Troubleshooter Available
• Q258577: MSB Solar: Sounds and Speech Are Cut Off Abruptly
• Q261951: MSB Bugs: Cannot Print Field Manual at Freshwater Pond
• Q269140: My Personal Tutor: How to Remove Names from the Sign-in List
• Q269762: MSB Mars: Minimum System Requirements for Windows
• Q269763: MSB in Concert: Minimum System Requirements for Windows
• Q269804: Magic School Bus: Slow Performance with Network Installation
• Q269806: MSB in Concert/Lands on Mars: How to View the About Dialog Box
• Q269807: MSB: Computer Hangs When You Eject The Magic School Bus CD-ROM
• Q269808: MSB: Incomplete Printout or You Cannot Print from the Program
• Q269809: MSB: Slow Performance or "Out of Memory" Error Message
• Q269811: MSB Setup Err Msg: There Isn’t Enough Free Space on That Drive
• Q269812: Magic School Bus: Computer Hangs When You Install Program
• Q269813: MSB: No Sound When You Run the Program on Terminal Server
• Q269814: Magic School Bus: How to Troubleshoot Video Display Issues
• Q269815: MSB: Distorted Sound or MMSYSTEM326 Error Message in Program
• Q269817: MSB Error Message: Cannot Find Vids:IV50 Decompressor
• Q269958: MSB in Concert: Minimum System Requirements for Macintosh
• Q269961: MSB Mars: Minimum System Requirements for Macintosh
• Q271237: Magic School Bus: Sound Is Not Played in Program
• Q312611: MSB Dinosaurs: Err Msg:Setup32 Caused an Error in Msvfw32.dll
• Q313263: MSB: Sound Stops Working After You Enter the Schoolroom